Dear customers,
This is Vevor Customer Support! We apologize for any inconvenience caused to you. Sorry to hear you're having this problem. We value your feedback. Our products have strict safety certifications. Our VEVOR commercial electric steam table, this 1500-watt steam table is made of food-grade stainless steel, which is not easy to deform and easy to clean. We will work hard to solve your problem. Our products have a one-year warranty, please don't worry. This commercial electric buffet table holds 3 full-size (20.8" x 12.8"), 6-inch deep food pans, each holding 5.3 gallons. When serving food, you can put pasta, meat, pizza or other delicious food into the food tray to meet your business needs, we also provide you with extra lids to extend the food keeping time, (This steam table is for dry use only ) Each well is heated with a U-shaped heating element, independently controlled via control knobs for optimal heating versatility and heat retention. The temperature is adjustable from 86-212°F. The heat retention feature helps keep the internal temperature where you want it. suit. Additionally, if you need more help or have additional questions, please feel free to contact our customer service team via the methods below. We sincerely apologize for the inconvenience caused to you again. Thank you for your support and understanding.
Email: mxiclab@outlook.com.
best wishes,
Vevor Customer Support