#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)289-4004
Tool & Truck Rental(804)289-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6501 W Broad St
Richmond, VA 23230
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Trending in Your Neighborhood

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking materials, bringing us one step closer to a circular economy.

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LED lights in your local store cut energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as wind and solar.

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The Home Depot's core values are based on doing the right thing for our associates and customers, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the Intown (Richmond) Home Depot. It's a great day to get started on a new home improvement project.

Here at your local hardware store, we have supplies for your project. Whether you're looking for paint buckets or bathroom vanities, we've got you covered. Our knowledgeable associates can help you find everything to complete that DIY project. Download our Home Depot product locator app to learn exactly where to find the item you are looking for in our store.

Supporting the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation has pledged to invest $50 million in training the next generation of skilled tradespeople through the Path to Pro program. We are committed to schooling people in the skilled trades to help them find careers in home improvement.

It's our pleasure to provide the guidance you need — every step of the way. Stop by and see us today. Check the local ad before you arrive to know which items are on promotion.

Sincerely,

The Intown (Richmond) Hardware Store Team

Are outdoor power tools on sale for Father's Day?

This year, find Father's Day gifts that fit his interests. Check out the savings at The Home Depot Father's Day Sale, and get great deals on everything from patio furniture and outdoor power equipment to garden tools and garage storage. These bargains run from June 6th through June 18th only, so don't miss them.

Does the Intown (Richmond) Home Depot still offer Kids Workshops?

Yes, the Intown (Richmond) store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. You may secure your Kids Workshop kit by registering online for the event. We have a new kit pack every month to keep your little doer engaged. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Visit our customer service counter or call us to check availability.

How do I check my Home Depot gift card balance?

Home Depot gift cards are a popular choice for any special occasion or during the holiday season. DIYers know these gift cards are fun to give and to receive. Purchase them online at homedepot.com or in our brick-and-mortar stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot Intown (Richmond) offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you arrive, park in a designated Curbside Pickup space, which is typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

Find Another Store

11260 W Broad St

Glen Allen, VA 23060

6.11 mi

Pro Service Desk

(804)364-3230

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

10233 Lakeridge Parkway

Ashland, VA 23005

6.90 mi

Tool & Truck Rental

(804)550-5868

Pro Service Desk

(804)550-5862

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1386 Car Mia Way

Richmond, VA 23235

7.72 mi

Pro Service Desk

(804)897-7064

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 548 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-10 of 548 reviews
Great customer service
I interacted with four different employees during my visit and each one was knowledgeable, helpful, and very friendly. It was a very pleasant experience! I bought several pieces of wood which required cutting, and that process went very well. Even though I had some difficulty returning an item to to network trouble on the store's end, I enjoyed my time at this store and look forward to returning.
by
    • Recommended
    GREAT store experience
    Went in HD to look at battery powered lawn mowers and was helped by "Dan the Man". Very knowledgeable and helpful in all regards. Ryobi rep was also available for advice in selection. No pressure, just great help. Loaded my cart with the lawnmower and next in line was Laura at check-out. Another friendly, helpful staff member with a great smile. Couldn't have been a more pleasant shopping experience!
    by
      Excellent assistance!
      I went in to Home Depot to get the supplies I needed to decorate my daughter’s nursery and renovate my 5 year old’s room. From the time I started shopping up until the time I left, Calandra Seay, the store’s manager, ensured that all of my needs were taken care of! She paid specific attention to me in every department I needed help in and she was such a joy to me. I don’t usually visit this location because it is out of the way of my home, but I would come back just because the help that I received was phenomenal. The man that mixed my paint for me was spectacular as well! The staff here truly make the visit easy to come in and get exactly what you are looking for!
      by
        • Recommended
        Has stock that I want and great customer service!
        I buy tools often and mostly find the tools in stock at this store. They have knowledgeable staff here and many are available to help when needed.
        by
          • Recommended
          Super shopping experience
          Michael, appliance department, was friendly and very knowledgeable about products in the department. Great shopping experience. Can't wait to get my dishwasher tomorrow.
          by
            • Recommended
            Tyler went ABOVE AND BEYOND to help me!
            Tyler helped me select an orbital sander for my plaster walls. I had BOATLOADS of questions due to my lack of experience. No worries! Tyler was very kind and patient!
            by
              • Recommended
              Purchased; but NOT in the store!
              I am so angry that I went to this store; paid for my item; and when my contractor goes there to pick it up - it is not there!!! To make matters worse, the store staff didn't even care. They told me to drive to Short Pump and purchase again. SO ANGRY right now!
              by
                Amazing customer service experience
                I had a lot of items to purchase with an in store only coupon and the customer service employee was great. He looked them all up and helped us with everything we needed. He was happy and delightful
                by
                  • Recommended
                  Good experience buying an oven
                  I had a great experience buying a wall oven at Home Depot, because of great customer service and clear information about my purchase. I haven't received it yet, but the transaction of buying it was painless and great.
                  by
                    • Recommended
                    Good customer service
                    I only like to visit Home Depot at night because it’s normally extremely busy during the work day. Lanette was great, she helped me and fiancé and made our checkout seamless.
                    by
                      • Recommended
                      Showing 1-10 of 548 reviews