Standard Robotic Vacuum Cleaner and Mop, Rouge

I will be honest, I was skeptical on how well Bob would do. I was impressed with how easy bob was to set up. I like to get familiar with my purchases. They give you all the tool you need to maintain bob as well. So I took the brushes off and put hem back on with ease. Bob works well on my hard wood floors as well as carpet. The personal remote control is a great tool and easy to use. The UV light Is a great feature. If bob hits an object with the bumper it’s never a problem. It just turns and continues to clean. I am so impressed with how bob does and how easy it is to use bob. Thank you Bobsweep, for making such a great product that anyone can use.

I love my Bobsweep! I received this as a Christmas gift last year and fell in love! Saves me time and energy and does a great job! Just wish the battery lasted even longer. I have a 2000 sq ft home and I use Bobsweep on half then charge and use on the other half. Customer service is excellent as well! The dust bin malfunctioned a few weeks ago and they quickly sent me a replacement free of charge! Would definitely recommend Bobsweep!

Last year I purchased a bObsweep PetHair Plus Robotic Vacuum Cleaner for my home. I am always amazed at how much cat hair this unit picks up. I usually lock "Bob" in a room and let him go at it. Each room seems clean, but then Bob picks up a pile of cat hair. I like to set him up room by room so I can see how much cat hair he finds even though the carpet already looks clean. I liked my Bob so much that I bought my daughter one and had it shipped back East. Not only was ordering easy, but their customer service department kept in contact with me throughout the ordering/shipping process to ensure all was well. These were personal emails not just auto emails. My daughter uses this Bob on hardwood floors to pick up dog and cat hair. It's an overall good product with a company with good customer service.

This is the best addition to my household ever!!!! I have had Bob for just over a year now and I am still very impressed by the amount of dirt/hair that he collects everyday. I have hardwood floors throughout my house and two golden retrievers. I have him programmed to clean every day. I work from home, so when he does get stuck I can just move him. I have found that the unit is easy to clean and I just have to remember to empty the bin. My original bin lid broke and I ordered another one with extra filters. I was so surprised when I got an email from customer service to say the bin was covered by the warranty, so I just had to pay for the filters. What fantastic customer service that is. I would highly recommend Bob.

Living with three large dogs that shed way too much hair I decided to purchase a robot vacuum. A friend of mine recommended bObsweep as they had just purchased one and were happy with the price and job it did cleaning. My bObsweep was actually purchased several years ago however my recent interaction with their customer service team is what motivated me to write this review. Initially I had him set to clean every other day but later changed his schedule to clean every day except Sunday (again my dogs shed way too much). Bob worked great and was able to keep my home clean of all that pet hair! Last summer I decided to do a little remodeling (sanding floors, moving walls) of my home and didn't need Bob to clean so into the closest he went. Fast forward to a few weeks ago and the remodeling is finished. I decided to take Bob out of retirement and put him back to work. Bob however did not like coming back to work (he wouldn't find his docking station and would only run for 15 minutes before dying). I contacted customer service and told them my problem not sure what they could/would do. I was blown away by Gabe and his customer service! Initially he walked me through resetting Bob which worked to fix the battery issue but not the docking issue. Unfortunately my Bob was out of his warranty period :-( but I had little to fear as Gabe in customer service was there to help! He was able to get me a new docking station at a discounted price. After receiving the docking station he walked me through the steps to connect it to Bob. Unfortunately the new docking station did not fix the issue. Again Gabe came through offering me a brand new Bob at a heavily discounted price!! Oh and on top of that refunded me for the docking station I just purchased. I received my new Bob yesterday and it works great!! Besides the product itself being awesome I was blown away with the customer service! They followed up every step of the way (literally emailing me before I would have to contact them) to ensure I had a working vacuum again. Know if you buy bObsweep not only will you get a great vacuum but unmatched customer service to go with it. bObsweep 10/10 Customer service 10/10

I have had bObsweep (I call him Bob) for about a month. We are still getting to know each other. Is Bob perfect? Absolutely not. Do I love Bob? You bet. He does an amazing job on my hardwood floors, rugs and carpets. I can’t believe how often I have to empty his bin and we don’t even have pets! As for customer service with bObsweep, unbelievable. I have never had such great customer service with any company. Would I recommend Bob? You bet!

I've had my bObsweep for about a year and a half in a house with two dogs. I run him every day and am still amazed with how much filth he finds around the house! The bObsweep customer service is spectacular as well. Recently, my battery died. I purchased another one off of their website and replaced it, but I needed to reach out to customer service because he still wasn't running. The rep gave me clear directions on how to reset his motherboard and he came right back on. Since I was still in warranty, they refunded my money! I inquired about my screen which was also slightly malfunctioning, and with no hesitation they sent me another one (free of charge) along with instructions on how to replace it myself. Overall, I recommend this vacuum 110%!!

I love my bObsweep! I have carpets and hard floors, and he does an amazing job on both. I especially love putting him under our bed. Oh my gosh he comes back with a bin full of the finest dust, yuck! (You need a bob for under your beds, trust me when I tell you it isn’t pretty. I vacuum him out with a shop vac and clean him up for the next time, we all need to be clean and bOb is no exception, I want bOb to last a long time! Customer service is wonderful as well. Six months into owning bOb he got sick. So I called the company and they had me box him back up ( yes do keep your box it makes it so much easier if he does get sick). Sent him off and got an email when he arrived and also updates. When he came home a week later( I think it was) there was a cute note with what they took care of an a treat for me for being patient while he was gone. Also, would love to share a funny story with you about Bob. When we got him my husband programmed him to take care of things while I was busy doing other stuff. Well, early one morning I left to go pick up food for the needy at church. It turned out my husband had programmed Bob the wrong time. When I came home I found Bob in the laundry room beeping. I texted my husband and said, Hey, I found Bob dead in the laundry room! Wasn’t more then a few seconds and the phone rang, it was my husband in a panic asking me, Bob who is dead? It was at that moment I realized I had forgotten to mention to my husband I named him Bob! We had a good laugh about it and share it with friends and family. Bob is worth every dime we spent for him. I am getting a second one for upstairs.

Neither my wife nor I are big on vacuuming, but we do like a clean home, and because of dust allergies, vacuuming is extra important to us. Still, we don't want to do it. Enter BOB! I bought the bObsweep several months ago and we use it regularly. In fact, we've not broken out our old vacuum cleaner since Bob arrived. Additionally, we've found we don't call in a housekeeper as often, so we broke even pretty quickly. But best of all, we walk in the door to clean carpets and floors and it immediately sets a positive tone. Sometimes it's the little things that make the big differences. Bob has definitely been one of those big little things for us. And on top of all this praise for a great product, the company's customer service is absolutely A+. I had one small issue and they were on top of it faster than I've ever seen a company respond, and that's saying a lot because I happen to coach companies on enhancing customer service strategies, but these guys have it down with excellence.

bObsweep is a great buy for the work office. We've been putting him to use constantly since day 1. It's shocking how much dust and debris he sucks up when we empty his bin. Customer service was a great help when his motor burned out. We aren't sure how it burned out, but we were grateful bObsweep warrantied the motor. I would recommend buying one to everyone and anyone, personal or work.