#1 Home Improvement Retailer

Hilo #8453

Store Details

Contact Us
Pro Service Desk(808)920-8403
Tool & Truck Rental(808)920-8409
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
380 Makaala Street
Hilo, HI 96720
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Trending in Your Neighborhood

Store Features

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Hilo Home Depot. We hope you'll come by and meet our helpful team today.

Whether you're looking for spin mops or rugs, your favorite hardware store has you covered. Our knowledgeable associates can help you find the products you need for your DIY project. Find the right product using our Home Depot product locator app. It displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At The Home Depot, we value getting involved in our surrounding neighborhoods. We support Habitat for Humanity of Hawaii Island, Relay for Life of Hilo, Adopt-A-Highway and local veteran organizations.

It's our pleasure to provide the guidance you need — every step of the way. We hope you'll stop by soon. Browse our local ad before you visit to find great in-store deals.

Sincerely,

The Hilo Hardware Store Team

Is The Home Depot having a Father's Day sale?

Shop now for Father's Day gifts that your dad will love. The Home Depot Father's Day Sale runs June 6th through the 18th, and you can save on patio furniture, outdoor power equipment, lawn and garden, garden tools, and power tools. We've got Father's Day deals on all the presents you'll need to make his day.

Does my local Home Depot still offer Kids Workshops?

Kids Workshops are free in-store events that take place every first Saturday of the month between 9am and noon. Registration for workshops is now available online. Each month features a unique and exciting new kit pack to keep little doers engaged. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to order your kit.

How do I check the balance of my Home Depot gift card?

Gift cards to The Home Depot are a popular choice for the holidays, housewarming parties, and birthdays. DIYers know these gift cards are fun to receive and to give. Purchase them online at homedepot.com or in our stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store, all with no additional fees.

Does The Home Depot Hilo offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us in the app that you're on the way.
3. After you get to the store, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We will bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.5 out of 1,162 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,162)
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Showing 1-10 of 1,162 reviews
Great customer services
Always checking products and taking good care to customers
by
    • Recommended
    Great Customer service from Nena and Ricky
    Great customer service from Nena and Ricky, They got me the right products I came home and was able to fix my ceiling fan. They had plenty Aloha
    by
      • Recommended
      Convenient
      Purchased new water heater… JEM was friendly helpful and accommodating… two other floor employees so rude … JEM made up for the unpleasant people and because of her I will shop again at the Hilo Home Depot
      by
        • Recommended
        Lost a great countertop
        I bought a beautiful countertop to be held for delivery some time later. When I went to retrieve it, I was told there were two left on the shelves, and both had small scratches. I looked at them, and decided not to accept either. I learned that another (unscrupulous) associate had actually sold the countertop I'd paid for, that was held (in "the back," not on the selling floor shelves) to another customer. I did get a refund, of course. But I've never looked for another large building material in that local store. I cannot be sure that what I buy will actually be there for me when I go back to receive it. I'm appalled that this happened at all.
        by
          Home Depot Hilo
          I would like to recognize two employees who are model employees and show the greatest customer service to go above and beyond. Dina and Estelle! Much Mahalo for all you do!
          by
            • Recommended
            Customer service
            Estelle was very professional and welcoming
            by
              • Recommended
              Exceptional Service
              I shopped at Home Depot today for a roto-tiller. I found one that I thought might work. It was locked up in a display cage (a sad commentary on our society, I'm afraid), so I found a staff member in the next aisle and asked for his assistance. He was eager to help (one star). He got the item out of the cage, and explained certain important points about it (another star). I then asked him about batteries for lawn tools. He showed them to me, but I was quickly put off by the price. Not to be deterred, he told me how I could get a battery, AND another piece of gear for less money than just a battery alone (another star). His help didn't stop there. These items were heavy and he even carried one of them to the checkout register for me (a fourth star). After spending a couple hundred bucks, I was so happy that I forgot to buy the $5 item that I went there for in the first place. After I loaded up my purchases, I went back in and got it. To conclude, this Home Depot outlet is always pretty good, but the experience I had today was exceptional.
              by
                • Recommended
                Great Customer Service provided by Cade
                The Hilo Home Depot has great employees. I want to acknowledge Cade. He went above and beyond to make my shopping experience great. Cade is kind, knowledgeable, patient and truly listens.
                by
                  • Recommended
                  Jasmine and Mark at the Hilo Home Depot are the BEST WORKERS!
                  These two, wonderful people went out of their way to help me. Not once, but several times. They stopped what they were doing just to help me with every little thing. A lot of the products that I purchased that day were recommended by them. I was very impressed with their knowledge and customer skills. Please acknowledge them for their work
                  by
                    • Recommended
                    Carpeting Dept.
                    Excellent customer service. Gregg Frazier helped us out very well. He was being trained by the manager, did not get her name, but she was awesome.
                    by
                      Showing 1-10 of 1,162 reviews