How to Choose a Water Heater Service Provider

While some homeowners prefer DIY water heater installations, we recommend calling a local professional who is licensed, insured and properly equipped to install both traditional tank and tankless water heaters.

Before scheduling a consultation, research the provider’s experience level and reputation. Look for a state license or certificate number, and check their rating with the Better Business Bureau. Here are a few important questions for a potential service provider:

• Do all your employees undergo background checks?
• What specialized training and certificates have your employees received?
• Do you guarantee your work and uphold warranties?
• If I have a problem with my installation, will you fix it promptly and professionally?

If you have a broken or expired water heater, prompt service is a must. Look for a provider who offers convenient same-day installation. The best water heater service providers offer quick installation within a certain radius of their store and can also assist with repairs. Once the job is done, they’ll haul away your old heater and clean the workplace of any remaining water and debris.

Tip: The best water heater service providers will also offer advice and maintenance recommendations to help keep your water heater running efficiently year after year.

Since a broken water heater can be an unexpected expense, you may want to consider service providers that offer financing. Taking advantage of rebate programs is also a smart cost-saving measure.

Many state and federal rebates are also available for residential water heater purchases. These options will vary based on the city or municipality in which you live. A trusted service provider will be able to provide more information and direct you to the appropriate governing authority for filing a rebate application. Often available for ENERGY STAR® products, these rebates allow homeowners to purchase higher-end units at more wallet-friendly prices.