#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(518)452-8533

Rental Center

(518)452-8520

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

161 Washington Ave Ext

Albany, NY 12205

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 343 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (343)
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Showing 1-30 of 343 reviews
Great Service
Ask for Brian Dunseith if you go to Home Depot on wash ave ext. He's the man! Knows his stuff and a great guy. Very helpful.
by
    • Recommended
    Eloisa ( Ella) is lovely and patient. Her gentle manner served me in an outstanding manner. Thank...
    Eloisa ( Ella) is lovely and patient. Her gentle manner served me in an outstanding manner. Thank you for having such a fine professional as a model HD associate.
    by
    • Verified Purchase
    • Recommended
    LOVE this store. They are always there to help.
    LOVE this store. They are always there to help.
    by
    • Verified Purchase
    • Recommended
    Home Depot was my "go to" spot for healthy poinsettias to decorate for an event and then give the...
    Home Depot was my "go to" spot for healthy poinsettias to decorate for an event and then give them away as prizes at the end of the event. The staff was truly helpful early in the a.m. to ensure that I didn't kill the plants in the cold weather. From start to finish, a great shopping experience!
    by
    • Verified Purchase
    • Recommended
    very friendly and helpful every time I shop
    very friendly and helpful every time I shop
    by
    • Verified Purchase
    • Recommended
    Excellent service, products and friendly staff!
    Excellent service, products and friendly staff!
    by
    • Verified Purchase
    • Recommended
    The representative/associate at the flooring counter was courteous and very helpful.
    The representative/associate at the flooring counter was courteous and very helpful.
    by
    • Verified Purchase
    • Recommended
    Matt, the paint manager, (works noon to 9pm) was very patient, helpful and knowledgeable to help ...
    Matt, the paint manager, (works noon to 9pm) was very patient, helpful and knowledgeable to help get the correct color for our bedroom. We tried a color that turned out to be too fluorescent. Matt, was able to adjust the color to get it right for us. I will definitely go back to have him help us with paint!
    by
    • Verified Purchase
    • Recommended
    Friendly and knowledgeable associates
    Store was clean and the products were easy to find.
    by
    • Verified Purchase
    • Recommended
    Great Customer service
    Shelves always stocked. Associates friendly and helpful. I would suggest to the Managers to have more Associates working at the paint counter, which is always busy. Weekends and between 1-8 p.m.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Laura was great
    Laura went above and beyond her normal job. She worked in flooring, but took time with us in lighting. She was answering questions, scanning items for availability, and even got on her hands and knees looking in the back of shelves for the products we needed. I can't say enough good thing about Laura. Thank you Laura for making our experience so good!!
    by
    • Verified Purchase
    • Recommended
    Great employees
    The employees were all very friendly and helpful. I was pleased that I didn't have to search for help at all, but that there was a sufficient amount of associates on the floor. The cashier, Hazim, was nice and friendly and very funny.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Best Home Depot
    Home Depot always has what need or am looking for each time go tgere
    by
      • Recommended
      Best store
      This store has the best customer service compared to other homedepots
      by
        • Recommended
        Helpful and friendly store!
        Heather spent a lot of time helping me on the phone today with my flooring purchase! When my husband and I came in she had explained my situation to chris the flooring guy. He continued to help us purchase the 25 out of 35 cases we needed for doing our flooring ! Everyone was helpful, Heather, Chris and cashier Zari!
        by
        • DIY
        • Verified Purchase
        One of the Best Homedepot in the Capital District
        I like going to this home depot. Home depot staff at that location knows quite a bit about anything and they are not arrogant about it. I recalled last year I was building a garage and I had some stupid questions because I did know what I know now, the assistant manager I think is name was RICKY anyhow, he spend sometime explaining to me what I should do and refer me to the pro-desk and bid into my materials. What a great human being? Thanks you guys you are the best Joe
        by
        • Pro
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Very Helpful & Excellent Attitude
        The store is located in a very convenient location, the employees are always very helpful, Thanks
        by
        • Pro
        • Verified Purchase
        I like Homedepot!!!
        We want an adapter for dishwasher and it seems available on the store when we check online, but we don't find that. A kind employee helps us find what we want. I really appreciate it!
        by
        • Verified Purchase
        • Recommended
        My friendly visit at store 1241
        The employees were friendly and eager to help. I enjoy shopping at Home Depot.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Washington Avenue Extension store
        Checkout staff are always friendly. Sales staff on floor can be sparse. When I ask for help, staff are knowledgeable about product locations. Advice on products usually good.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great store experience.
        We found all the lumber products we needed for our project with the assistance from Tim from the Lumber Dept. He helped us find and load our cart and then assisted in loading our utility trailer. I truly appreciated this extra effort.
        by
        • Verified Purchase
        • Recommended
        Great shopping Experience
        I was extremely pleased with the online/pick up op
        by
        • DIY
        • Verified Purchase
        • Recommended
        Greeted with a "Good Morning" every time!!
        It's nice to be greeted with a "Good Morning" and a smile. Not just a "Depot" but a "Home Depot"!!
        by
        • DIY
        • Verified Purchase
        • Recommended
        good shopping experience
        I was greeted by friendly and courteous staff, directed to the area I need to see, and was assisted (tho not requested) by knowledgeable employees. I also had the time to "window shop" and ask technical questions about products that were new to me, all of which were answered to my satisfaction
        by
        • DIY
        • Verified Purchase
        • Recommended
        BEST HOME DEPOT IN ALBANY AREA
        This store is my 1st choice when doing home improvement, Usually has everything I need in stock
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great shopping experience
        I like the larger signs used for identifying the isles. Their easier to see and read. Whom ever thought of this should be commended on making the whole shopping experience better. I can actually read the isle signs from a further distance then with other stores
        by
        • Pro
        • Verified Purchase
        • Recommended
        Great store experience! Best employees!
        All of the staff at the store were extremely helpful, patient and friendly. As a homeowner doing a large renovation project, this store and the employees became my go-to place! Would recommend to anyone!
        by
        • DIY
        • Recommended
        Everything i needed
        Store is clean and well stocked. Was greeted and asked if I needed help by every employee I passed by.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Store Experience
        Everyone from the greeter to the associate that help us find our supplies to the Cashier was great. We also looked at appliances for future reference. The prices are very reasonable. I will be returning for appliances and other home repair needs
        by
        • Verified Purchase
        • Recommended
        Great place to shop!
        This store has it all! The sales staff is always available to assist in finding what you're looking for. I particularly appreciate and applaud Home Depot for providing handicapped individuals the opportunity for employment. Any possible additional time taken to find what you're looking for is minimized by reaching out and making your shopping experience more rewarding for both of you!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 343 reviews

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