#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(814)947-1402

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1676 Osgood Drive

Altoona, PA 16602

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 507 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (507)
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Showing 1-30 of 507 reviews
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I had a very good customer service .I will be back!Keep up the good customer service Neal!Neal went over beyond to help me out with a project that I'm working on. He told me different ways that I could do my project. He cut the boards for me,so I could just go home and put it together.Thanks a lot Neal!!
by
    • Recommended
    A well managed store with friendly and competent staff.
    A well managed store with friendly and competent staff.
    by
    • Verified Purchase
    • Recommended
    Excellent service from employees knowledgeable in their respective fields. Good variety of mercha...
    Excellent service from employees knowledgeable in their respective fields. Good variety of merchandise.
    by
    • Verified Purchase
    • Recommended
    Entered the store to purchase a gas grill for the summer season and was immediately greeted by as...
    Entered the store to purchase a gas grill for the summer season and was immediately greeted by associate. Answered all of our questions and helped us load grill in the vehicle. Super friendly and eager to help. A nice surprise compared to the other local competor.
    by
    • Verified Purchase
    • Recommended
    I have been working on several projects in my house recently and the employees in the Altoona Sto...
    I have been working on several projects in my house recently and the employees in the Altoona Store are exceptionally friendly, helpful and knowledgeable in helping me through these projects. Everyone from the cashiers, to the employees as you are walking through the store, to the department specialists- they are all great! Kudos especially to Rhonda, Wayne, and Tonya at the Altoona location!
    by
    • Verified Purchase
    • Recommended
    worse management ever seen overall store is fine help is good inventory good. first time they hav...
    worse management ever seen overall store is fine help is good inventory good. first time they have to ask the manager watch out your going to b there a while only to b embarresed like you did something wrong
    by
    • Verified Purchase
    employees are always helpful to this old woman. I find what i am looking for in half the time. Th...
    employees are always helpful to this old woman. I find what i am looking for in half the time. The isle ways are large and clea
    by
    • Verified Purchase
    • Recommended
    rating Altoone Home Depot...
    I have never had a problem finding anything i was in,need,of.. Cashiers were always friendly.Smiles on mos,faces... If i needed something from a shelf i couldnt reach i got the help and didn't have,to search the store looking for a person to help me... Store was clean and neat...
    by
      • Recommended
      Great place to shop
      Was very pleased with my visit and they had what I was looking for
      by
        • Recommended
        I'm still waiting for my washer that we purchased. It's on back order with Samsung but, the Store...
        I'm still waiting for my washer that we purchased. It's on back order with Samsung but, the Store Manager and, Gail in appliances give some of the best customer service I've ever had. Thank you and, keep up the good work!
        by
        • Verified Purchase
        • Recommended
        very friendly and helpful staff that will go the extra mile to make the customer happy
        very friendly and helpful staff that will go the extra mile to make the customer happy
        by
        • Verified Purchase
        • Recommended
        Good products and friendly , helpful employees, nice workshop programs for children. My grandki...
        Good products and friendly , helpful employees, nice workshop programs for children. My grandkids love to go to Sat. workshops.
        by
        • Verified Purchase
        • Recommended
        Employers helpful and friendly, good supply of items in stock.
        Employers helpful and friendly, good supply of items in stock.
        by
        • Verified Purchase
        • Recommended
        This store is sorely lacking in customer service...even after/if you eventually find an employee....
        This store is sorely lacking in customer service...even after/if you eventually find an employee. If I didn't have usable Home Depot Gift Cards, I think I'd start shopping at Lowe's.
        by
        • Verified Purchase
        Super Sunday Shopping!
        Helpful, friendly staff who provided a pleasant shopping experience!
        by
          • Recommended
          Store manager, max went above and beyond his duties to help us and cashier Melissa was quick and ...
          Store manager, max went above and beyond his duties to help us and cashier Melissa was quick and friendly checking us out with our purchases.
          by
          • Verified Purchase
          • Recommended
          after being robbed while in virginia beach of all my tools i went to the altoona store to replace...
          after being robbed while in virginia beach of all my tools i went to the altoona store to replace my tools the people where so helpful they went out of their way to get me the best tools for the price and get me back in business the service desk people where great and it really felt like they cared when you go to this store look for julia corey dave or jason and tell them you heard they where FANTASTIC people and the guy that lost everything in va recommended them to you
          by
          • Verified Purchase
          • Recommended
          Clean, Friendly staff, and knowledge of products
          Clean, Friendly staff, and knowledge of products
          by
          • Verified Purchase
          • Recommended
          Awsome store
          The employees at this story are more friendly and knowledgable than the lowes just down the street
          by
            • Recommended
            MY LAST VISIT I HAD TROUBLE FINDING SOMEONE TO HELP ME. I GUESS THEY JUST MOVE FASTER THAN ME.
            MY LAST VISIT I HAD TROUBLE FINDING SOMEONE TO HELP ME. I GUESS THEY JUST MOVE FASTER THAN ME.
            by
            • Verified Purchase
            • Recommended
            Clean store with lots of stock and lots of help
            Clean store with lots of stock and lots of help
            by
            • Verified Purchase
            • Recommended
            Personal are very friendly and professional
            Personal are very friendly and professional
            by
            • Verified Purchase
            • Recommended
            This particular Home Depot has PLEASANT and WILLING Sales Associates to assist you in finding wha...
            This particular Home Depot has PLEASANT and WILLING Sales Associates to assist you in finding whatever products that you may be searching for !!!
            by
            • Verified Purchase
            • Recommended
            Great Employees that were all friendly & helpful through out the store. Was always someone around...
            Great Employees that were all friendly & helpful through out the store. Was always someone around to offer us assistance.
            by
            • Verified Purchase
            • Recommended
            we went to lowes needed a dryer and some fiber fix. 3 employees and sent me to look for fiber fix...
            we went to lowes needed a dryer and some fiber fix. 3 employees and sent me to look for fiber fix after 15 mins i ask for help emplyee looked it up in computer said yea we have it. went back another 15 mins couldnt find it. then wanted a dryer they said yea we have it then no we dont. after that left. went to home depot had dryer(which they had to get off a truck) and my fiber fix and checked out in 20 mins. all employees were great!
            by
            • Verified Purchase
            • Recommended
            Great store. Starting out with my conversation with Jess I believe is on of the managers. Was p...
            Great store. Starting out with my conversation with Jess I believe is on of the managers. Was polite and was taking care of my problem without hesitation or the need to call anyone else. Very professional. If I lived near this store I would go out of my way to go there and tell him personally how great his service was. I do hope that my time writing this does not go on deaf ears. He is truly an employe who should be recognized. Thank you again I hope that he get this information
            by
            • Verified Purchase
            • Recommended
            The employees are friendly and helpful in this store.
            The employees are friendly and helpful in this store.
            by
            • Verified Purchase
            • Recommended
            I loved my experience with home depot and I have purchased other appliances from them in the past...
            I loved my experience with home depot and I have purchased other appliances from them in the past and their prices can't be beat.
            by
            • Verified Purchase
            • Recommended
            the girl in the paint section with the tattoos and the colorful apron was very helpful and had a ...
            the girl in the paint section with the tattoos and the colorful apron was very helpful and had a very peaceful nature about her, randy in commercial sales was very helpful in my large purchase, please thank them all .
            by
            • Verified Purchase
            • Recommended
            Great store! And the employees are very friendly and knowledgable ! Great place to shop!
            Great store! And the employees are very friendly and knowledgable ! Great place to shop!
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 507 reviews

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