#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(716)639-2405

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2065 Niagara Falls Blvd

Amherst, NY 14228

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Customer Store Reviews

  • 4.6 out of 465 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Helpful and convenient store
Your plumbing department associate, Walter, is extremely knowledgeable. He is always able to help me when I am unable to understand a certain plumbing problem. Your cashiers are always pleasant and the gentlemen at the contractors desk are always available to help you when necessary.
by
    • Recommended
    Store Associate
    Rosanne was my cashier yesterday at the lumber checkout. She is a very friendly and nice woman with a great smile. Although we didn't talk about it, it was obvious to me that Rosanne likes working at Home Depot. It always makes me feel better spending my money at a store where the employees are happy.
    by
    • DIY
    • Recommended
    Love my cashier, Mary
    Every morning I go to the Amherst store just as they are opening. All employees greet me by name and are always available to help me. The cashier at the contractors check out, Mary always makes sure that I have everything I need and that I get in and out of the store as quickly as possible. It is a pleasure shopping at the Amherst Home Depot.
    by
    • Pro
    • Recommended
    hope depot
    Love shopping here it is the best and everyone is nice and sweet.... love it
    by
      • Recommended
      Mike is a 10!
      Mike was the most helpful sales associate. We will continue our shopping at Home Depot for future needs! Lowes disappointed us! The service at your location was perfect! We appreciate your help and kindness! Have a great weekend!
      by
      • Pro
      • Recommended
      Found what i didn't expect on website.
      I thought it would be hard to find an A23 12vdc car starter remote battery, but found it on the Home Depot website with ease and was able to check availability with ease. So, I went to the store and found an associate with ease and found the battery with ease, at a low price, and checked myself out in about 5 minutes or less, total, in and out. Great..! Keep it up Home Depot...!
      by
        • Recommended
        Associate that was helpful
        I have visited this location many times. Every time I go in Joel is the most helpful associate. He is one that always helps right up until you walk out the door. He always greets customers friendly. If he is helping me with something and another customer walks up he excuses himself from me to get another associate to help the other customer and then comes back to me. Joel is a great worker and I can tell he does his job very well!\
        by
          • Recommended
          Exceptional customer service
          Remodeled kitchen and purchase all materials at Home Depot. Their associates made what was a difficult process for me a very easy and enjoyable project. Customer service is outstanding!!!
          by
            • Recommended
            Great Experience. Easy of finding products.
            Completely satisfied. Product was available and easy to locate.
            by
            • Pro
            • Recommended
            Great staff!
            I needed help with a home repair project, and Michael Kelly was amazingly helpful! He guided me to everything I needed, and even helped load the car
            by
              • Recommended
              Amazing customer service!!
              After just purchasing our home we've done almost a daily trip to home Depot for a week. Each and every time, dealing with many different departments and associates we've received above and beyond customer service. I would recommend this store/location to anyone.
              by
                • Recommended
                Associates were friendly and checkout was fast, in and out within 10 minutes.
                cant beat that I was in and out in less than 10 minutes
                by
                • DIY
                • Recommended
                helpful employees
                Cashier helped me in picking the right product and showed me different prices and qualities of the same product.. Very satisfied
                by
                  • Recommended
                  Satisfied customer
                  My experience with Home Depot was very good!The item I was looking for was phone very quickly.
                  by
                    • Recommended
                    Great selection, Friendly Staff
                    The Home Depot had a better selection of products (I was specifically looking for ladders and window insulation) than Lowes. Staff was extremely helpful and friendly without being over-bearing.
                    by
                    • DIY
                    • Recommended
                    Home Depot is my Go TO store
                    I've tried shopping around at all different stores, lumber yards, home improvement stores, and my go to for anything is Home Depot. I've told many friends to go there, and I actually just call Home Depot... "The Store." Love the Amherst location, and now I love the Niagara Falls Location... The Niagara Falls location has extremely happy workers. I went there for the first time a week ago, and I just couldn't believe how nice the people were there... I actually had to tell them. The Amherst Home Depot has workers that are knowledgeable and helpful as well. And some know my face because I shop there so much.
                    by
                    • DIY
                    • Recommended
                    Store Associate
                    The man who helped me, DJ, was extremely helpful. He went out of his way to help me find what I needed in mutiple areas. He made my experience great.
                    by
                      • Recommended
                      Great Store
                      Found everything i wanted easily and quickly. Very clean.
                      by
                        • Recommended
                        Had Decorations
                        Was able to find the Christmas decorations that I needed
                        by
                        • Verified Purchase
                        • DIY
                        • Recommended
                        Love this place!!
                        Just love Home Depot! Great products, great location, great people!
                        by
                        • Pro
                        • Recommended
                        great store
                        Fair prices.. just wish they had replacement brushes and belt clips for the cordless makita tools. Otherwise a great place with everything else i need
                        by
                          • Recommended
                          clean well stocked store
                          The store was clean and had all the items I was looking for.
                          by
                          • Pro
                          • Recommended
                          Easy returns at Home Depot
                          Returned a battery operated LED floodlight I bought on black Friday. The light did not do the job! Returned the light with no problems as I had the receipt. Fast and easy!
                          by
                          • DIY
                          • Recommended
                          Great store!
                          Everything was great! The store is clean and organized. Easy to find the things you need in a timely manner.
                          by
                          • DIY
                          • Recommended
                          Great
                          Great store .........................come again.......
                          by
                            Store Associates knowledgeable and helpful
                            I was impressed with the associates knowledge base and helpfulness. I would shop at this location again.
                            by
                            • Pro
                            • Recommended
                            knowledgeable and available associates
                            Most store associates are well informed about where everything is, and are also knowledgeable to some degree to help the home owner or do it yourself er with their up and coming projects.
                            by
                            • Pro
                            • Recommended
                            Homedepot is getting better and better
                            I got great professional help from store associates, they gave me excellent handyman advices.
                            by
                            • DIY
                            • Recommended
                            Nice place to shop for do it your self projects
                            the store has easy access to the areas that we needed to get to and see what we needed. we were greeted and directed at the entrance. in general a very nice shopping experience.
                            by
                              • Recommended
                              help and prices are great
                              availibility of associates and products are second to none .prices are always cheaper than lowes .employees give me there personal opinion on products i really appreciate that. one guy named walter in the plumbing department is the most knowledgable person ive meet in plumbing around. with a great personality
                              by
                              • Pro
                              • Recommended
                              Showing 1-30 of 465 reviews

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