#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(661)837-5262

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4001 Ming Ave

Bakersfield, CA 93309

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 251 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (251)
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Showing 1-30 of 251 reviews
nice store, i love shopping at home depot
nice store, i love shopping at home depot
by
  • Verified Purchase
  • Recommended
I purchased a Washer/Dryer set. The staff was very friendly and patient. All paperwork was comp...
I purchased a Washer/Dryer set. The staff was very friendly and patient. All paperwork was completed quickly. The price was competitive. Delivery was free, It was an easy purchase.
by
  • Verified Purchase
  • Recommended
My last 2 visits to the store the customer service was terrible. The first time I ask about brack...
My last 2 visits to the store the customer service was terrible. The first time I ask about brackets for steel fence post and even showed the guy a picture of how we were fixing the fence. He told me the store didn't sell them and the only ones they had were in a box of assorted stuff. He did not offer to help me. Today I found the brackets I needed on another aisle. Then I ask for help with screws and waited 10 minutes and no one showed up. There were 2 men who worked there standing in the next aisle over talking so I could have gotten help.
by
  • Verified Purchase
Outstanding customer service Outstanding associate greetings (Ray, Will and Addy) Outstanding as...
Outstanding customer service Outstanding associate greetings (Ray, Will and Addy) Outstanding associated knowledge Outstanding associate commitment Outstanding stored products Outstanding store prices and discounts Outstanding store appearance
by
  • Verified Purchase
  • Recommended
Appliances and products !
This store has is all. The staff is very helpful furthermore everything one needs is neatly organized and displayed !! Great location !!!!
by
    • Recommended
    great store to shop!
    i al ways find what i am looking for at this store. and the prices are great! the employees are very helpful also!
    by
    • Verified Purchase
    • Recommended
    Returns made easy
    I have several small "desigjn as you go" projects and have bought items I later realized I did not need. Home Depot has been excellent in allowing returns for full refund. This makes a big difference when I am deciding where to buy!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Awesome services
    Clean Clean with friendly employees awesome experience
    by
      • Recommended
      Cudtomer service
      People where very friendly and helpful. The store was very clean and in order.
      by
        • Recommended
        Messy department
        I've shopped Home Depot for years. I've never had a problem with any of the products I've purchased. I've shopped Lancaster, Palmdale, Bakersfield (Ming, Rosedale and Gosford stores). This store on Gosford is the most disorganized I've seen.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great customer service !
        Kathryn in the garden department was very helpful . She saved me money and she is always very friendly and knowledgeable.
        by
        • Verified Purchase
        • Recommended
        Very convenient and have plenty of home items in stock.
        Ifound the the store to be very enjoying to shop and find what I am looking for. The store has a variety of ways to assist the customers for their needs at home. From credit assistance to just about anything the homeowners need. And I honor them for their assistance to Veterans.
        by
        • Verified Purchase
        • Recommended
        GREAT STORE
        I have had nothing but excellent service from this store. I can most always find exactly what I came for.
        by
        • Verified Purchase
        • DIY
        • Recommended
        1 found this review helpful
        easy store to shop in
        after finally finding an associate to help me, she was very pleasant and helpful
        by
        • Verified Purchase
        • Recommended
        Great Store Experience
        I was very pleased with my whole experience at this store location, from the time i walked in to the time i got out.
        by
        • Verified Purchase
        • DIY
        • Recommended
        FRIENDLY STAFF AND EASY EXPERIENCE. THEY DON'T CARRY ALL OF THE PRODUCTS FOUND IN LOS ANGELES STORES THOUGH.
        THE PAINT STAFF WAS FRIENDLY AND HELPFUL. THOUGH SHE WAS THE ONLY PERSON SHE DID HER BEST TO GET ME TAKEN CARE OF QUICKLY.
        by
          • Recommended
          Great store.
          Employees are very helpful store was clean and things were very acessable.
          by
          • Pro
          • Recommended
          It's not your department?
          I only went to look at the washing machines (not ready to purchase yet) but the sales person I stopped to ask to help me was very helpful. She was so helpful that I decided to buy it that day. When she explained it was not her department and she would get the person who worked there once she got back from break to help me. I told her 'No I want you to finish the sale.' She had already helped me this far I preferred she finish the sale. Even if it's NOT your department or see a customer confused, don't walk away! You're there for customers not only your paycheck. SALESPERSON EXB3885 thank you so much. I would recommend this store any time.
          by
            Great Satisfaction.
            Very satisfied with service received during my visit and purchase made. One happy lady!
            by
              • Recommended
              Good
              Good storeroom shop at very friendly and management is very help ful
              by
                • Recommended
                Customer service
                Walked in to the paint dept. and was excited people actually pleased associates knew what they were doing
                by
                  • Recommended
                  Home Depot
                  Store was clean and organized every thing I needed was easy to find in and out in no time.
                  by
                    • Recommended
                    nice store
                    everything was fine . I just don't know what else ?
                    by
                    • Pro
                    • Recommended
                    STORE NOT SET UP LIKE OTHERS
                    MOST DEPOT STORES ARE SET UP THE SAME (I COULD BE BLIND FOLDED IN A REGULAR SET STORE AND PROBABLY COULD GET VERY CLOSE TO WHERE THE DESIRED ITEM WAS LOCATED)
                    by
                    • DIY
                    Always very good experience
                    the store was very clean, and customer crevice excellent.
                    by
                    • Pro
                    • Recommended
                    Love it!
                    I go to Home Depot whenever I need something. It's my favorite place and I wouldn't recommend anywhere else.
                    by
                      • Recommended
                      I felt like an outcast as I asked the associate a question
                      I'm of Hispanic dissent. I was treated rudely and not helped. Ignored to the point I ended graving my onw merchandise with out help. The cashier was a great help. Floor associate did not help at all.
                      by
                        Helpful associates.
                        Almost every time I have gone to Home Depot and needed help the associate was there as quick as possible. Sometimes they are helping others and you have to wait your turn but they let you know so you aren't just left waiting, thinking no one is coming. As a shopper, you have to be patient and realize you aren't the only person needing help. My experience with Cindy on Dec 15, 2015 was wonderful. She was very helpful and knowledgeable.
                        by
                          • Recommended
                          beneficial store visit
                          My visit to the home depot store was a very good one. The employee was very friendly.
                          by
                          • DIY
                          • Recommended
                          easy returns
                          I needed to return an item I purchased online and the staff at this store were very helpful, polite and knowledgeable.
                          by
                            • Recommended
                            Showing 1-30 of 251 reviews

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