Reviews for Bedford Park #1908

One of the worst Home Depot’s that I’ve ever been too. Disorganized shelves, unhappy employees who don’t want to be there & unprofessional atmosphere.

Short and sweet. The employee(female) working at the return desk here is very rude and clearly has no knowledge on customer service and Home Depot’s return policy.

Went into the store, looking for some products was meant by a wonderful employee named Colleen who went above and beyond to make sure I was satisfied and had the correct items I needed

Happy with customer service and delivery service Fabian.

White, GE 16 Cu Ft Refrigerator accommodated my Kitchen space perfectly. It replaced my 16.5 Cu Ft Refrigerator. Inner design and appearance are A-OK. Delivery Men were very nice. Very pleased.

Went looking for a specific item and it was not on the shelf. Went to service desk and an employee immediately looked up the product, got a ladder and was able to get me the product I needed from the upper shelf. Nice employee and she made my day by helping me to get what I needed...

Usually has what we need... plenty of products to choose from

Michelle from paint dept. was awesome.....if wasn't for her I wouldn't have bought anything....

prompt customer assistance would be appreciated

I’m always in big box supply stores, as I am a general contractor, the Bedford store by far has the best customer service of all the Home Depot’s that I visit.

Very respectful & super nice.

Avoid deliveries they use unqualified delivery agents. Product are most always damaged because they don’t care or just are the brightest of the bunch.

Went in to purchase a refrigerator and was looking to go in and buy and set up delivery asap. It took longer to get someone in that department than the time to pick pay and set up delivery.

Very knowledgeable associates

Had a problem…called for Management assistance…they never showed up …cashier called twice …waited 20 minutes…ridiculous

Team Member "Logic" went above and beyond to help me out, and I appreciate that and like coming to this location for my project needs.

was able to get what i need promptly and efficiently.

Everyone was very nice, friendly and helpful, a very pleasant experience,.

This is a great store - always neat and clean and employees willing to help

I needed several gardening supplies and help trying to figure out steps and material needed for a patio floor. The lady in the gardening section was very knowledgeable and help me navigate through the store to get everything needed to complete this project.

Staff very knowledgeable to help you out! Great place to copy keys too

Staff looked for my order for 4 hrs at the end I was told that they needed to check the cameras to locate my order, I requested a refund and they said that they still need to locate the item to scan for a return to spect a call from them. They never called I had to call them at the end they said that the manager would need to authorize the return and that was it no apologies where offered to me.

Everything i needed was there and real clean store 10 stars

No matter the reason for the trip, Home Depot provides.

I bough a dewalt measuring tape for $40 after using it for 10 mi realized that it was defected. Could not figure out witch card I used and was denied and exchange because my name is locked that’s crazy I have been shopping here for 18years and that’s sad the tape was untouched and brand new

My home pipes bursted late one night and the Home Depot had already closed. My mom and I took our chances and asked anyway if we could enter as some team members were exiting the building. The manager Mari opened the doors for us and the gentleman J.R. assisted us with our needs. He even gave us a mini tutorial as to how to fix it. I thank them both immensely. They did not have to open the door or even help but they did. One of the more kinder interactions I’ve ever had in my life.

The workers at my local Home Depot store went above and beyond to assist me in getting the materials I needed for my project. Irene the person in charge of the tile area along with Mr Martin Rodriguez assisted me in getting the correct amount of tiles I would be needing for my project thanks again for all your help.

Looking for construction bags. Very easy to find and well stocked.

Staff member Shamirrah was helpful with new homedepot credit card discounts.

Make you wait for them to fix their mistakes(looking for battery they offer with tool). They wasted 35 minutes of my time. The manager was more interested in what she can’t do, than rather what she can do to remedy situation. Absolute joke of management.