Reviews for Bellevue, WA #4711

Lack of knowledgeable associates in key departments, lack of follow through, associates indicated that product is frequently not listed in the correct location leading to delays in locating it. Here's an example: I asked for assistance at the tool area. They had felt the need to add security chains to nail guns (which are in a very big box) and you needed someone to unlock it. The associate said they just needed to finish with a customer. They proceeded to do so then helped a few more customers. After 30 minutes I walked back over to them (leaving the last of an on sale product on the shelf) and they held up a finger to indicate they needed some more time. I went to the register with the sku finally and they called someone - I got him - it took him 20 more minutes to get the nail gun. On this same trip I had asked that two wheel barrows be unchained up front so I could buy them - they never made it to the register by the pro desk so I went to TSC and picked them up on my way to get the crushed rock for my project.

The store was clean and the products were easy to find, employees were kind and very helpful when I asked for their help I recommend this store a 100%

Home Depot is my go to; we've had a lot of issues in our old house. Many, many trips to home depot; always find what we need; fair prices and friendly people!

The lumber guys are very friendly and helpful.

Staff really friendly, Hilary is awesome she help me with everything that I need.

Everyone was super friendly and helpful

So disappointed with associates and service

Customer service is excellent. The Store is clean. I got the assistance when I needed promptly.

Store restroom always in order and clean. Products needed always available. Thanks

Excellent customer services.

Love Gary T the store greeter. He really made my shopping experience wonderful!!

Veronica and Sharon are amazing! They are very helpful and professional customer service. ECR Construction LLC. Saul M.

Very positive staff very helpful

Staff was really friendly and made me feel like they cared.

One of the best stores i shopped at

Great store Arther must be proud...just one thing need to restock the 65”red husky industrial shelving system..2nd store I traveled to this week w/o any luck...

Very clean store and the employees went above and beyond for me.

Great location and very helpful team!

Friendly and knowledgeable service. Pleasurable experience. Assistant helped me find what I needed and went over options.

The self-check out lady - Sara was exceptional. Very attentive, helpful, knowledgeable and took the time to answer my questions. I have been a hiring manager for American Express for over 20 years and would hire and promote a person such as Sara in a heartbeat.

very helpful staff and excellent stock. I visit this store frequently

The sale's associate name Barbara K had just started working for your company, and went all out to make sure all was good with my shopping.

HD is THE place to go for home improvement projects for inside and outside your home. Their customer service and knowledgeable employees keeps us coming back.

I came to pick up some parts for my boss when I went to start my car the battery was dead. I came back inside to look for a jump box to use to start my car .Kathy was the cashier helping me I told her I had to buy this to jump my car asked her if it was all ready charged up she wasn't shure she asked me if i needed help I told her yes she went out of her way to find people to cover her and took a break and came out and jumped my car she saved the day Thanks again

The employees are absolutely amazing. They make home improvement shopping so much easier, and I always leave in a good mood because of the helpful and enthusiastic employees we deal with there. The store is well laid out, but employees are more than happy to assist in locating items and making sure you have all the help you need, whether it's a decision on a brand/type or something completely different.

Thanks so much for finding a replacement dishwasher and ensuring the delivery is on time. The staff -Laural in the appliance department did an awesome job!

IT WAS CLEAN BUT SOCIAL DISTANCING ISSUES AND ALSO LESS STORE ASSOCIATES TO HELP.

Very friendly shopping enviroment

The employees is very friendly and helpful.

Our go to for all our home repair and maintenance needs, gardening and holiday decor. Mauricio is especially helpful and friendly. Great team!