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Showing 1-30 of 313 reviews
May 1, 2015
A super helpful associate
Jose' in the lumber department is one of the most conscientious Associates I have encountered. He is meticulous in his role in cutting lumber to my specs.
by
DIY
Recommended
1 found this review helpful
Apr 28, 2015
DIY Hula Hoop
Associate knew exactly what I wanted and where it was located in the store. He coiled the irrigation piping, found the proper coupling and taped it into an easy "carry" for me to ride the bus with it.
by
DIY
Recommended
Apr 27, 2015
wow
This store has everything i go to this home depot all the time.
by
Recommended
Apr 26, 2015
Customer Service
Having purchased an LG Washer, which had received good ratings in reviews, this machine proved to be a "lemon" and failed to operate correctly since its installation in so much as the water temp never rose above cold no matter which setting was used.
LG contacted and a totally incompetent rep spoken to on phone who only wanted to sell more appliance insurance which I already had purchased.
Engineer(nice guy and very helpful) eventually attended twice, replaced circuit board but to no avail.
It still didn't work property. He said he was unable to solve the problem.
LG contacted yet again but had no record of engineer's visits which amounted to 5 hours.
These circumstances continued over a period of 4 months! No workable washing machine available during that time.
Finally Home Depot, Boulder, and especially the appliance supervisor agreed that she would take the washer back and so I purchased another machine from Samsung which is working perfectly.
Moral of this experience: BEWARE OF LG APPLIANCES. NO CUSTOMER SERVICE AVAILABLE.
by
Recommended
Apr 25, 2015
Mixed bag
Had to return paint due to Home Depot mistake. I wasted a lot of time with the wrong paint color. On the other hand, while waiting for new paint to be mixed, I found a great deal on a closeout bathroom mirror.
by
Recommended
Apr 23, 2015
very satisfying experience
I was pleased with the help I received in the garden shop. This is typical of the rest of the store.
by
DIY
Recommended
Apr 21, 2015
Sawhorse brackets
Asked 1st associate I saw if by chance they carried sawhorse brackets and he was able to direct me to isle number and location of what i was looking for.. Pretty painless, went right to them.
by
DIY
Recommended
Apr 12, 2015
Kitchens
Mike in Kitchen Design was so knowledgeable! Thanks, Mike!
by
Recommended
Apr 6, 2015
I love shopping at the Homedepot
I'm a regular at the Home Depot. It has everything I need for the jobs I do around the house. If I can't find it on the Homedepot.com website I go to the store. I recently remodeled my home and was able to find several items at the Home Depot.. Now that the weather is getting warmer I'm selecting things for my garden. It is always a pleasure to shop at the Home Depot.
by
DIY
Recommended
Apr 2, 2015
Great store experience
Tommy was more than helpful and went out of his way to solve my problem. Associates like him are what make Home Depot my first stop when I need household products.
by
DIY
Recommended
Mar 30, 2015
Bought Compost and Garden Soil
Katharine, the cashier, was extremely efficient at checking me through the line, She knew what she was doing and was also friendly at the same time.
by
Pro
Recommended
Mar 27, 2015
Great Improvement over the past 3 years
The first year this store was open, store associates were not helpful and did not know where things were located. That has changed. For the last several years, 90% of the times I asked for a particular item, the store associates knew exactly it was located
by
DIY
Recommended
Mar 12, 2015
Knowledge of Store Associates
For the first 2 years this store was open (Boulder, CO store), store associates were of little help, as they knew less about where things were located than I did. Gradually, they have become much better trained. For the last 2 years, only 2 associates didn't know where something was located that I was looking for. All others (probably 12-15) have known exactly where to find things I asked about. A GREAT improvement!