Reviews for Brainerd/Baxter #2818

Your cashier Kat was very friendly and helpful. She helped my sister who had a stroke and has memory loss. It was a very pleasant experience for her.

We had a very nice experience- store was very clean and organized. Our cashier, Kat, was amazing!

Was looking for certain pr of gloves that my dad only uses and didn't see them two staff got them down out of storage for me asap. Thanks

This employee helped out with everything I needed. More than once. The HOME DEPOT is lucky to have this employee!

Purchased paint and accessories, helpful Paint Department!

nice store, helpful staff

Both plumbing and painting department staff were friendly

Stopped at Baxter HD to buy a drill. Cheryl B. Helped explain the tool packages on display. Her input was valuable in making my decision. She helped check me out and signed me up for a HD credit card, saving me more $$! Great service!

I am doing our floors, great tile

Came in to get a product, no one wanted to help. Two ladies at customer service said they could not help me check out because they were busy as they were not (just standing around) and that they don't check people out at customer service since covid. Worst Home depot ever!

I love going to this store - because I can always find what I need, and they have sufficient inventory of the things I'm looking for. I'd recommend this store.

Josh Tanner was awesome. He helped our store experience be efficient and timely. From the moment he greeted us he helped us find what we needed, made sure we were all set with our purchased products and assisted us at checkout. We highly recommend him and his store location.

One associate, Vera, is a particularly helpful and professional associate who will go out of her way to help a customer. However, HD needs to have at least one live checkout cashier instead of all self-checkouts.

I would have given a 5 star but I had to drive to the St. Cloud location once because an item couldn't be shipped to me or to the Baxter location. Other than that, this has been my number one place to shop since I moved into the area over 2 years ago.

Both the carpet saleswoman and the register clerk, Cheryl B. were excellent in helping me obtain the carpet within the day I needed it and to achieve the discount available at checkout.

This store is very neat, clean and the employees are very friendly and helpful. If the item is not on the shelf, they will find it for you!

I am handicapped and pleased with my whole experience

Lisa A was very thorough & went over above and beyond in helping us with our painting needs! Very friendly and knew her department

He was quick at getting our paint mixed, friendly and seemed like he really enjoyed his job!

Garden center is very well organized. Would have like to have seen a bit larger variety of plants. Kat the Cashier was very helpful & efficient! She was a shining star at the Garden center check out. I am the city & am up this way on the weekends. It waa a joy going through het lane!

Glad l stopped there!

We found a variety of garden seeds with some new types of seeds. Looking forward to summer gardening. Thanks Kat for a good shopping experience!

Bryan Remington in tile... Barb in plumbing...Kat up front and Dayna at checkout ALL are stellar employees....

Each person at Home Depot in Baxter are so kind, hospitable, and helpful! Each associate I passed gave me a kind smile and asked what they could help with! A few of the employees in paint went out of their way to get me a basket while I was struggling to carry everything and found the best paint for a specific project I am working on. Being new to this type of project, without their assistance, I would have been there much longer and would have probably left with totally wrong things! I left Home Depot feeling very welcomed and happier! It’s very clean and an excellent environment!

Janene was awesome with her knowledge and customer service. She was friendly in a way that wasn't "too much!" She shared a really sweet story about her grandson and his first flower while we waited for the paint to mix.

HAD A RETURN THAT KAT HELPED ME WITH- SHE WAS VERY FRIENDLY AND PROVIDED EXCELLENT SERVICE. GIVE HER A RAISE!

Went above and beyond to help me with my purchase today

I am always greeted with a smile. I never have to make a second trip. They always sell me everything I need to complete the work. Always remind me of things I might have forgotten