#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(615)221-0405

Rental Center

(615)221-0400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8101 Moores Ln

Brentwood, TN 37027

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 420 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Very courteous and knowledgeable associates! Extremely friendly and fair management like Zack. Hi...
Very courteous and knowledgeable associates! Extremely friendly and fair management like Zack. Highly recommend this location for great service!
by
  • Verified Purchase
  • Recommended
Great service in appliance by Doug Campbell. If you need an appliance, be sure to ask for Doug. A...
Great service in appliance by Doug Campbell. If you need an appliance, be sure to ask for Doug. Amazing product knowledge!
by
  • Verified Purchase
  • Recommended
Employees very helpful and knowledgeable
Employees very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
If you are looking for a product expert in appliances, you must go see Doug Campbell!
If you are looking for a product expert in appliances, you must go see Doug Campbell!
by
  • Verified Purchase
  • Recommended
We bought several different products and everywhere we were there was a very nice young person wh...
We bought several different products and everywhere we were there was a very nice young person who assisted us with quite a bit of knowledge of each product we bought. Our cashier in customer service was also very helpful in assisting us in our purchase of Weber grill and a Statesville 5 pc patio set.
by
  • Verified Purchase
  • Recommended
Manager Eric is the best in the business - continuously goes above and beyond for me. Have never ...
Manager Eric is the best in the business - continuously goes above and beyond for me. Have never experienced such great customer service.
by
  • Verified Purchase
  • Recommended
Very friendly staff.
Very friendly staff.
by
  • Verified Purchase
  • Recommended
Neat and clean. wide aisles for easy access and shopping.
Neat and clean. wide aisles for easy access and shopping.
by
  • Verified Purchase
  • Recommended
good customer service, each associate demonstrates a true willingness to help answering question...
good customer service, each associate demonstrates a true willingness to help answering questions. store laid out nicely with products i was looking for.
by
  • Verified Purchase
  • Recommended
This store is great! Large supply of different choices and if you need a kitchen appliance, go s...
This store is great! Large supply of different choices and if you need a kitchen appliance, go see Doug Campbell. He is very knowledgeable of the products and can help you make a decision.
by
  • Verified Purchase
  • Recommended
I shop this store frequently and have alway found the employees friendly and helpful.
I shop this store frequently and have alway found the employees friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great Store & Great Staff
Great Store & Great Staff
by
  • Verified Purchase
  • Recommended
If you're shopping for new appliances, stop in ask for Doug Campbell. One of the best, most enjo...
If you're shopping for new appliances, stop in ask for Doug Campbell. One of the best, most enjoyable purchasing experiences I've ever had. You won't be disappointed.
by
  • Verified Purchase
  • Recommended
This store is all decked out for Spring! Can;t wait to get back to shop in the garden department!
This store is all decked out for Spring! Can;t wait to get back to shop in the garden department!
by
  • Verified Purchase
  • Recommended
ok store
ok store
by
  • Verified Purchase
  • Recommended
Walked in to appliances and was immediately helped. Doug showed us everything about what we had ...
Walked in to appliances and was immediately helped. Doug showed us everything about what we had requested and helped us to make a great decision.
by
  • Verified Purchase
  • Recommended
This store happens to have the technology in their paint department that the other Home Depot in ...
This store happens to have the technology in their paint department that the other Home Depot in Franklin does not. All I have to do is tell them the paint name and brand and they can make whatever quantity I'd like. No hoping the color matching actually matches. Dan is the best in this department for getting all your needs.
by
  • Verified Purchase
  • Recommended
I had three somewhat complicated returns and my cashier handled it in an efficient manner. She ...
I had three somewhat complicated returns and my cashier handled it in an efficient manner. She was very professional and didn't "sigh" like other return associates have been known to do with returns.
by
  • Verified Purchase
  • Recommended
If you are buying window blinds or window treatment, please find the sales rep named Joshua. He ...
If you are buying window blinds or window treatment, please find the sales rep named Joshua. He makes sure that your store experience is excellent and is very helpful in helping you find the item you want at a price comfortable for you.
by
  • Verified Purchase
  • Recommended
The associate at the appliance desk was very helpful, knowledgeable, and friendly.
The associate at the appliance desk was very helpful, knowledgeable, and friendly.
by
  • Verified Purchase
  • Recommended
The staff at this HomeDepot are all willing to help & most are knowledgeable in their fields.
The staff at this HomeDepot are all willing to help & most are knowledgeable in their fields.
by
  • Verified Purchase
  • Recommended
Clean and convenient store with friendly staff.
Clean and convenient store with friendly staff.
by
  • Verified Purchase
  • Recommended
Our trip to Home Depot was on a rainy, chilling day, but inside the employees were in a good moo...
Our trip to Home Depot was on a rainy, chilling day, but inside the employees were in a good mood and able to answer our questions and direct us to items we were needing. The experience today was a rewarding one
by
  • Verified Purchase
  • Recommended
Great store that is managed well. I always get good service when I shop at this store.
Great store that is managed well. I always get good service when I shop at this store.
by
  • Verified Purchase
  • Recommended
Store clean; associates friendly and helpful. Products easy to find. Store location convenient.
Store clean; associates friendly and helpful. Products easy to find. Store location convenient.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at The Home Depot - Cool Springs Store. They typically have everything on my sh...
I enjoy shopping at The Home Depot - Cool Springs Store. They typically have everything on my shopping list and the employees always take you right to the spot for hard to find items. Checkout was a breeze today even though the store was fairly busy on a sunny Sunday afternoon
by
  • Verified Purchase
  • Recommended
Only reason it is 4 stars as the normal situation at Home Depot is to have equipment in the aisle...
Only reason it is 4 stars as the normal situation at Home Depot is to have equipment in the aisle and one has to go around another aisle to get through. Not sure why this type of work is not done after store hours.
by
  • Verified Purchase
  • Recommended
Super nice, community minded store. Associates were easily accessible.
Super nice, community minded store. Associates were easily accessible.
by
  • Verified Purchase
  • Recommended
The staff was knowledgeable and friendly. Carol, the cashier, also went out of her way to help me...
The staff was knowledgeable and friendly. Carol, the cashier, also went out of her way to help me when I was having an issue.
by
  • Verified Purchase
  • Recommended
I love going here. Everyone is always so nice and helpful, even when I don't know exactly what I...
I love going here. Everyone is always so nice and helpful, even when I don't know exactly what I need. I was recently working on a project at home and had an idea, but I didn't know exactly what items would be needed to complete the project. A couple of different employees helped me, walking down the isles and showing me different options. When I got home, I had exactly what I needed and the project was a success!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 420 reviews

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