Reviews for Bristol, VA #4658

Always a smiling face and helpful hands when needed.

So my last attempt was rejected. Guess they don't want to hear the negatives but let me try again Customer service is poor at best. Cashier was extremely rude and more concerned about her phone. Wondering if she was trying scam my card number? Had her phone right beside terminal. Suspicious at the least

The employees are great. They are knowledgeable and helpful. The selection,quality and prices are too.

If you need pro assistance, Amanda is the person to see. ***** stars!

I was very pleased with my visit. They were very clean and polite and helpful. They had everything I needed. I will definitely be going back for my future needs.

I always receive great friendly service at this store. Staff always helpful.

Store very clean and can find items and employees to help you always. Has products competitors does not have. Better experience at the Home Depot

Sales associate that help me with lawn mowers was great told me a bunch of information on the different mowers help me to check out but after that was a terrible experience I needed a ladder which they didn't have empty bin no effort to get one in and the check out was also terrible

The store was neat and well organized. Each store employee that I encountered was very pleasant and helpful. I will certainly shop here again.

I find it hard to recomend them when it comes to lumber as you are not able to get help putting it on the cart or loading it on the truck if your alone.... The employee's seem more interested in standing near teh customer service desk just talking... I had a little oriental guy help me find a bulk head and turns out he didn't even work there... just happen to be wearing a vest for working near roads....If it wasn't for him I would have still been there looking for it..

Store was clean-Covid 19 well protected-Very cordial & helpful employees-I give this store a 5 star rating for this shopping experience.

Excellent service, friendly staff, clean store and excellent prices!!!

The didn't check to see if they had the chairs I wanted. They said the didn't have them. Same in Kingsport Tnn. Store. I called both stores. I order the chairs on line I thought that they would be there in a few days. In about 30 mins they sent me a email saying my chairs were there. So I went to the store to pick them up. They had a least 20 chairs there. My problem is... They didn't even check to see if they had them . Bad way to do business.

Called in a order ,got there to pick up was told to wait under loading shed ,45minutes later my order arrived,loader said no body told him about my order!! This is twice this has happened to me In a 10 day period!!! Customer service is non existent!!!

Seems like a well run store with all the right stuff at reasonable prices. You do good.

Called in advance about s lawn mower. Matt was informed and courteous. When i arrived Gregg was also informed and took time to help me make a decision. The store was practicing safety and i was in and out quickly.

Great friendly fast service and very knowledgeable employees!

I have purchased many ryobi products from this location and have gotten very good service from the empolyes ever time that I have been in the store.

Store was neat, organized.Very clean not clutter.

Clean store, great customer service, didn't have to hunt anyone down to help me. They're always SO helpful at this store! The employees are very knowledgeable and the guy that helped me with stain is great! Sorry I didn't get his name. He explained the differences in the stains, the colors, showed me the sample jars, and told me they could even custom make the color I wanted. No hurry, no rush, answered all my questions, which were quite a few. Great experience as always at this Home Depot!

The best experience

Store was clean and front end personnel very efficient and friendly I shop this location 2-3 times a week and have always found employees helpful and friendly

Great products and Jon in flooring and Becky always go the extra distance to make you want to shop at Home Depot

Store employees are knowledgeable and eager to help. They want to make sure you leave the store with exactly what you need. This is especially helpful for someone like myself with limited knowledge of home supplies.

LOVE THE STORE, CLOSE TO WORK SO I CAN MAKE LUNCH RUNS FOR NEEDED ITEMS. STAFF ALWAYS HELPFUL AND QUICK TO NOTE SALES FOR ITEMS I AM INTERESTED IN. STORE IS ALWAYS WELL STOCKED AND DISPLAYS CHANGE AND LOOK FRESH REGULARLY.

Dennis was a very big help to me when I came in to place an order, and even arranged to have it shipped to my place of business with no hassle at all. It meant a lot!

Excellent store. Clean, easy to navigate and find what you need, and the staff always is helpful!

I really enjoy shopping at this store and find the employees to be extremely friendly and helpful. This store always seems to have a more diverse variety of products than other stores I' be been to.

most employees there are very nice people and very helpful !!!

Excellent store with top notch associates who are very helpful and knowledgeable. The store is always clean and I can find things easily. When I do have questions, I can also easily find an associate to assist. So happy to have this store close by!