Reviews for Bristol #4658

I find it hard to recomend them when it comes to lumber as you are not able to get help putting it on the cart or loading it on the truck if your alone.... The employee's seem more interested in standing near teh customer service desk just talking... I had a little oriental guy help me find a bulk head and turns out he didn't even work there... just happen to be wearing a vest for working near roads....If it wasn't for him I would have still been there looking for it..

Store was clean-Covid 19 well protected-Very cordial & helpful employees-I give this store a 5 star rating for this shopping experience.

Excellent service, friendly staff, clean store and excellent prices!!!

The didn't check to see if they had the chairs I wanted. They said the didn't have them. Same in Kingsport Tnn. Store. I called both stores. I order the chairs on line I thought that they would be there in a few days. In about 30 mins they sent me a email saying my chairs were there. So I went to the store to pick them up. They had a least 20 chairs there. My problem is... They didn't even check to see if they had them . Bad way to do business.

Called in a order ,got there to pick up was told to wait under loading shed ,45minutes later my order arrived,loader said no body told him about my order!! This is twice this has happened to me In a 10 day period!!! Customer service is non existent!!!

Seems like a well run store with all the right stuff at reasonable prices. You do good.

Called in advance about s lawn mower. Matt was informed and courteous. When i arrived Gregg was also informed and took time to help me make a decision. The store was practicing safety and i was in and out quickly.

Great friendly fast service and very knowledgeable employees!

I have purchased many ryobi products from this location and have gotten very good service from the empolyes ever time that I have been in the store.

Store was neat, organized.Very clean not clutter.

Clean store, great customer service, didn't have to hunt anyone down to help me. They're always SO helpful at this store! The employees are very knowledgeable and the guy that helped me with stain is great! Sorry I didn't get his name. He explained the differences in the stains, the colors, showed me the sample jars, and told me they could even custom make the color I wanted. No hurry, no rush, answered all my questions, which were quite a few. Great experience as always at this Home Depot!

The best experience

Store was clean and front end personnel very efficient and friendly I shop this location 2-3 times a week and have always found employees helpful and friendly

Great products and Jon in flooring and Becky always go the extra distance to make you want to shop at Home Depot

Store employees are knowledgeable and eager to help. They want to make sure you leave the store with exactly what you need. This is especially helpful for someone like myself with limited knowledge of home supplies.

LOVE THE STORE, CLOSE TO WORK SO I CAN MAKE LUNCH RUNS FOR NEEDED ITEMS. STAFF ALWAYS HELPFUL AND QUICK TO NOTE SALES FOR ITEMS I AM INTERESTED IN. STORE IS ALWAYS WELL STOCKED AND DISPLAYS CHANGE AND LOOK FRESH REGULARLY.

Dennis was a very big help to me when I came in to place an order, and even arranged to have it shipped to my place of business with no hassle at all. It meant a lot!

Excellent store. Clean, easy to navigate and find what you need, and the staff always is helpful!

I really enjoy shopping at this store and find the employees to be extremely friendly and helpful. This store always seems to have a more diverse variety of products than other stores I' be been to.

most employees there are very nice people and very helpful !!!

Excellent store with top notch associates who are very helpful and knowledgeable. The store is always clean and I can find things easily. When I do have questions, I can also easily find an associate to assist. So happy to have this store close by!

Great shopping experience

My husband and I like to shop at the Home Depot in Bristol, Virginia because the sales staff there are helpful and courteous.

VERY UNSATISFIED WITH SERVICE

This store is always very clean and the employees are extremely helpful and friendly.

Store was clean, people are friendly, easy to get help with service. Will definitely go back here for future purchases.

The experience here was above what I am used too!! I will be back.

Employees were friendly and helpful even though we were there near closing time. We got assistance to get all we needed and were out in less than 30 minutes with our lumber cut for us (this saved a lot of time for us!) and all the hardware we needed for our project. Great store!

This was my first time visiting a Home Depot and it was great..

I found great selection of roofing "felt" products. Customer service directed me to aisles for that and picture hanging goods. Mill work checked on arrival date for my special order for door. Cashier Virginia was extremely helpful in suspending my purchase for a few minutes while I rounded up some last minute items!!!