Reviews for Burnsville #2809

Yvonne was my cashier and she went above and beyond to help me. She asked an associate to come and help and then checked me out. She is a very customer focused employee! Thanks Yvonne! Well done!!

Staff were helpful and polite at all areas. It was a good experience.

I had an excellent experience working with an associate in the Appliance section. He was a superstar! He was very helpful and able to answer all the questions I had. I was placing a rather large order and run into an out-of-stock issue with the Microwave. He then took it upon himself to call the vendor to determine when the next shipment might be available, as it was not clear in the home depot system. Unfortunately, the vendor wasn't able to provide a date. I returned a week later and found out the Microwave was now Available. This same associate was working and remember me from the previous weekend. He was able to easily remember the details of my order and get it all coordinated for me. My complete appliance order will be delivered soon.

The enthusiasm of both Richard, my cashier, and one of his associates went out of their way to ensure my customer experience. Friendly and knowledgable made the experience outstanding. You efforts in terms of customer service is visible.

The best part of our shopping experience was the cashier! Friendly and helpful!

I am updating my 1968 home and the Home Depot Associates have been amazing! They have offered advice and support for my DIY projects in and around the home.

I had a special project for my wife that required "creative engineering," adding a computer shelf to a treadmill to make her workout experience more enjoyable. With the aisles clearly labeled and staff ready to help I was able to create a solution that is both functional and looks great.

1st time in this store-organized and clean- Higher quality merchandised then Menards-looked at Lighting

We were able to get some help to find the accurate lighting fixtures we were looking for. Perfect!

Everyone in the store was friendly and helpful. !!!

I only needed a couple of items this trip. An associate was there to assist finding a needed item. Check out was fun and engaging! Got what I needed. Had a very good experience!

Every time I go in the store I am always welcomed which makes me feel that I'm being cared for. Anytime I need questions on a specific tool or where an item is located, I receive help right away. The staff is very knowledgeable and friendly. I recommend going to Burnsville location. You won't be disappointed.

While shopping for LED light bulbs, Matt approached me and scanned the barcode of a package of LED bulbs I had just placed in my cart. (He had recognized me from the previous day) He said "Follow me and I can show you some LED bulbs that are on sale back in lighting". I did so and discovered that a 4 pack of LED bulbs that were not 'dimmable' using a dimmer switch were just $13.00 v.s. the pack of bulbs I initially selected at $24.00. I saved over $40.00 alone on just those items! Matt had assisted me the previous day when I picked up a new storm door that I ordered on line. Great group of helpful associates...Matt, C.J. at checkout, and Nicole at the pro-desk too!

I received great customer service during my store visit.

CJ was an amazing cashier and incredibly friendly, helpful and professional. He answered questions I didn't even know I had and was incredibly understanding of any questions I had or comments I made.

The people here are friendly and very helpful. There is a very large inventory to choose from. A fantastic place to shop and grow in understanding of what works, and what may not be the best.

I was very happy with the help I got in the electrical

It was quick to get in, find my item, and get out.

Asked to help to see if some Bosch glass drill bits would fit my Roybi drill. No one would help. The associate who appeared to work there, was more than happy to help the guy who walked up . Cashier tried to find another - no one showed up. Same associate came back and decided to assist another guy. Waited 15 minutes - still no help. Put the drill bits back and walked down an aisle for other product. A different associate asked if I needed help, so I asked about the drill bits. He said it wasn't his department and left.

The sales associate in the appliance department was very helpful and friendly. She was able to give us information to help with the delivery and installation.

The store was pleasant, clean, and had what I was looking for (moving supplies.) Checkout was fast.

I am there very often, I find the people friendly and helpful but they do not pester you.

Our Cashier Lonnie was bright and charming. You guys needs more people like him working there.

Everyone from the door greeter to the cashier was very friendly, helpful and knowledgable about the products I was shopping for. Great experience!

Everyone was ready to help and the items were accessible and easy to find

did a great job and helped me to get my supplies .

I've never had a bad experience here. They always seem to have what I'm looking for and the associates are always helpful....maybe even a little too helpful sometimes...lol. Usually when I walk in the door I am sometimes barraged with "Hello's" and "Can I help you's"..but it's all good. I appreciate the friendliness of the staff.

Employee in garden department was excellant in helping me purchase large tree in a dispute who got to buy it first. She took care of the whole problem.

easy to find products helpful associates and courtesy of cashier great.

I would recommend this store -- the Associates were very helpful and friendly. We were greeted as we entered and directed to the department we needed immediately. The store was very busy but each Associate that we spoke to took time to help us and show us exactly what we were looking for.