#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(630)384-3012

Rental Center

(630)384-3018

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

475 S Schmale Rd

Carol Stream, IL 60188

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 480 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (480)
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Showing 1-30 of 480 reviews
explanation of why I will probably not visit the Carol Stream store again
I probably will not visit this store again because it is not the one that is in my neighborhood. That is the reason why I said that I will probably not return here. I do visit the Elk Grove Village facility because it is about a mile from where I live.
by
  • Verified Purchase
  • Recommended
Checks all the boxes!
They're close, have yet to be out of an item I've needed and if it weren't for the helpful staff in Plumbing, I'd still be taking cold showers!
by
  • DIY
  • Verified Purchase
  • Recommended
Employees were very friendly and helpful
Store had a wide selection of the item I was looking for and the checkout person was very friendly and knowledgeable.
by
  • Pro
  • Verified Purchase
  • Recommended
very good
the return counter was very fast and helpful and opened a new lane when it started backing up.
by
  • Pro
  • Verified Purchase
  • Recommended
Every store associate gave me directions to help me find what I needed
I needed to quickly go through the store and find some specific items - every time I asked an associate they pointed me to the right aisle and told me exactly where to find the product. At checkout I had to break a $100 bill and the lady in charge of the self-help area recognized that I needed to go so she pulled me out to a separate register and got me out of the store in short order. Thank you - I needed that.
by
  • Pro
  • Verified Purchase
  • Recommended
Example: Great store experience!
It's easy to get to, and the prices are competitive. The employees are well informed about the products and its locations. If they don't know where a product is located, they will walk with you to find it or fing someone in that department.
by
  • Pro
  • Verified Purchase
  • Recommended
excilent
very very and very nice clean store very nice employee
by
  • Verified Purchase
  • Recommended
Great Experience
Store clerk helped me with 5 minutes of entering the store. He proceeded to take me to the location and explain the products I was inquiring about.
by
  • Verified Purchase
  • Recommended
great store for my jobs needs
Everything I needed was easy to find. Using the app helped even more.
by
    • Recommended
    NOT SURE WHAT YOU MEAN BY THIS QUESION
    THEY GOT THE PRODUCT QUICKLY AND HELPED WITH EVERYTHING
    by
    • Verified Purchase
    • Recommended
    GREAT STORE WITH FREINDLY PEOPLE AND SERVICE!!!
    VERY HELPFUL ATTENDANT TO HELP ME! QUICK CHECK-OUT
    by
      • Recommended
      Great customer service!!
      I was immediately greeted and this store associate helped me to find everything I was looking for! At checkout, the cashier was very cheerful and courteous! It was a great experience! Easy and fun!
      by
        • Recommended
        Great selection and staff
        Everyone was very helpful and the selection was great
        by
        • DIY
        • Recommended
        Green.
        Great experience at the store. So easy to navigate around it. Very clean and organized isles.
        by
          • Recommended
          Great Sales Aassociate
          Joe, a sales associate in the lumber department was extremely helpful. He assisted me with selecting items I needed & provided much needed guidance.
          by
            • Recommended
            It was wonderful.
            The help of the associates were amazing. I walked by a cart of plants , that had just arrived and there wasn't a price yet , I saw an associate and asked if she might know the price , she looked and then offered to go find the person who could tell me ,now that's some one who cares about her work performance.The to hardware where scott new exactly what I described and where to find it . Cynthia at check out 2nd time for checking me out is such a bubbly person and helpful.
            by
              • Recommended
              great store experience!
              The organization at this location is phenomenal, everything I need is easy to find; and an associate is always around to help me choose the right product. Thanks for your help guys!!!
              by
                • Recommended
                Great Rental Department
                You have a backed up pipe or sewer talk to them. I had a professional plumber that couldn't fix my clogged sewer and said it would cost $1400 to clear. For under $100.00 I rented just the right tool, was shown how to use it safely, given a pair of work gloves for the job, had it loaded in my vehicle and was on my way. In less than an hour I had the sewer rodded all the way to the street main and was able to use my bathroom again. When I returned the auger they again helped me unload it. Great way to save some tall cash!!!
                by
                • DIY
                • Recommended
                great store experience!
                The organization at this location is phenomenal, everything I need is easy to find; and an associate is always around to help me choose the right product. Thanks for your help guys!!!
                by
                  • Recommended
                  great store experience!
                  I highly appreciate the help I get at home depot while I do my shopping, everyone is always very helpful!
                  by
                    • Recommended
                    great store experience!
                    I highly appreciate the help I get at home depot while I do my shopping, everyone is always very helpful!
                    by
                      • Recommended
                      great store experience!
                      The organization at this location is phenomenal, everything I need is easy to find; and an associate is always around to help me choose the right product. Thanks for your help guys!!!
                      by
                        • Recommended
                        great store experience!
                        The organization at this location is phenomenal, everything I need is easy to find; and an associate is always around to help me choose the right product. Thanks for your help guys!!!
                        by
                          • Recommended
                          Always well stocked!
                          The store is always well stocked and organized. Helpful staff.
                          by
                          • Pro
                          • Recommended
                          Great Help from sales specialist
                          Amber Quinn in Customer Order was Great to help us order a New Samsung Stove for our remodel project
                          by
                          • DIY
                          • Recommended
                          Love this store!
                          I prefer The Home Depot over any other home improvement/ hardware store. Managing HVAC business requires lots of parts and The Home Depot had them all and at a pretty good price. Love the quality of products and the people are pretty friendly too.
                          by
                          • Pro
                          • Recommended
                          great store experience!
                          I always shop at this location; I do a lot of construction work. and its right by my house. I highly appreciate the help I get at home depot while I do my shopping, everyone is always very helpful!
                          by
                            • Recommended
                            great store experience!
                            I always shop at this location; I do a lot of construction work. and its right by my house. I highly appreciate the help I get at home depot while I do my shopping, everyone is always very helpful!
                            by
                              • Recommended
                              Great help by salesmen and cashier
                              Cashier Alicia was the best . Very halpfull . Very kind . Salesmen Kevin was also more then helpfull .
                              by
                              • Pro
                              • Recommended
                              great store experience!
                              I always shop at this location; I do a lot of construction work. and its right by my house. I highly appreciate the help I get at home depot while I do my shopping, everyone is always very helpful!
                              by
                                • Recommended
                                Showing 1-30 of 480 reviews

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