#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(602)494-5884

Tool & Truck Rental

(602)494-5890

Store Hours

Mon-Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12434 N Cave Creek Rd

Phoenix, AZ 85022

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 633 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (633)
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Showing 1-30 of 633 reviews
Great experience no hassles returning item
Everyone so helpful, this time I had to return an item no hassles great experienc
by
  • Verified Purchase
  • Recommended
Always great experienc
They are always helpful, every employee smiles says hi, makes you feel speical
by
  • Verified Purchase
great store, fantastic staff
I was able to get everything I needed for my project, staff very helpful on how to use it.
by
  • Verified Purchase
  • Recommended
Associates know what they are doing and what they are selling awsome.
The store was clean and Associate were very helpful.
by
  • Verified Purchase
  • Recommended
Excellent in help & products.
Don Huckabay in hardware deserves a promotion. Very helpful, cheerful guy.
by
  • Verified Purchase
  • DIY
  • Recommended
Excellent Store Experience
Was provided excellent customer service at the services desk while in to pick up an online order.
by
  • Verified Purchase
  • DIY
  • Recommended
Quick and easy
Things were organized well and easy to find. When needed, we found an associate quickly and they helped us.
by
  • Verified Purchase
  • Pro
  • Recommended
SAVVY EXPERIENCE
CLEAN AND FRIENDLY... ADOLFO WAS GREAT IN THE ART DEPT.
by
  • Verified Purchase
  • Pro
  • Recommended
great experience
First time in Home Depot ever, just moved to US 2 months ago. I was shopping for seeds for the garden with my 3 kids being veeery loud and all over the place, the employees looked just happy to see happy kids. In my home country I would definitely hear that I need to keep my children quiet. although most of the seed bags were missing the price, one of the employees helped. At the same time my husband was looking for some other things and had a great experience with an employee that started working for the store two weeks before (he was very pleased with the job and the staff). The man gave advice on other things in the store, not just what was asked, and also went to the warehouse to get something which wasn't on the shelf.
by
  • Verified Purchase
  • Recommended
Franklin
I moved from out of state 2 months ago so I have need several items for my new home. Every time I've gone into this home depot, everybody has been very helpful. Thanks to all the employees for all their help.
by
  • Verified Purchase
  • Recommended
Great store experience!
We were extremely satisfied with our experience that involved Sherry, Steve, John & a very pleasant/professional cashier at returns counter, Jazmin!
by
  • Verified Purchase
  • Recommended
Well Stocked Merchandise but a Shortage of Staff at times.
I've used this store for 10 years during my remodeling projects and purchasing of appliances. There is a definite difference in the number of staff available at any given time. Once you track down someone to help- usually as they're passing by, or walking up to Customer Service, you are able to have your needs met. The staff is very informative and patient. They also overlap each other in helping even if it's not their department. I believe this is one of their biggest strength.
by
  • Verified Purchase
  • DIY
  • Recommended
it was nice visit
the store was clean and the products were easy to find. I was very happy with the help I received from the employee to find the part I was looking in the tool department and garden department thank you again FRANK
by
  • Verified Purchase
  • Recommended
It is the chosen store!
Not only would I recommend this store, I do recommend this store. It's great and employs great employees. Thanks!
by
  • Verified Purchase
  • DIY
  • Recommended
Dave made my day-he was worth the $413.37 I spent!!!
I came to purchase 2 toilets-so off to the toilet aisle. Was waited on by an extremely friendly knowledgeable store employee. Which is true of all of the employees which I had contact with. The people make the difference.
by
  • Verified Purchase
  • Recommended
Clean store and professional service
I recently moved to North Phoenix and now frequent the Home Depot off of Cave Creek. I had a wonderful experience. I would recommend this store for plant purchases, since the associates were very helpful in my purchase.
by
  • Verified Purchase
  • Recommended
Not as good as Lowes
Your guarantee on plants is feeble compared to Lowes who gives a one year guarantee. Yours is 90 days per your employees. That just isn't long enough.
by
  • Verified Purchase
  • DIY
Home Depot - my "go to" store
From the floor associates, cashiers, service desk personnel,& right up to the manager Mike Starkes, I always am successful getting home related products, supplies, and services. Their advise on product selection, financing of large items, & organizing delivery/installation of appliance products as well as smaller supply items is always excellent & professional. WELL DONE HomeDepot!!
by
  • Verified Purchase
  • DIY
  • Recommended
Great service
Had great Customer Service from the front desk making a large purchase. Did not even have to go to store to order. Customer Service Rep went above and beyond what she needed to do and made my purchase so easy and worry free.
by
    • Recommended
    Store Visit
    The store employees were quite knowledgeable and assisted me to where I need to go to find product. Thank you
    by
    • Verified Purchase
    • Recommended
    Great Shopping Experience
    The store had everything I need and the team there was quite supportive and polite. Thank you
    by
    • Verified Purchase
    • Pro
    • Recommended
    Kitchen
    I am very happy with my experience with the Cavecreek Home Depot kitchen department. Bill who was the person who helped me not only helped design a beautiful kitchen but provided me with options that I can afford.
    by
      • Recommended
      AMAZING EXPERIENCE!!!
      AMAZING!!! Beat lowes price and very accomidating!!
      by
      • Verified Purchase
      • Recommended
      Great customer service
      On this visit to the store, I had several items to get, so it seemed that I was from one end of the store to the other! While walking through the store, every associate that I encountered asked me how I was and asked if I needed any assistance! It was almost overwhelming....mostly because nowadays, most stores you go to, the employees are clueless about customer service! This store has it down!
      by
      • Verified Purchase
      • Recommended
      A W E S O M E ! ! !
      I was lucky enough to get one on one help from the man himself, the manager of the store, Aaron. He was so friendly,knowledgeable & easy to work worth, it made the whole experience as easy as can be. Thank You
      by
      • Verified Purchase
      • DIY
      • Recommended
      Just one of the many excellent Home Depot outlets.
      From the store manager through to the individual associates, I always appreciate the experience. I have purchased a variety of woods, adhesives, screws, nuts & bolts, adjustable clamps, various sandpapers, compressor parts, pool chlorine, muratic acid, dirt, bricks, cinder blocks, hard sheet insulation, a dishmachine, an amazing array of paints, stains, & polyurathine, irrigation pieces parts, faucet replacement cartridges, et. al & am always pleased with the products and their prices.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Cave Creek Store is terrific
      Sometimes we do have to look for an associate, but if you find Mike in hardware (wheelchair) or the little Latina gal who helped us today in the power tools, you will be very pleased. We have also made many, many purchases at this store as we remodeled two houses and were always glad there was a Home Depot handy.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Wonderful place to pick up all our hardware needs!
      We had a great experience. The gentleman on the floor was kind and knew the placement of merchandise on the floor. It was easy to find the items we needed to purchase. The check out cashier was very sweet and thoughtful. She asked us about the project we were working on and thanked us for coming to Home Depot. She also thanked me for my service to the U.S.A. The gentleman that helped us unload our merchandise was friendly and very helpful as well.
      by
      • Verified Purchase
      • Pro
      • Recommended
      THis is my Home Depot, my home away from home!
      I always find what i"m looking for and if I can't, there is always someone waiting to help with a smile and a good word. The products are well priced and the store is always organized and clean. I love the many options for ordering and picking up. It's just a great place to shop.
      by
      • Verified Purchase
      • DIY
      • Recommended
      BEST HOME DEPOT STORE IN THE VALLEY
      The employees by the name of GLEN and SHARON are the best example of HAPPY EMPLOYEES. I love shopping at this store. They know the meaning of CUSTOMER SERVICE. I have only missed 1 weekend day going on Saturday and Sunday to this store for something in the past 3 years. I LOVE HOME DEPOT at CAVE CREEK... IT IS THE BEST STORE IN THE STATE. If management makes the employees happy then it comes across to the customer and this is a true example from GLEN and SHARON.
      by
      • Verified Purchase
      • Pro
      • Recommended
      3 found this review helpful
      Showing 1-30 of 633 reviews

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