Reviews for Chelsea #8979

the outside help was excellent with the gas grills

I went to the (YUK) Everett store first , looking for shelves and they didn't have what I was looking for but was told the Chelsea store had 6 of what I wanted . I got to the Chelsea store and after wandering around for 10 minutes finally tripped over someone wearing an orange apron and asked where they were . She had no idea where they might be but her handheld was saying there were 11 in the store . After walking the length of the store twice we wound up in flooring ,of all places , where she asked someone who looked like he might know . He took her handheld and disappeared for ten minutes and when he came back took me to the exact isles we had already searched twice maybe expecting them to appear . When we still couldn't find it he went out back and when he came back he had a great little story about how they were being shipped and should be in tomorrow . 30 minutes to find out that no one here has a clue . What happened to this place ? Aweful

Found what I needed. Associates were scarce but luckily I didn't need one today.

Very happy with the service they provided. The store was very clean and organized.

The young woman who took the time to help me was terrific.

i was at the store and a worker named Teresa that worked in the garden section took the time out from her department to escort me to another department and helped me pick out what i needed, and in the end i was very satisfied with her decision and mine. she gave excellent customer service and i left thinking i wish every store i went into had customer service that good...

Verry nice store good condition good spot for every one

THE ASSOCIATE WAS EXTREMELY HELPFUL SHE NEEDS TO TEACH CLASSES TO OTHER ASSOCIATES IN OTHER STORES

The associate in the flooring department was extremely helpful and helped me set up an appointment to have someone come out to measure for carpet in my house.

Products were easy to find and associates were extremely helpful

Freddie in the Garden Section went well beyond what was expected of him to help me puchase wbat I needed, but made sure that i was satisfied with the product I purchased. He loaded it on a cart, took me to the cashier and then loaded it in the trunk for me. You don't find that kind of service these days and I hope that Home Depot will appreciate his hard work

Store is clean, but hardly to find help from associate.

Great store found everything I needed.. I would definatly recommend very satisfied .

Live within walking distance of this store and some weeks I am in there 3 or more times. The associates go out of their way to help you, and are quite knowledgeable about the products.

Overall a decent store needs more associates for help.

Andrew Clifford was so helpful and sweet . He went above and beyond to help my family and I . He is definitely a great asset to your team and made our experience flawless!!

Associates always willing to help, friendly and professional

I was very happy they give vets a discount and check out person was very friendly and helpful and I would be so blessed to win this contest.

Helpful and friendly associates in the garden sections

The store was organize and clean and help was right there.

I ONLY USE THE STORE IF I NEED A QUIVK ITEM; OTHERWISE I WILL DRIVE TO SAUGUS HOME DEPOT

the store has improved in the past few years - I attened the kids craft on fist staurday on the month with my two daughters. the staff doesa great job!! . I find it that the store has only two master trademan that are able to answer my questions... I try to schedule my visits on the days I think they are working.

The store in Chelsea ma is great. I like the people there.

very good shop is very easy to find the products they need

Great Customer Service. Very professional and knowledgeable

The staff in the paint department and even the cashier I dealt with were great, the others.... they were all too busy talking among themselves or with friends to bother assisting customers. One group of employees standing around talking as one of you employees played with their friends baby as they talked and even when I asked for assistance they refused.

BUSY MORNING BEFORE A HOLIDAY. I LITTLE UNKEPT LOOKING, BUT OVERALL GOOD.

As usual, I found everything I needed on my visit to HD.

Keep up the good work, very nice and enjoy visiting store.

The store was heavy with activity but everyone was getting their gardening supplies. The products were laid out in an orderly fashion and all related items were nearby with minimum effort to locate. Obviously looking like I hadn't a clue to the checkout procedure( I don't do self checkout) your reguster clerk Michele spotted my lost look and stepped out of register to call me over. She did her job during all this bustle of business with a pleasant attitude. She made me actually feel like doing the work. I left in a great frame of mind