#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(413)593-7003

Rental Center

(413)593-7009

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

655 Memorial Dr

Chicopee, MA 01020

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Customer Store Reviews

  • 4.7 out of 582 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (582)
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Showing 1-30 of 582 reviews
Don’t hesitate to ask for professional help on your project. Customer service is well trained in ...
Don’t hesitate to ask for professional help on your project. Customer service is well trained in their specific department to answer all questions on exactly what you are looking for. You’ll be surprised on how knowledgeable they are. I also enjoyed the little personal chats as we completed the sale. Made the purchase enjoyable.
by
  • Verified Purchase
  • Recommended
I was very pleased that the cashier caught that I didnt have the right item. It saved alot of ti...
I was very pleased that the cashier caught that I didnt have the right item. It saved alot of time of having the right item in not having to come back to return it and holding up my work.
by
  • Verified Purchase
  • Recommended
The staff is Great! The Prodesk has super qualified employees working and trained to take care of...
The staff is Great! The Prodesk has super qualified employees working and trained to take care of your needs...QUICK! They are knowledgable and truly care about making your visit a very happy one.
by
  • Verified Purchase
  • Recommended
Very clean ,organized and friendly.
Very clean ,organized and friendly.
by
  • Verified Purchase
  • Recommended
This is a great store. I like the attention one gets as you walk in. Everyone seems poised to hel...
This is a great store. I like the attention one gets as you walk in. Everyone seems poised to help. The number of times I have visited this store has always given me some extraordinary shopping experiences. The associates are conversant with what is in the store and although we lay persons sometimes do not know the names of what we are looking for, they listen to the descriptions of what we want or look at our photos and they provide what we need. If I had my store somewhere, I would go on a recruiting tour in this store and campaign/solicit for them to become my employees. Thanks, Home Depot Chicopee employees. Keep up the good work.
by
  • Verified Purchase
  • Recommended
Best customer service experience this weekend! Each associate was friendly and helpful. Dave in l...
Best customer service experience this weekend! Each associate was friendly and helpful. Dave in lighting went above and beyond to find the lights I was looking for. Brandon and Mark helped us with multiple items and even helped load our truck. Maria made sure everything was safe in one spot while we continued our shopping and even answered a few paint questions! The experience was so positive that I sought out a manager just to say "thank you"! Day was appreciative that we sought her out and wanted to share our comments with her team. Well done Chicopee team!
by
  • Verified Purchase
  • Recommended
Very clean. And people are very helpful
Very clean. And people are very helpful
by
  • Verified Purchase
  • Recommended
very strong management team when it comes to customer service
very strong management team when it comes to customer service
by
  • Verified Purchase
  • Recommended
The highly motivated staff and management at the Chicopee Home Depot is by far the best that I ha...
The highly motivated staff and management at the Chicopee Home Depot is by far the best that I have ever worked with! This outstanding team always provides the very best in world class customer service. I greatly appreciate all they do to expertly assist their customers in such a professional, friendly and courteous manner. Many thanks for a job Well Done! Sincerely, Major
by
  • Verified Purchase
  • Recommended
Nice experience! Employees took the time to help me and answered my questions. I visited 3 Home...
Nice experience! Employees took the time to help me and answered my questions. I visited 3 Home Depot location the same day. This store gave me the help that I needed.
by
  • Verified Purchase
  • Recommended
Store was excellent and had everything we needed from wall to wall rug to curtain rods. Salespers...
Store was excellent and had everything we needed from wall to wall rug to curtain rods. Salesperson Barbara in the Flooring dept. was so helpful and professional. If you need anything at Home Depot in Chicopee we highly recommend going there.
by
  • Verified Purchase
  • Recommended
Store 2610 in Chicopee has very attentive and courteous employees. Every time I go there there is...
Store 2610 in Chicopee has very attentive and courteous employees. Every time I go there there is always someone willing to help.
by
  • Verified Purchase
  • Recommended
Store is clean and they have everything I need they are helpful and friendly
Store is clean and they have everything I need they are helpful and friendly
by
  • Verified Purchase
  • Recommended
As a property investor and home owner, the Home Depot is the only place I shop for all of my hom...
As a property investor and home owner, the Home Depot is the only place I shop for all of my home improvement needs. My favorite Home Depot is located in Chicopee, Massachusetts and the staff really does an outstanding job of taking great care of their customers in a most friendly, courteous and professional manner. Many thanks for the superb customer service and the exceptional products!.
by
  • Verified Purchase
  • Recommended
Employees are always helpful and most know a lot about their departments. Girl in pain is especia...
Employees are always helpful and most know a lot about their departments. Girl in pain is especially helpful with painting problems.
by
  • Verified Purchase
  • Recommended
Clean store friendly staff
Clean store friendly staff
by
  • Verified Purchase
  • Recommended
Staff very helpful and friendly!
Staff very helpful and friendly!
by
  • Verified Purchase
  • Recommended
A very nice place to shop for your home requirements in a friendly atmosphere.
A very nice place to shop for your home requirements in a friendly atmosphere.
by
  • Verified Purchase
  • Recommended
Step 1. Enter Home Depot Step 2. Ask for Sally Step 3. Unload your entire bank account because yo...
Step 1. Enter Home Depot Step 2. Ask for Sally Step 3. Unload your entire bank account because you'll want anything in the garden that this herbalist shows you!!! Step 4. ??? Step 5. Write a review about the best cashier you ever walked by!
by
  • Verified Purchase
  • Recommended
Home Depot of Chicopee really very organized, clean store. The workers are so friendly, respectfu...
Home Depot of Chicopee really very organized, clean store. The workers are so friendly, respectful, and give a lot of assistant and helped me when I did my all purchases.
by
  • Verified Purchase
  • Recommended
Feels like home
Feels like home
by
  • Verified Purchase
  • Recommended
Just a nice place to shop for things I need. Louis in your window department saved my family a lo...
Just a nice place to shop for things I need. Louis in your window department saved my family a lot of money with the right selection of windows and why. He was very patient explaining things about quality over inexpensive windows. We purchased Anderson R+ rated windows, for every window in our home. On his advice we bought new construction windows, and we're gland we did. Also, we had problems with a Rheem tank less hot water heater and tried to resolve our problems with Rheem service department but got no where. The store manager at Chicopee stepped in and resolved our problems without any hassles. We purchased our siding, windows, front door and back doors (Louis again help here a lot), our new roof, our Englander Add-on Wood burning furnace, Chimney King chimney liner, multiply skids of cinder blocks, bricks and mortar, my wife's completely redesigned kitchen with oak cabinets and countertop, new sink, dishwasher, two laundry washing machines and two dryers, all our solar lighting, drywall for a complete rebuilding of my sister-in-law's kitchen and all the oak millwork and countless tools and other supplies. Your Chicopee store is very well stocked and helpful.
by
  • Verified Purchase
  • Recommended
I love this Home depot. I've always gotten excellent service and products
I love this Home depot. I've always gotten excellent service and products
by
  • Verified Purchase
  • Recommended
Always clean and well stocked with friendly and helpful employees.
Always clean and well stocked with friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
shopping on black Friday weekend is always a challenge, however on Saturday, November 25th the st...
shopping on black Friday weekend is always a challenge, however on Saturday, November 25th the store was well stocked and the customer service was very pleasant and helpful in departments that I needed assistance with. Lighting and keys.
by
  • Verified Purchase
  • Recommended
The Chicopee Home Depot is the best place to shop for your all of your home improvement needs. T...
The Chicopee Home Depot is the best place to shop for your all of your home improvement needs. The outstanding staff and management always treat their customers with the greatest of respect and courtesy. I appreciate and value their professionalism and thank them for their superb customer service!
by
  • Verified Purchase
  • Recommended
Employees were very welcoming with a smile on their face and were very eager to assist when asked...
Employees were very welcoming with a smile on their face and were very eager to assist when asked for help I would definitely recommend this Home Depot to others
by
  • Verified Purchase
  • Recommended
every employee was very nice and helpful
every employee was very nice and helpful
by
  • Verified Purchase
  • Recommended
Love the great team and I will be here again before I go anywhere else first once again thank yo...
Love the great team and I will be here again before I go anywhere else first once again thank you to you're great staff "Raul & Mario"
by
  • Verified Purchase
  • Recommended
Mario was helpful and knew what he was talking about. If your looking for anything to do about BB...
Mario was helpful and knew what he was talking about. If your looking for anything to do about BBQ talk to him
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 582 reviews

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