#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(315)622-6064

Rental Center

(315)622-6060

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3861 State Route 31

Liverpool, NY 13090

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 425 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
Love the staff!
Thank you CLAY staff...you are miles above the rest! Customer service is always the best. I will NEVER cross the street!.....if you know what l mean!
by
    • Recommended
    Helpful Employes
    Went it to shop for a washer. The Sales Associate was helpful and there was no pressure. I found a better than expected deal and the entire transaction including delivery was smooth!
    by
    • Pro
    • Recommended
    This store carries everything for the Owens Corning and GAF product lines. Dont waste your time going anywhere else like I did!
    After driving around to two other home depot stores and every Lowes within 25 miles of my home I have come to rely on the Clay store as my go to for everything. This store carries all the product lines for roofing and insulation. The store is very well organized and offers a rental center which is outstanding!
    by
    • DIY
    • Recommended
    As always, very courteous and helpful in every way possible.
    I had questions regarding will call (ordering materials in advance by phone) and they were very helpful. Now when I have several items to purchase I'm going this route everytime. I call in my order then arrive at the store to pick it up. Much easier and faster than me walking through the lumber department and loading each item onto the cart.
    by
    • DIY
    • Recommended
    store experience
    excellent store. very clean, friendly, this is the only home depot that we will go to.
    by
    • DIY
    • Recommended
    Good shopping experience
    They have everything you need and the prices are reasonable. The store aisles can be a little cluttered when the staff is restocking, but I tend to shop at non-peak hours. Staff is very helpful.
    by
    • DIY
    • Recommended
    Joanne in the garden supply was so helpful ,I traveled 10 extra miles to place the order.She should be comended
    the store was clean and the sales help in garden supply, JOanne, was very helpful and had all the answers to my questions. In fact I would hire her for my store if I had one.
    by
      • Recommended
      It can core a apple!
      The Clay store seems to have gotten it right. Unlike other Home Depot locations, employees seemed happy and very pleased to be of service. They offered practical advice aimed at helping me with my projects rather than selling me something. It was a very refreshing experience. Keep it up@
      by
      • DIY
      • Recommended
      Great people
      Store is always helpful I don't need the help I shop weekly their but the staff is great and always a friendly smile or laugh! Thank you for having quality team members!
      by
        • Recommended
        My go to store for home renovations.
        I usually find what I'm looking for but if I don't, the associates are happy to order it online for me and have it shipped to the store or my home. Most associates not only help to locate some difficult to find items, they will take the time to explain applications or techniques and answer any of my questions which I feel is important. As a woman I feel I get just as much respect as the guys or professional contractors when I walk in there to buy plumbing parts or lumber. I love that I can walk off my home job-site covered with dirt or paint, walk into Home Depot and get treated with respect. I am literally in the store twice a week buying something for my home projects and I have always had a good experience. It's one of my favorite stores.
        by
          • Recommended
          Completely satisfied.
          Unlike other locations in my area, the Clay store @6153 seems to have gotten things right. Personnel are knowledgeable, courteous and go out of their way to try to help. If a problem occurs, staff and management seem to try to resolve the issue to benefit the customer. This location is head and shoulders above the local competition. They've routinely gone out of their way to take the extra steps to make sure I'm taken care of. I've been very favorably impressed. Keep up the good work!
          by
            • Recommended
            Buying a Dishwasher
            We had a great experience at this store in Clay. Our customer service was outstanding with a employee.I highly recommend this store for appliances.
            by
            • DIY
            • Recommended
            Shopping
            The store was very clean and we were offered help more than once while shopping. We were offered assistance leading our vehicle and the young man had his arm in a sling and still offered. Very impressed.
            by
            • DIY
            • Recommended
            Appliance specialist is extremely knowledgeable and helpful
            Chuck was full of information and assistance when it came to provide me with info on french door refrigerators,. He was very helpful and took his time with me, as well as making sure other customers had availability to other sales associates. Very impressed and appreciative of the quality of service, thank you.
            by
            • Pro
            • Recommended
            Always find what I need at the right price!
            I have shopped at this store for years now and usually can find what I need on my own. On the occasions when I need help my experience with the associates has been positive. Especially in paint department and most recently in flooring. The sweet woman in flooring was very knowledgeable. I rarely shop for home items anywhere else and am not afraid of asking for help. often it is offered before I have to ask.
            by
            • DIY
            • Recommended
            GREAT STORE ALWAYS GET WHAT we need
            they have what we need to get a job done there was never a ime we didnot get what we needed
            by
            • DIY
            • Recommended
            Efficient
            I am a frequent visitor to the store because it almost always has what I need and I usually find it without difficulty.
            by
            • DIY
            • Recommended
            good store
            store associate for the product was helpful. price was fair
            by
            • DIY
            • Recommended
            great clean store with all your needs
            I love shopping at Home Deport ! I always find what I am looking for ! I also find new ideas I can incorporate in my home repairs .
            by
              • Recommended
              Outdoor area
              Stores outdoor area does have much to offer but had to climb on landscape wall blocks to get products off shelf. I didn't mind but an older customer might- just a lot of clutter left on ground- leave 3ft of space so it would be easier to get to products.
              by
              • DIY
              A fairly knowledgeable experience
              Store was extremely clean & products are well organized in their respective shelves.
              by
              • Pro
              • Recommended
              Great store experience
              we were very happy with the service in the appliance Dept the store was very clean things were easy to find.
              by
                • Recommended
                employee perfection
                They really are there to help! I made a brief remark about my account and the cashier offered to (& proceeded to) pull open my account and answer all my questions... Well done young lady!
                by
                • Pro
                • Recommended
                Excellent Store to Shop
                Received help with plumbing and kitchen replacement parts. Store was neat and clean. Fast checkout. Store was well organized and easy to get around in a wheel chair. I recommend this store for all your building and home needs.
                by
                  • Recommended
                  Crazy Kindness
                  Everyone is very knowledgeable about their positions and always seem to help above and beyond
                  by
                  • Pro
                  • Recommended
                  Good customer service
                  We went to The Home Depot to buy a new mower (Cub Cadet). We were helped by friendly associates who reviewed all the new features of the model we were purchasing. The associates helped us set up delivery at a convenient time and were friendly and helpful throughout our shopping trip.
                  by
                  • DIY
                  • Recommended
                  Great Customer Service
                  Needed help & the associate showed how to assemble.
                  by
                    • Recommended
                    Fast and friendly service for a great shopping experience!
                    I needed to make some quick purchases at my local Home Depot, so I could be home to get yard work done before the day got too hot. Twice I required assistance to locate specific products, and two different store associates helped me. Both were very friendly and knew immediately where to send me, which included exact location details. I found everything right away without any problem. Because of their great customer service, I could finish my purchases and make it home in record time!
                    by
                      • Recommended
                      Clay store ROCKS!!!
                      Quick & Speedy all the way around the selection and price ranges are great! I love the Home Depot store in Clay.... It is the only one I will shop at!!!
                      by
                      • Pro
                      • Recommended
                      Good store experience
                      The store was clean and orderly and products were easy to find. The associates were helpful, particularly in the paint department.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 425 reviews

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