#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(315)622-6064

Rental Center

(315)622-6060

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3861 State Route 31

Liverpool, NY 13090

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 425 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (425)
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Showing 1-30 of 425 reviews
The people in this store are very helpful and really know how to treat a customer!!!!!!!!!!!!!
The people in this store are very helpful and really know how to treat a customer!!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Love the store and your employees, they are always saying hello and always ask if they may help. ...
Love the store and your employees, they are always saying hello and always ask if they may help. Store is well stocked and very easy to find what ever I am looking for. Its well lit and clean too!
by
  • Verified Purchase
  • Recommended
The Liverpool location is my favorite store. Neat, clean, and organized. Nice atmosphere.
The Liverpool location is my favorite store. Neat, clean, and organized. Nice atmosphere.
by
  • Verified Purchase
  • Recommended
Great staff here
Great staff here
by
  • Verified Purchase
  • Recommended
People are friendly and helpful. Stores are clean, neat, and well organized. Good variety of items
People are friendly and helpful. Stores are clean, neat, and well organized. Good variety of items
by
  • Verified Purchase
  • Recommended
Store associates are friendly and knowledgeable, store is well stocked and clean.
Store associates are friendly and knowledgeable, store is well stocked and clean.
by
  • Verified Purchase
  • Recommended
Found everything we needed. However...the heat in the store was unbearable. It was cooler outsi...
Found everything we needed. However...the heat in the store was unbearable. It was cooler outside (approx 80 degrees outside) than it was in the store. Either need to turn on the air conditioning or at least have some fans moving the air around. Had to go outside a couple of times during my shopping trip to cool off.
by
  • Verified Purchase
  • Recommended
the store has great employees and quality products
the store has great employees and quality products
by
  • Verified Purchase
  • Recommended
easy to find items and the paint was fantastic as to finding my need
easy to find items and the paint was fantastic as to finding my need
by
  • Verified Purchase
  • Recommended
Never tried so hard to spend $1600 on products. Left store in complete frustration and feeling li...
Never tried so hard to spend $1600 on products. Left store in complete frustration and feeling like I didn't matter whatsoever as a customer. Horrific experience
by
  • Verified Purchase
Quality products and service are consistent with this store.
Quality products and service are consistent with this store.
by
  • Verified Purchase
  • Recommended
love this store always clean and have what i need! Associates so friendly and helpful.
love this store always clean and have what i need! Associates so friendly and helpful.
by
  • Verified Purchase
  • Recommended
Love this store
Kayla was so helpful, she really made this trip so much easier.
by
    • Recommended
    I find the employees helpful and friendly. They make me feel as though the customer is valued.
    I find the employees helpful and friendly. They make me feel as though the customer is valued.
    by
    • Verified Purchase
    • Recommended
    Well stocked- never out of anything yet!
    Well stocked- never out of anything yet!
    by
    • Verified Purchase
    • Recommended
    I gave a five star rating because in my opinion that is what the store should be according to wha...
    I gave a five star rating because in my opinion that is what the store should be according to what I've experienced and I don't say that about many other stores I've shopped in. Everything that I experienced which I've stated is true. When I couldn't find what I was looking for all I needed do was ask a staff person and they assisted me. The cleanliness of the store has always been very good and their restroom was clean as well. The associates were always friendly and professional each time I have visited the store.
    by
    • Verified Purchase
    • Recommended
    Top Grade store. I enjoy all factors at the store. Helpful staff, etc. My one stop center.
    Top Grade store. I enjoy all factors at the store. Helpful staff, etc. My one stop center.
    by
    • Verified Purchase
    • Recommended
    I love this store!
    Home Depot in Clay is hands down my favorite store. As a newbie in remodeling furniture I have had the best experience with regards to getting the supplies I need and finding knowledgeable and friendly employees that are ready and willing to answer questions but won't hover if you just want to browse. In particular, I recommend Ray the hardware manager, if you need help. He's the best and goes above and beyond to help you get what you need. Thanks Ray!
    by
      • Recommended
      I have completed the survey on the www.homedepot site but will restate the great experience I had...
      I have completed the survey on the www.homedepot site but will restate the great experience I had on May 10. I entered the store to purchase 2 patio chairs, only to find them in a set of 6 chairs and table. Nina at customer service requested the patio person to assist me. Bill called Josie, the manager to consult in the availability of this purchase. She searched stock in other stores and your store and agreed to sell 2 chairs. As I proceeded to check out, she also gave further discount because I had intended to purchase these chairs online but had been notified they were back ordered, X 2, till June, with no guarantee of purchase. She offered the discount because of my inconvenience with online shopping. The ending to this saga was totally unexpected and gratefully excepted.
      by
      • Verified Purchase
      • Recommended
      Love it!!
      I love home depot for all of my home repair and even fabric softener!!
      by
        • Recommended
        customer service is lacking
        Customer service is lacking. I own a small business and purchase alot of supplies from Home Depot. I will be using the Camillus location from now on.
        by
          1 found this review helpful
          Love this store been going for years!
          Love this store been going for years!
          by
          • Verified Purchase
          • Recommended
          No employees were readily available to assist all customers with locations of products in this la...
          No employees were readily available to assist all customers with locations of products in this large store or any other concerns! I had to walk several aisles to find an employee who directed me to an aisle for the item I needed! I had to find another employee, who took me right down the aisle to where it was!
          by
          • Verified Purchase
          I love there stores no matter where I am, here or in Oswego. When I walk through the door's I kno...
          I love there stores no matter where I am, here or in Oswego. When I walk through the door's I know I will need help finding my stuff I need and getting great advise in helping me do my project right the first time. I have no problem finding someone with know how. There stores are also clean and when check out comes, it is fast....Doing the bird dance!
          by
          • Verified Purchase
          • Recommended
          Always shop this store for all my home and tool needs. Always neat, clean and well stocked. I'm a...
          Always shop this store for all my home and tool needs. Always neat, clean and well stocked. I'm asked numerous times while I'm there if I need help. Can't remember walking out without what I needed.
          by
          • Verified Purchase
          • Recommended
          Friendly staff. Store is well organized. Always have what I am looking for.
          Friendly staff. Store is well organized. Always have what I am looking for.
          by
          • Verified Purchase
          • Recommended
          Nice Time buying appliances.. really friendly service.. I hate shopping but this was a nice exper...
          Nice Time buying appliances.. really friendly service.. I hate shopping but this was a nice experience!
          by
          • Verified Purchase
          • Recommended
          Typical Home Improvement Business. Lots of people wishing you a wonderful day, not many with rea...
          Typical Home Improvement Business. Lots of people wishing you a wonderful day, not many with real experience when it comes to the home improvement process. Does not offer a 10% discount like the competitor does across the street when using your "Store Card". Nothing out of the ordinary here.
          by
          • Verified Purchase
          • Recommended
          IF YOU ARE LOOKING FOR A STORE THAT YOU CAN WALK INTO AND KNOW THAT SOMEONE WILL BE THERE TO HELP...
          IF YOU ARE LOOKING FOR A STORE THAT YOU CAN WALK INTO AND KNOW THAT SOMEONE WILL BE THERE TO HELP YOU IF YOU NEED IT. IT CAN REDUCE YOUR STRESS AND HELP GET YOU IN AND OUT AS QUICKLY AS POSSIBILE. QUALITY SERVICE AND EXCEPTIONAL SUPPORT
          by
          • Verified Purchase
          • Recommended
          MY OVER RATING IS A 5+............. THE EMPLOYEES ARE PLEASENT , HELPFUL AND VERY KNOWLEDGEABLE I...
          MY OVER RATING IS A 5+............. THE EMPLOYEES ARE PLEASENT , HELPFUL AND VERY KNOWLEDGEABLE IN EACH OF THE DEPARTMENTS. I WOULD LIKE TO THANK THOSE INDIVIDUALS AS THEY MADE MY DAY LESS STRESSFUL . THIS HAS BEEN AN EXCEPTIONAL EXPERIENCE.. QUALITY SERVICE AT WORK AND I RECCOMMEND THIS LOCATION TO EVERYONE. THANK YOU
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 425 reviews

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