#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(208)665-5404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

220 W Kathleen Ave

Coeur D Alene, ID 83815

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 805 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (805)
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Showing 1-30 of 805 reviews
The assistant at self-check out station was courteous and friendly. Sorry I did not notice her na...
The assistant at self-check out station was courteous and friendly. Sorry I did not notice her name. :( Monday July 30 1047am
by
  • Verified Purchase
  • Recommended
The Military Appreciation is a big plus
The Military Appreciation is a big plus
by
  • Verified Purchase
  • Recommended
Very clean store. Employees esp Nate went out of his way to explain things about the products, h...
Very clean store. Employees esp Nate went out of his way to explain things about the products, helped me to figure out the best deal, made sure I had everything I needed to complete the project. I ended up coming back the next day for something else and got the same courteous service from Nate. The associates were very busy but still took the time to make me feel that what I asked and wanted was important to them. Thank you so much
by
  • Verified Purchase
  • Recommended
Alway have had good service at #1803 Coeur D Alene store. I visit often.
Alway have had good service at #1803 Coeur D Alene store. I visit often.
by
  • Verified Purchase
  • Recommended
The employees are very helpful and friendly. The store can get really busy in the summer and some...
The employees are very helpful and friendly. The store can get really busy in the summer and sometimes you have to wait a bit for one of the employees to finish helping other customers.
by
  • Verified Purchase
  • Recommended
Always enjoy going to this store. Most of the time the Associates are always friendly and helpfu...
Always enjoy going to this store. Most of the time the Associates are always friendly and helpful. Unlike my local Home Depot, I don't feel like I'm intruding when seeking assistance. Plus the store seems (to me anyway) that it's cleaner, more organized than my local Home D. I'm not crazy about the parking because it's in a very busy location, but we always shop as early as possible to beat the crowds and not fight for parking or traffic.
by
  • Verified Purchase
  • Recommended
The Coeur d'Alene store is great, as the selection of items is ample, and more importantly, the s...
The Coeur d'Alene store is great, as the selection of items is ample, and more importantly, the staff is available to assist and recommend items for repair jobs. I appreciate the friendliness of the staff and their willingness to help.
by
  • Verified Purchase
  • Recommended
Im consistently broke here and its worth every dime. I shopped at 100's of home depos over the ye...
Im consistently broke here and its worth every dime. I shopped at 100's of home depos over the years and this 1 is hands down my favorite.
by
  • Verified Purchase
  • Recommended
This is a very good store. Today a girl named Laura checked us out. She was smiling the whole t...
This is a very good store. Today a girl named Laura checked us out. She was smiling the whole time, very nice personality. It was a pleasure working with her. I always work with Carl. He's an older gentleman. He's always so helpful. The employees here are wonderful.
by
  • Verified Purchase
  • Recommended
This store is always neat and clean. The shelves are well stocked and the employees are so nice
This store is always neat and clean. The shelves are well stocked and the employees are so nice
by
  • Verified Purchase
  • Recommended
Great store with a friendly staff and the knowledge to help out in the specialty areas. This stor...
Great store with a friendly staff and the knowledge to help out in the specialty areas. This store has it all and really makes it easy to find products that you are looking for. My biggest gripe would be the parking lot. I feel it is very unsafe and very difficult to navigate because of the size of the spaces as well as just the spacing in general . Very difficult to load vehicles and park trucks. Other than that the store is very clean and very easy to manuever.
by
  • Verified Purchase
  • Recommended
The clerks always ask me if I need help but my husband says they never ask males if they need help
The clerks always ask me if I need help but my husband says they never ask males if they need help
by
  • Verified Purchase
  • Recommended
An employee actually told me of a local "hole-in-the-wall" store that would probably have the par...
An employee actually told me of a local "hole-in-the-wall" store that would probably have the part I needed to fix my problem rather than purchase a product from Home Depot, which would have required a major renovation to make the new part work. I was extremely happy and grateful for this suggestion. It showed me that at least this employee cared more about helping me resolve my problem than selling Home Depot products. Having experienced this type of service on a regular basis, I prefer HD over its major competitor!
by
  • Verified Purchase
  • Recommended
We went for the Memorial Day sale on paint and the rebate for $40 per 5 gal. bucket. We decided ...
We went for the Memorial Day sale on paint and the rebate for $40 per 5 gal. bucket. We decided at that price, we should paint the outside of our fixer upper and barn. It was busy and the signs were unclear on the limitations. So I asked multiple employees who assured me that the 5 five gallon buckets of paint we were buying were eligible for the rebate. Come to find out, we are only getting $40 back as the other 4 are not! I don't care how busy you are or how you advertise. If someone is continuously asking about a rebate because your signs in the store are unclear, an employee should know or double check to give correct information! We are out $160 and I guarantee you Home Depot doesn't care. This is one of multiple issues we have had with the customer service here, where they are unhelpful, give wrong information, or are plain rude. We will not be returning!
by
  • Verified Purchase
1 found this review helpful
Quick to help when the propane machine malfunctioned. Thank you!
Quick to help when the propane machine malfunctioned. Thank you!
by
  • Verified Purchase
  • Recommended
ordered too much materials was easy to return unused amount with my receipt
ordered too much materials was easy to return unused amount with my receipt
by
  • Verified Purchase
  • Recommended
Store is easy to find located central in Coeur d'Alene, ID. Associates are knowledgeable where i...
Store is easy to find located central in Coeur d'Alene, ID. Associates are knowledgeable where items are located.
by
  • Verified Purchase
  • Recommended
I found what I was looking for easily and the checkout was fast.
I found what I was looking for easily and the checkout was fast.
by
  • Verified Purchase
  • Recommended
I love the store and products and staff... However the parking lot is very small and always full
I love the store and products and staff... However the parking lot is very small and always full
by
  • Verified Purchase
  • Recommended
I'm not a plumber by trade, but I can always get good advise in this department.
I'm not a plumber by trade, but I can always get good advise in this department.
by
  • Verified Purchase
  • Recommended
We just did a total remodel on our basement, and your staff has been so helpful. They were always...
We just did a total remodel on our basement, and your staff has been so helpful. They were always willing to find the right person with the expertise to answer our questions.
by
  • Verified Purchase
  • Recommended
It was a really good visit where you not only were well taken care of but the employee was really...
It was a really good visit where you not only were well taken care of but the employee was really into helping us get what we were trying to do. Not rushed and gave us choices to pick from even though a lot of people were there. In this day of rushing it was refreshing to get a employee that was wanting to help and even smiling reading the labels for a better decision. Thank you for letting us feel important to give us your time like that.
by
  • Verified Purchase
  • Recommended
The store products were easily accessible and the employees seemed to be eager to help and guide ...
The store products were easily accessible and the employees seemed to be eager to help and guide us where ever we needed to go.
by
  • Verified Purchase
  • Recommended
The employees who work here are Excellent! Friendly courteous knowledgeable and the store is clea...
The employees who work here are Excellent! Friendly courteous knowledgeable and the store is clean and they always have what I’m looking for!
by
  • Verified Purchase
  • Recommended
Your cashier, Levi is the epitome of a customer service related individual. He was very jovial du...
Your cashier, Levi is the epitome of a customer service related individual. He was very jovial during the checkout process and made my experience a very pleasing one - please thank him on my behalf!
by
  • Verified Purchase
  • Recommended
Easy to find what I am looking for with a lot of product options.
Easy to find what I am looking for with a lot of product options.
by
  • Verified Purchase
  • Recommended
The store was clean and I was helped by friendly employees who were able to answer my questions a...
The store was clean and I was helped by friendly employees who were able to answer my questions and happily escort me where I needed to be. Two thumbs up for Home Depot!
by
  • Verified Purchase
  • Recommended
Bought a ton of garden supplies and had amazing service. They even loaded my car! Outstanding cus...
Bought a ton of garden supplies and had amazing service. They even loaded my car! Outstanding customer service!
by
  • Verified Purchase
  • Recommended
We buy appliances, lumber, flooring, plants, lawn mower and much more at Home Depo. We have alway...
We buy appliances, lumber, flooring, plants, lawn mower and much more at Home Depo. We have always had top rate service and staff share information on products we buy. We have shopped here for over 15 years and always been impressed with prices and service we've been given. We highly recommend this store.
by
  • Verified Purchase
  • Recommended
This store adds to the brand's reputation as a place to find help when you need it and products a...
This store adds to the brand's reputation as a place to find help when you need it and products and services you require. They do a real nice job, and friendly too.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 805 reviews

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