Reviews for Concord Township #4121

We were shopping for carpet that needed to be installed quickly. Found a "good enough" carpet to match what we needed. Sales associate came over to give us assistance - and we did not have to go look for her. She came to us! We explained our needs and she showed us a carpet that may also meet our needs but was just a few pennies more per square foot. The quality was much nicer and the color met our needs better. We ended up going with her suggestion. We did do some price comparison and found that Empire Carpets was almost double the cost of Home Depot and the quality of Empire's carpet didn't even compare. Home Depot could meet our installation time-frame! We've used Empire Carpets a couple of times in the past but I don't think we'll use them anymore.

Great service and helpful pleasant associates. Fast check out

Even the contractors who do work at my house always come back complaining about this store! Too bad, since its in such a convenient location. I will say that if you can find any associates to help you, they usually are fairly knowledgeable and friendly. As for the store layout, it is strange and different than any other home depot, which makes it difficult and frustrating to find things. Since it appears smaller than other stores, they often don't have what I'm looking for, or are out of stock. My least favorite section of the store is the paint department. When I was there, there was only one person working the counter and they were the slowest, least knowledgeable person I've ever encountered in any home depot. I ended up leaving without paint, after waiting for over 10 minutes and I didn't even get to put my order in! Another time, I had a long cart filled with sections of trim and molding (some of which we had cut to length), but needed other supplies in the store. I left the cart for 5 minutes, and all my trim pieces and the cart had been put away. I was extremely angry, since I couldn't find anyone to help me, but apparently they had time to put everything back from an unattended cart! Anyway, I love the convenient location, but always dread (and so do my contractors) having to go there for supplies.

Well stocked with items I needed, associates are helpful, clean store.

The store was clean. We found and purchased everything we needed for our home project.

the products I was looking for were together I didn't have to look in different shelves to compare

Store never is out of stock on merchandise. Very clean

Who ever hired Josh should get a raise. He has the best disposition and positive attitude that makes you enjoy your life everyday. He is a great asset to your store. I always make it a point to find him and say Hi to Mr. Awesome (Josh)

This was my first visit to this store and I was turned around when I entered the store. Every other Home Depot store that I have visited has the same store layout. This store does not follow the standard pattern that I have come to know throughout visiting many Home Depot stores throughout the east coast of the US. Maybe in time I will adjust but the layout seems very confusing especially when you first enter the store and seeing isles patterned in different directions. My first reaction was, "which way do I go". In summery, I missed the usual long isles for easy shopping.

Super nice and helpful folks! I enjoyed my experience.

The store is always fully stocked whenever I need to purchase for a project.

The store is very conveniently located, is kept clean and orderly with most associates knowledgeable about products and their locations. Pro desk associated and customer service reps go out of their way to help customers. professional staff and managers make sure that yiu walk away satisfied with your shopping experience.

good visit. purchased what I needed. installation of items completed early afternoon.

Very helpful associates and can find everything with ease and decent prices :)

It seems the people staffiung the floor are less knowledgable about the products in their departments than my previous visits...have seen this the last half year or more. Also, checking out has been either a wait, or problems the last few times I have shopped there. Never had those problems so much beofre in the years I have patronized this store

The store was clean,and there was a vast amount of products. I was in the outside garden section and at that time the cashier was a little grumpy. For a customer service store I believe they should be friendly.

I ran into a big problem during my plumbing DIY project. I went to Home Depot looking for a solution. Before I could look for help, it came to me. The gentleman approached me, offered me help, we put our heads together and came up with a solution that worked perfectly!!! A great experience all around. I only wish I had gotten his name so that he could have been recognized. Next time for sure. I highly recommend this store!

Overall store experience was good. Associate was extremely helpful in recommending product i was looking for. Store was extremely organized and very clean compared to others I have shopped in.

Well stock, organized store. Very helpful associates, best Home Depot around.

I love this location. It has such a great selection in the garden center. I've shopped and found some amazing deals in the middle of the season. Everyone is very helpful/knowledgable.

Great garden store; Nice plants; Plenty of mulch; great prices.

Store needs more associates to help older people to assist with their heavy purchases in the garden department. This is not the first time this has happened. Overtime this month that I visited the store for landscape block there was no one around to help me .

My only home improvement store. Always friendly workers and has what I need.

I have been working with a designer at the Glen Mills Home Depot store on our kitchen remodel. He provided a beautiful new layout, incorporating all of our wish list items. Our kitchen planner is knowledgeable, creative and a true pleasure to work with. My Martha Stewart cabinets have been delivered earlier than expected and are simply gorgeous. My husband and I are doing the installation ourselves, so I cannot comment on store installation. We just ordered our Viatera quartz countertops which Home Depot will be installing.

I was amazed at how quickly I was offered help. Steve assisted me with everything I needed and was positively delightful. When we were all finished someone was ready right away to help me load my car. I wish I had gotten his name but he was also friendly and delightful.

Great store with extremely helpful employees. Got everything that I went shopping for.

The store was clean and organized, various employees asked to help me

Helpful staff; Clean store, easy to check out; great parking

Great store, I had a wonderful experience shopping with the assistance of Ray in the lawn and garden center. He was helpful and offered assistance to me while selecting potted flowers and potting soil. Ray helped load my car after shopping, and I would recommend this store to anyone.

Home Depot in Glen Mills has done an excellent job in hiring the right people to staff the store. They are knowledgeable, friendly, very visible. You can't walk through the store w/o being asked if you need help. The cashier Kenneth was great in simply making it a nice transaction with the right amount of small talk and attention.