#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(330)916-9404

Rental Center

(330)916-9400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

325 Howe Ave

Cuyahoga Falls, OH 44221

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 481 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (481)
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Showing 1-30 of 481 reviews
Tool Rental
Tool rental associate Sandi a very unfriendly rude to talk to person.
by
  • Pro
  • Recommended
excellent help with choosing paint
Associate did a great job helping me select paint.
by
  • DIY
  • Recommended
Lawn and garden
Alexandria was very nice and helpful in finding the correct plant.
by
  • DIY
  • Recommended
Great Store...Great People...Great Experience
Melissa went out of her to help me locate more tile at other stores. Thank you!
by
    • Recommended
    Lawn and Garden area
    Went in to buy black mulch. Display of plants by perennial/annual and sizes let me pick a plant on an impulse buy. Great layout.
    by
    • DIY
    • Recommended
    great store experience
    store was very clean, and employees were extremely friendly and helpful
    by
    • Pro
    • Recommended
    Grills
    I came in about 90% sure of what I was after. I found an employee to chat with briefly about the differences between a couple grills. The gentleman was very kind and helpful. He was able to lead me to the person who could get me set up with a Free Assembly. Process was painless.
    by
    • DIY
    • Recommended
    satisfaction
    Have always found the staff to be extremely helpful, making shopping an enjoyable experience.
    by
    • DIY
    • Recommended
    Found what I needed, no surprises.(a good thing)
    This transaction is boring, sorry. I bought sand, duct tape and a light bulb for the fridge. The sand and the bulbs are on opposite sides of the store. (I was directed to the bulbs by an associate in a wheel chair, which I think is a good thing) Please change the location of these things for the next time I need bulbs and construction material, lol. Thank you.
    by
    • DIY
    • Recommended
    Friendly staff and great product variety
    The staff is upbeat and friendly. I find a lot of products made in the USA (which is very important to me).
    by
    • DIY
    • Recommended
    Superb Customer Service
    I always enjoy shopping in this particular store. The associates are always greeting customers and offer assistance. Always a pleasure to shop here!!!! Information from associates is always relevant and helpful. We learn something new each time we shop here.
    by
      • Recommended
      Great Staff!!
      We love this store! The associates are very helpful and know what they are talking about. Their suggestions have saved us a lot of money!
      by
      • DIY
      • Recommended
      I had a great experiance and the sales associate tghat checked me out was really nice and had great attitude!!
      The store has tons of really great products and everything i needed was readily available!!!! Prices were great also!!
      by
        • Recommended
        Great associate customer service
        Store was cluttered and some miles blocked by scaffolds and ladders. Store was well organized asles need to be marked well on front and back, but The eight helpful friendly associates I had to talk to all knew where the specific items I was looking for, so I was able to find them just took a lot longer.
        by
          • Recommended
          Quick and easy
          Maybe because I live in an old house, I seem to always find myself at Home Depot. Luckily they know what I need, even if I don't!
          by
          • DIY
          • Recommended
          Excellent Store!
          The store is very big and has a wide selection but if your needing to find some assistance you really need to search for someone to help you. We had a hard time looking for the product we needed, eventually found it, but would have liked some assistance. The store is great, better than Lowes, and I would always recommend Home Depot to anyone
          by
          • DIY
          • Recommended
          Great service!
          Love to shop here! Always plenty of help available. Always plenty of products to choose from, and never any long lines!
          by
          • DIY
          Love This Store
          If you are in need of doors or windows you will get the best service with Super Dave
          by
          • DIY
          • Recommended
          Awsome Store! Associates Very Helpful
          Awsome Store! I usually find evereything I need and the staff is very helpful, and courteous.
          by
          • Pro
          • Recommended
          Associates in appliances great
          Purchased A major appliance at this store in late February this year. Having problems with this appliance that I could not get resolved through manufacture customer service. I contacted the sales associates at this store, Consie Downs, Frank, Julie, they took up the issue and with the help of supervisor Sue Drop they resolved the problem. In todays world where customer service seems to be lacking it is very satisfying to find people such as these that are willing to help. I have enjoyed shopped at this store since it opened and now have even more reason to continue shopping here.
          by
          • DIY
          • Recommended
          A satisfied customer
          I am a disable Marine Corp vet. I can't carry much nor can I get around very well. It was so nice to receive the help with directions and the assistance in carrying my purchases.Those employee's that I dealt with were very kind and considerate. I would or will return without hesitation to this store. Thank you William Grandon
          by
            • Recommended
            great store lots of people willing to help
            store was well staffed clean easy to find things helpful employees
            by
            • DIY
            • Recommended
            nice store experience
            ordering a new front door was easy the associate was very helpful and the follow up was great. I always shop at Home Depot friendly associates and I like it very much
            by
            • Pro
            • Recommended
            since the store opened
            I have been shopping at the cuyahoga falls store since the opening. Have always found associates ready and willing to help when needed. Have seldom had a problem finding what I need for home projects.
            by
            • DIY
            • Recommended
            Great store experience!
            The lawn & garden center had so much to choose from, and great low prices! I was happy with the service I got at the register. Overall, I had a great experience at The Home Depot! Thank you!
            by
              • Recommended
              No Headache Shopping!
              This location makes shopping for home repair easy. They are friendly, knowledgeable and take the stress out of shopping.
              by
              • DIY
              • Recommended
              very friendly and products are easy to find and priced
              store is always clean and products are easy to find
              by
              • DIY
              • Recommended
              Recent visit
              This store is always ready to help with my home projects. This applies to all of the staff. The cashiers are very friendly and helpful as well. The only negative I have is for some of the return staff friendliness.
              by
              • DIY
              • Recommended
              Nothing all that good or bad here - usual store
              As usual, the parking lot was full of carts, some blocking the handicap parking spaces. There are too few handicapped spaces for you to allow 2 of them to be blocked by carts. It's bad enough the customers are too lazy to bring the cart to a collection point. (I always do that, and I am handicapped.) I was in the store for 45 minutes and when I went out the same carts were in those spaces, and in fact more had been added. You need to stay on top of that not only for parking but to make sure the shoppers have carts. 4 aisles were closed due to restocking, and no associate can know what I am looking for to walk to the closed off area to find it for me. Do this stuff at 6am when the store is not busy, not 2pm when there is a large amount of traffic. I'd just as well go to Lowe's but this is close to my house. It doesn't matter to me where I buy hardware type items.
              by
              • DIY
              • Recommended
              Great experience purchasing a riding lawn mower
              I received great help with researching attachments for the riding lawn mower and friendly check out experience.
              by
              • DIY
              • Recommended
              Showing 1-30 of 481 reviews

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