#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Tool & Truck Rental

(770)279-4354

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3755 Shackleford Rd

Duluth, GA 30096

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 424 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
CONFLICTING COVID-19 PRACTICES !! Great service and product selection, HOWEVER . . . in the era o...
CONFLICTING COVID-19 PRACTICES !! Great service and product selection, HOWEVER . . . in the era of a Covid-19 EPIDEMIC, all of your efforts to reduce the chances of the virus spreading in your stores are NEGATED by customers having to pickup a scanning gun (that A THOUSAND OTHERS HANDS HAVE HANDLED) in order to scan EVERY SINGLE ITEM that they purchase, no matter how small!!! Your checkout stations should have fixed, TOUCHLESS countertop scanners, with “hand” scanners on STANDBY for large items.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Extremely satisfied with this store location and the service I received. Will be going back for f...
Extremely satisfied with this store location and the service I received. Will be going back for future visits and shopping.
by
  • Verified Purchase
  • Recommended
They haven't restocked any garden soils for the last 4 weeks. We have been going in to check if t...
They haven't restocked any garden soils for the last 4 weeks. We have been going in to check if they have restocked but they never do
by
  • Verified Purchase
Ian, one of the store managers, is the BEST of the BEST! If you want professional, courteous and ...
Ian, one of the store managers, is the BEST of the BEST! If you want professional, courteous and exceptional service, this is where to go and who to see! I drive all the way from Buford to shop this store because of Ian and his team, instead of going to the Dacula store less than 5 minutes from my home. That’s how WONDERFUL Ian and his team are!
by
  • Verified Purchase
  • Recommended
Best customer service I have received from any Home Depot. I worked with 4 different people and t...
Best customer service I have received from any Home Depot. I worked with 4 different people and they all offered excellent service. They were friendly and worked with me for quite a while to come up with a solution that I had not even considered. This service is how you build customer loyalty, as I am now.
by
  • Verified Purchase
  • Recommended
The customer service is terrible.
The customer service is terrible.
by
  • Verified Purchase
Great customer Service from Assistant Manager Raul and Diana Segura
Great customer Service from Assistant Manager Raul and Diana Segura
by
  • Verified Purchase
  • Recommended
Great experience - went in for concrete mixer/ gate latch/ herbicide/ sprayer/ area rug padding a...
Great experience - went in for concrete mixer/ gate latch/ herbicide/ sprayer/ area rug padding and came out with all but the area rug padding, which was available online. Indira was my Cashier and helped me look for the area rug padding - insightful, and recommended a product I did not even come in for that fit my needs better than what I was looking for. Most associates were very friendly and helpful - store was BUSY though so it took a minute to find someone to assist.
by
  • Verified Purchase
  • Recommended
I went to shop for painting supplies and paint, and I had a very good experience. The guy who mi...
I went to shop for painting supplies and paint, and I had a very good experience. The guy who mixed the paint was courteous and efficient. He also told me where to find the supplies I needed. He was very helpful. At checkout,the guy working there was super. I had a Home Depot gift card, and he showed me how to use it and made my checkout easy.
by
  • Verified Purchase
  • Recommended
As a Georgian Handyman. I just wanted to share my experienced about this Home Depot . Great Servi...
As a Georgian Handyman. I just wanted to share my experienced about this Home Depot . Great Service from Cashier and Specialist order. I could not recall all of the friendly -Knowledgeable Staffs Like Mrs. Indira .... The Store is very convenience location and hour operation. My favorite Store. Thank you yours all.
by
  • Verified Purchase
  • Recommended
Joseph you are an asset!! Great customer service!
Joseph you are an asset!! Great customer service!
by
  • Verified Purchase
  • Recommended
This is the best and only Home Depot store in Duluth. I highly advised going here for your home n...
This is the best and only Home Depot store in Duluth. I highly advised going here for your home needs. Carol did a wonderful job helping me out. There are several employees who also do a great job.
by
  • Verified Purchase
  • Recommended
I know this is the oldest Home Depot store around...and it is still as great as any other. I simp...
I know this is the oldest Home Depot store around...and it is still as great as any other. I simply do not live in this part of the neighborhood which is why I may not come here on a regular basis, but when in town, I won't hesitate. James is the one who helped me in hardware, so he gets 5 stars! He along with others were very friendly and helpful, and the store was clean and nice.
by
  • Verified Purchase
  • Recommended
Franklin was doing something else but with my request he stopped what he was doing (He was labeli...
Franklin was doing something else but with my request he stopped what he was doing (He was labeling clearance items one by one) and listened to my request attentively and took care of the problem. He was very knowledgeable about product and he was very courteous. He escorted me to a cashier and made sure I was taken care of until the last moment. Please keep him in the payroll and give him some raise!!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very friendly and easy to shop. Went in and out, just like I wanted.
Very friendly and easy to shop. Went in and out, just like I wanted.
by
  • Verified Purchase
  • Recommended
Sharlene is the best!
Sharlene is the best!
by
  • Verified Purchase
  • Recommended
Bashar is the best employee there
Bashar is the best employee there
by
  • Verified Purchase
  • Recommended
GREAT STORE, PRO DESK IS REALLY GOOD COMPARE TO OTHER STORES NEAR BY
GREAT STORE, PRO DESK IS REALLY GOOD COMPARE TO OTHER STORES NEAR BY
by
  • Verified Purchase
  • Recommended
Gwendolyn is the best. Excellent customer service skills
Gwendolyn is the best. Excellent customer service skills
by
  • Verified Purchase
  • Recommended
Great customer service, Indira was very helpful!
Great customer service, Indira was very helpful!
by
  • Verified Purchase
  • Recommended
Great customer service yesterday from Shamar. Keep up the good job sir. Patient, kind knowlegeabl...
Great customer service yesterday from Shamar. Keep up the good job sir. Patient, kind knowlegeable help is hard to find sometimes. I appreciate it. Store was clean. Found what I needed
by
  • Verified Purchase
  • Recommended
MY CASHIER IS BASHAR.
MY CASHIER IS BASHAR.
by
  • Verified Purchase
  • Recommended
Good store friendly Associates, especially Mr. Bashar.
Good store friendly Associates, especially Mr. Bashar.
by
  • Verified Purchase
  • Recommended
I was satisfied enough here.
I was satisfied enough here.
by
  • Verified Purchase
  • Recommended
appliance specialist,Mitchell Marbut is so kind.
appliance specialist,Mitchell Marbut is so kind.
by
  • Verified Purchase
  • Recommended
EXACTLY WHAT A HOME DEPOT STORE SHOULD BE. TAKE NOTES AND SHARE WITH THE OTHER STORES.
EXACTLY WHAT A HOME DEPOT STORE SHOULD BE. TAKE NOTES AND SHARE WITH THE OTHER STORES.
by
  • Verified Purchase
  • Recommended
Adnan was a very helpful and efficient employee. He was very straight forward and very kind man. ...
Adnan was a very helpful and efficient employee. He was very straight forward and very kind man. Overall he's a great employee.
by
  • Verified Purchase
  • Recommended
Just so nice it feels weird having great customer service like that. Thank you Edith for your gre...
Just so nice it feels weird having great customer service like that. Thank you Edith for your great service
by
  • Verified Purchase
  • Recommended
My wife and I shop at this Hone Depot because it is neat, clean and have great customer service. ...
My wife and I shop at this Hone Depot because it is neat, clean and have great customer service. Today is an example of it where Milan, Dept. Head, helped my wife with her concrete and mulch purchase loading when I was not in her company. Super impressed by Milan great customer service with a smile. Keep up the good work HD @ Shackleford location.
by
  • Verified Purchase
  • Recommended
Antali is an amazing cashier and CS person -
Antali is an amazing cashier and CS person -
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 424 reviews

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