Reviews for E Spokane #4714

The store doesn't stock the power cord to connect a new Bosch dishwasher. One has to order it and wait several days for delivery. It is ridiculous that Bosch doesn't include the proper cord to hook up their appliance but it's even more ridiculous that the salesman didn't inform us that a cord would have to be ordered. I'm disappointed in both Bosch and this HD store.

Employees did everything in their power to reduce risk of coronavirus while making shopping as streamlined and pleasant as possible under the circumstances. Service was excellent and stock was full. The store protected both customers and staff.

This store is ALWAYS clean. Sometimes the type of item I'm looking for is located in multiple places. This is frustrating because I think I've found the item when I find it first and it looks like there's only one choice. Then as I wander around the store looking for other things, I find this same type of item in another area but it's a different kind of the same type of item. So I have learned to ask at least 3 or 4 employees where to find some types of items and they all know multiple places where the items can be found, and their locations are not all the same! The employees who are technically proficient in specific departments are super helpful. But there aren't enough of them. The other employees rely too heavily on them. Staff are always helpful.

Great store, great employees

Friendly and knowledgeable staff and easily accessible location. Very well organized store.

Awesome store and great help from the employees!

Clean place!!! Friendly people

The Pro Desk staff is so helpful and the assistance I get with loading my overside loads in my truck is so helpful for me to get in and out of that store fast.

We love coming here for our projects. Each time we have come, someone is Always around to answer our questions about products or assist us in finding something..Great Employees, Trained Right!!!

Friendly cashiers. Usual helpful stuff. But overall have a good experience

The staff were friendly and helpful! The store was clean and organized well!

Helpful employees.

Knowledgeable and friendly staff. Can always find something I need!

Employees always helpful, 9.5 out 10 times we always find what we need. No reason to go from store to store to check prices, great prices and sales.

Always extremely helpful and friendly staff.

Best store in Spokane!

The employees are very helpful

The customer service manager, Michael, was very helpful. He understood my frustration, the limitations of store policy, and confirmed that he could offer me a discount on an in-store product that would allow me to have the parts I needed on a discontinued product. This was especially appreciated, since I had only purchased this product 9 days earlier, so to NOT have been able to get the parts needed would have caused additional expense and repairs in removing the product which had already been installed in my home.

I am in middle of having some contractor work done but so far, I regret coming to this store.

Michael, Department Supervisor, professional, knowledgeable, attentive and as a side note happy and funny! Best Home Depot employee I’ve ever met and I have shopped Home Depot for years!

Staff is friendly and helpful.

My shopping experience was a hit.

The best service I have had in years took place on 12/31/19! I will begin my new year's projects shopping exclusively at this Home Depot. Could not have asked for any better assistance and customer service.

I ordered a washer-dryer combo along with all of the attachments, installation, and removal of my older appliance. Along with the protection plan, this was a $1472 order. When I got home I called the store with a concern that the unit should be vented to the left. A customer service specialist assured me that the unit could be vented left or right by removing one of the knockouts on the side of the dryer, When the unit was delivered today, the knockout had not been removed and the men who were to do the installation said they were not allowed to punch out the knockout and possibly damage the unit. They left the machine without completing the installation. It took me 3 hours to chip away at the knockouts with a hammer and screwdriver. I should get the combo installed tomorrow.

Great selection and awesome staff!

The store was clean and the store employees are very helpful.

Friendly staff, willing to help with your needs.

THE STORE IS ALWAYS CLEAN AND THE COSTUMER SERVICE IS ALWAYS FRIENDLY

Great Store, Great Staff!!!

So many happy employees going above and beyond to help me on Black Friday!