#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(650)330-3404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1781 E Bayshore Rd

East Palo Alto, CA 94303

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 245 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (245)
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Showing 1-30 of 245 reviews
The East Palo Alto Store seems to have a greater variety of nursery items and specialty things li...
The East Palo Alto Store seems to have a greater variety of nursery items and specialty things like Barn Door Hardware.
by
  • Verified Purchase
  • Recommended
I came for materials and keep coming because of the pro service
I could easily go to 5 stores much easier than the traffic to get here in the am but The Pro Desk Guys like Alex and David make the extra time way worth it..and Robin in Electrical is far over qualified for what he does and can help you with any electrical code or installation questiin
by
    • Recommended
    The East Palo Alto Home Depot is my "go to" store for most of my home improvement and household n...
    The East Palo Alto Home Depot is my "go to" store for most of my home improvement and household needs. Everyone there is very pleasant and helpful.
    by
    • Verified Purchase
    • Recommended
    Usually not crowded and one can find almost everything in stock.
    Usually not crowded and one can find almost everything in stock.
    by
    • Verified Purchase
    • Recommended
    Jimmy P. always makes my shopping experience a PLUS when I visit the E. Palo Alto store. He is t...
    Jimmy P. always makes my shopping experience a PLUS when I visit the E. Palo Alto store. He is the epitome of what EXCELLENT CUSTOMER SERVICE is. Thank you Jimmy!! Overall, the store almost always has what I am looking for in stock. I would give 5 stars but we all know there is always room for growth and improvement in everything even Home Depot.
    by
    • Verified Purchase
    • Recommended
    I have been shopping at this Home Depot for the past 6 months. From New entry doors, to remodeli...
    I have been shopping at this Home Depot for the past 6 months. From New entry doors, to remodeling supplies, outdoor lights, ceiling fans, fireplace heaters, sliding glass doors, paint, closet doors and flooring the staff has been consistently great. The customer service and pro desk have aided in the selection of materials and introduced me to Pro referrals and Pro rewards. Joy is a real joy to work with and unlike other Home Depots in some areas they still honor the military discount .
    by
    • Verified Purchase
    • Recommended
    Has everything you need, everyone was helpful but one gentleman was exceptional and proactive to ...
    Has everything you need, everyone was helpful but one gentleman was exceptional and proactive to help us.
    by
    • Verified Purchase
    • Recommended
    I always get excellent service at the Home Depot in East Palo Alto
    I always get excellent service at the Home Depot in East Palo Alto
    by
    • Verified Purchase
    • Recommended
    The East Palo Alto store is a very special Home Depot. I recognize sales people from years ago. I...
    The East Palo Alto store is a very special Home Depot. I recognize sales people from years ago. It's fun to see the same folks every time I visit. I've had excellent help year after year.
    by
    • Verified Purchase
    • Recommended
    associates is very friendly
    associates is very friendly
    by
    • Verified Purchase
    • Recommended
    The employees are friendly and helpful!
    The employees are friendly and helpful!
    by
    • Verified Purchase
    • Recommended
    Go to a different Home Depot. This store is takes forever to shop at. The San Carlos store isn't...
    Go to a different Home Depot. This store is takes forever to shop at. The San Carlos store isn't much farther!
    by
    • Verified Purchase
    Great store. The problem is with Home Depot. I tried to use a $20 off coupon that was sent to my ...
    Great store. The problem is with Home Depot. I tried to use a $20 off coupon that was sent to my phone and neither the department employee nor the customer service staff could get it to work.
    by
    • Verified Purchase
    • Recommended
    Myron in Electrical is a super knowledgeable down to earth guy - Recommend!
    Myron in Electrical is a super knowledgeable down to earth guy - Recommend!
    by
    • Verified Purchase
    • Recommended
    Nice & clean
    Perfect store where u can find all u need. Lots of information
    by
      • Recommended
      great and friendly associates
      great and friendly associates
      by
      • Verified Purchase
      • Recommended
      In my opinion, the E. Palo Alto store has had considerable positive influence on the improvement ...
      In my opinion, the E. Palo Alto store has had considerable positive influence on the improvement of that community. Worthwhile meaningful work has improved the attitude of employees. I have witnessed this first hand over the several years I have shopped there.
      by
      • Verified Purchase
      • Recommended
      It was a great experience for me to easily find the exact bulb that I wanted. The assistant at th...
      It was a great experience for me to easily find the exact bulb that I wanted. The assistant at the bulb area was very informative thus helpful.
      by
      • Verified Purchase
      • Recommended
      Hard to get anyone to help. I have gotten better customer service at other Home Depots, such as t...
      Hard to get anyone to help. I have gotten better customer service at other Home Depots, such as the San Carlos store. Don't go to this store unless you must.
      by
      • Verified Purchase
      GREAT LOCATION AND RIGHT OFF THE 101 FREEWAY
      HAD A GREAT EXPERIENCE TODAY HAVING TO PICK UP A GALLON OF PAINT ALONG WITH PURCHASING A CHRISTMAS SNOW GLOBE FOR MY CHILD. THE PAINT DEPARTMENT EMPLOYEE HELPED ME WITH SELECTING THE TYPE OF PAINT AND RECOMMENDED A CERTAIN STAIN FOR MY PROJECT. GREAT CUSTOMER SERVICE AND THE EASE OF THE CASHIER FAST CHECKOUT. GREAT LOCATION NEAR THE 101 FREEWAY AND NEAR BY SHOPPING STORES.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Very satisfied
      If you are looking to remodel your kitchen , ask for Mak..very knowledgable and paticient !!! extremely satisfied!!
      by
      • Verified Purchase
      • Recommended
      Grateful to the store employee who warned me
      I had left my purse on my cart and walked away from it. With good humor and kindness a store employee reminded me I was in East Palo Alto and I should never be more than 10 ft from my purse - I usually keep it on me - but I was looking for products and forgot. I appreciate his help.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Have what you need
      Store associates are very friendly and helpful. Good selections of merchandise.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Fantastic Kitchen Designer
      I am doing a large remodel that includes a small unit and a main house. I went to Home Depot to compare with other cabinet makers for the small unit's kitchen. I ended up doing all kitchens and bathrooms. I enjoyed the experience, willingness to help, and attention to details of Mak, the kitchen designer. His ideas were very useful, and practical. A good combination of beauty and functionality that I did not find in other kitchen designers.
      by
      • Verified Purchase
      • Recommended
      Dennis is the guy to ask!
      Great service at this store in both the plumbing department, and especially the grill section. Dennis was very knowledgable, patient and courteous as we asked some pretty involved question. I also really appreciated the way he worked with the other employees involved in getting everything I needed to have a great Labor Day grilling party. Thanks Dennis!
      by
      • Pro
      • Verified Purchase
      • Recommended
      Extraordinary Customer Service!
      The Associate, a guy named Ray, was extraordinarily helpful! It was obvious that he had a great understanding of the meaning of service.
      by
      • Verified Purchase
      • Recommended
      PLENTY OF PARKING AND GREAT LOCATION!!!!
      THE HOME DEPOT STAFF ARE VERY HELPFUL WHEN YOUR IN NEED OF LOCATING A PRODUCT. IN MY EXPERIENCE I NEEDED HELP LOCATING A METRIC SIZE BOLT, NUT AND WASHERS. THE EMPLOYEE DIRECT ME TO EXACT SLOT FOR WHAT I NEEDED. PLENTY OF PARKING BY THE NURSERY, STORE ENTRANCE AND EXITS.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great store experience
      Well stocked, nice and clean. Attendant was very helpful.
      by
      • Verified Purchase
      • Recommended
      CAN SHOP FOR HOURS AT THIS LOCATION
      EVERY TIME I SHOP AT HOME DEPOT PARKING IS AVAILABLE. I LIKE THE CONVENIENCE OF THE LOCATION OF THE HOME DEPOT STORE. THE OVERALL STAFF ARE HELPFUL WITH YOUR NEEDS. I'VE SHOPPED HERE FOR MORE 5 YEARS NOW. NOT HAD A BAD EXPERIENCE AT ALL
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great experience ordering windows
      Great service for a very complex order to order windows
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 245 reviews

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