Reviews for El Paso (Eastlake) #428

i notice almost every time you have little staff to help in some parts of the store

Worst customer service, going back to Rojas home depot where they actually help you and they are not soo lazy. It tooked them 30 mins to get a person that can make cuts on a plywood. Had to ask about 5 times to different employees until the person came and he came with attitude. Awful service

Need a lot of customer services they see people buying staff and they pass by them and ignore a customer or go around no friendly persons

I always find what I need in this store

Super fast, had my order ready immediately.

Josh and Jonathan were great help assisting me load and providing world class customer service. The staff at this location is phenomenal!!!

The staff was super helpful and extremely friendly

Red at the pro desk was super helpful and went above and beyond

This store was awesome when it first opened. Everyone greeted you with an actual smile. Now it's like everywhere else. Most have a face that they would rather be somewhere else. Sad.

JAIME WAS REALLY GOOD AND MADE US BUY A WONDERFUL PRODUCT

THE SERVICE WAS GREAT AND CLEANLINESS OF THE STORE WAS GOOD TO FIND ITEMS.

Great shopping experience, 100% recommend to shop in this Home Depot !

Pablo doesn’t hesitate to explain the difference in light fixtures, great job!

We were helped by Yessy, the best experience we’ve ever had at any Home Depot Location. Definitely a leader

Jaden was a very attentive worker and very friendly.

Always satisfied when I leave there. Great service!

Christina and Nester were absolutely amazing, great customer service. All other employees also made sure we did not have any questions and were really knowledgeable about the products.

Nice place to buy and clean

Self-checkout is a must.

I hated shopping at Home Depot due to the las cruces and Mesa street store. I ended up driving over 40 mins to the Eastlake store and they have the best employees and cleanest store

Everyone at this store was super helpful and friendly!! Ty to Delicia and Cindy at customer service!!!

Went to the store and was greated by every employee there. Employees were eager to help you in every department, very clean, organized, and in line

Great product Great costumer service

I bought this saw at my HomeDepot it works great. The staff at EastLake HomeDepot were very professional and knowledgeable . They gave a tip and it worked

I know the store just opened but the customer service is awesome, always feeling welcomed when I walk in and leave. I can find items easily and I just love walking around in the store it’s great, I love it.

Went in this morning, 2/5/24, for some air conditioning supplies. I had many questions and Adriana (manager of returns), Jorge (from plumbing), and Jess (unsure of exact position) helped me out and answered all my questions. When they were unsure of an answer they were kind enough to seek the correct answer. I am very impressed with the customer service they displayed and as a new home owner I will definitely be back to shop at this specific Home Depot because of them. Thank you Adriana, Jorge, and Jess!! Excellent work!!

I was confused in some of my material and everyone took the time to show me and explain even recommended some tool that I was missing

Love my paint and washer and dryer

The employees at the Eastlake store were extremely courteous and helpful. The store itself was extraordinarily clean, well organized and fully stocked. A very satisfying and rewarding shopping experience.