#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)280-3402

Tool & Truck Rental

(281)280-3408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

18251 Gulf Freeway

Webster, TX 77598

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 597 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (597)
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Showing 1-30 of 597 reviews
DELIVERY
They left the 10 bags of soil at the edge if the yard almost on the side walk . Was plenty only one car was in the drive way I'm glad is only soil that one will stole. Thanks home depot you nailed again.
by
    Friendly service
    I purchased a clearance item, last one with an open box. I was reminded to make sure the parts were all there
    by
      • Recommended
      A great store with helpful employess!
      I purchased mini blinds. They were easy to install and perfect fit. I love the way they rise and lower with no string to pull. I was baffled trying to decide which brand would fit my needs, but thanks to Tina Thomas at the Webster Texas location, I left happy and have not regretted the purchase. She was very knowledgeable, patient and professional. She answered all my questions and offered advice, with an explanation and went over the pros & conns of several brands to help me narrow down my choice, I was super happy with my purchase, and with the help from Ms. Thomas I plan to replace more in the next few weeks.
      by
        • Recommended
        Great Customer Service
        Jayleen is the best at kitchen design & customer service!
        by
          Bad customer service.
          Love the location because it’s by my house as well as they are always in stock. We were looking for a simple alarm system for the house, as well as some plumbing items. The associate could not locate it, and we went up and down the isles until we found it on our own aisle one. When we were finished shopping, we went to check out and they only had one line for all the self-service and two associates, directing customers. Once we were next in line, they directed us to stand behind a couple that ended up having an issue. The five people behind us got quick and we had to stand and wait for 15 minutes instead of directing us to a new line we got stuck standing there was a waste of our time, there was a shift change and finally the girl acknowledged us as she was leaving apologizing for the delay that should’ve happened much earlier
          by
            Julie was only employee who asked me if I'd be using Pro Xtra BEFORE totaling my purchase
            Julie actually asked me if I'd be using Pro Xtra before totaling my purchase which saves time instead of not asking and we have to go backwards for me to take advantage of earning points.
            by
              • Recommended
              Thank you
              Good job out the door, Natalie. Helped my casual visit run smooth
              by
                WHERE ARE THE WORKERS
                ALL OF THE BIG BOX HAREWARE STORE ARE THE SAME. A LOT OF STUFF BUT NO PERSONAL ATTENTION
                by
                  Great experience
                  Tina and Matthew were great!! Very helpful and sweet!!
                  by
                    • Recommended
                    Great deals
                    So much improvement in this location. Prices are very reasonable. Especially memorial Day and fathers days. Employees were very helpful.
                    by
                      • Recommended
                      Great Products,Awesome Team!
                      Stoped by webster HD to buy a water heater today,I was treated like a family by Ms Monique at Customer Service desk,and Mr isaac in recieving department-they were both so kind to assist me with my order.So grateful.
                      by
                        • Recommended
                        Home Depot Webster Emploee's are great
                        The employee's at the Webster TX store are always helpful :)
                        by
                          • Recommended
                          Makita
                          Like the Makita accessories that are there.
                          by
                            • Recommended
                            No customer service
                            I wandered around the store for about an hour but was not once greeted or approached by an employee to offer assistance. This was my first time in this location. The only interaction was after I checked myself out. I was asked to complete a survey online for a sweepstakes entry.
                            by
                              Great employees all over the store
                              I visited the Webster Home Depot recently and I was thoroughly impressed with the positive demeanor and good work by the employees. Specifically, Stacy and Victoria wer working hard to positively optimize the customer experience at this store. This location is obviously managed very well.
                              by
                                • Recommended
                                Always have good tools there.
                                Enjoy walking around looking at items.
                                by
                                  • Recommended
                                  Great employees
                                  Randall was very helpful and efficient
                                  by
                                    • Recommended
                                    Purchased fence material
                                    Great store! the people I interfaced with with excellent! - they were friendly and professional.
                                    by
                                      • Recommended
                                      I went to the Home Depot on El Dorado & I45 and thir Elyse’s wee very helpful and knew their products that I needed help with.
                                      I will continue shopping with this location!
                                      by
                                        • Recommended
                                        Lady who helped me in the tool department
                                        I forget her name. Lehing maybe. She was a very friendly person. Easy to talk to. I enjoy her help.
                                        by
                                          • Recommended
                                          VERY FRIENDLE, HELPFUL AND COURTEOUS WORKERS.
                                          BE FOREWARNED AND BE READY TO BE GREETED WITH KINDNESS AND HELPFULNESS BY THE WORKERS THERE, EVEN WHEN YOU DON'T ASK FOR IT. THEY ARE ALWAYS READY TO ANSWER YOUR QUESTIONS FOR A PARTICULAR AREA IN THIS BIG STORE. TODAY I SAVED OVER 30% ON MY PURCHASES AND EVEN THE SIGNS HELPED ME ON THAT SAVING WHICH I CONFIRMED WITH THE HELPFUL WORKERS THERE. KEEP IT UP AND GOD BLESS AMERICA AND GOD BLESS HOME DEPOT.
                                          by
                                            • Recommended
                                            Always clean and easy to find items
                                            Kristian was friendly and speedy @ check out
                                            by
                                              • Recommended
                                              Great Selection and Exceptional Customer Service
                                              I bought garden bedding stones and pebble stones for my flower bed. They look beautiful! And also a worker named Jimmy helped me from start to finish!
                                              by
                                                • Recommended
                                                Amazing customer service!
                                                Victoria T . was so helpful! She answered all of my questions and truly made my shopping experience better!
                                                by
                                                  • Recommended
                                                  Awesome Customer Service
                                                  Manager, Ricky, was extremely helpful and willing to assist in making sure we left the store with the product we were interested in. He was very friendly, attentive and extremely helpful. The cashier, Adrianna, was also very pleasant and help us check out in a timely fashion. Would definitely shop at this store again.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Bought some things for household cleaning and improvements
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      Customer service was tremendously helpful and fast.
                                                      by
                                                        • Recommended
                                                        Found what I needed
                                                        Open during freeze weather
                                                        by
                                                          • Recommended
                                                          Great Employee
                                                          Rose Steele was very helpful and a pleasure to work with.
                                                          by
                                                            I like shopping at Home Depot.
                                                            I like shopping at the Home Depot in my neighborhood and all the other Home Depots in the Houston Area or the Texas Area as well. All the stores are very consistent with their products. I always know what to expect at any Home Depot I shop at. Home Depot is always my first choice for home improvement products. And I can find what I want on line before I go to the store or I can just have it delivered.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 597 reviews

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