#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)932-4402

Rental Center

(248)932-4408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

32525 Northwestern Hwy

Farmington Hills, MI 48334

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 471 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
emp's are friendly and helpful. Store is clean
emp's are friendly and helpful. Store is clean
by
  • Verified Purchase
  • Recommended
Super pleasant staff and well run store.
Super pleasant staff and well run store.
by
  • Verified Purchase
  • Recommended
As I mentioned previously... When I walked into the store the greeter (Rosalind) was not overly f...
As I mentioned previously... When I walked into the store the greeter (Rosalind) was not overly friendly to me. It appeared that she either wasn't thrilled about seeing me or that she wasn't thrilled about being in that specific location of the store. On the other hand, Bill in plumbing not only went out of his way to greet me in the aisle, he also lent me a tape measure so I could make certain that the item I was buying was the exact one I needed.
by
  • Verified Purchase
  • Recommended
This is a smaller store than some of the others, and doesn't carry as many items, but it is in a ...
This is a smaller store than some of the others, and doesn't carry as many items, but it is in a very convenient location.
by
  • Verified Purchase
  • Recommended
Customer Service
The customer service lady name Malechia was assertive, friendly, & helpful. My overrall experience for my Husband & I was terriffic. Everyone that works in this particular store was extremely helpful. The employees had knowlege on their stationed area. I will definitely return to this Home Depot.
by
    • Recommended
    clean store, helpfu people
    clean store, helpfu people
    by
    • Verified Purchase
    • Recommended
    The store was clean and staff were friendly. However, they seem under-staffed. It took me over ...
    The store was clean and staff were friendly. However, they seem under-staffed. It took me over an hour to do a simple order for carpet because I had to wait and there were no other staff who could do the order. Also, their lighting section is very disappointing.
    by
    • Verified Purchase
    • Recommended
    The store looked great! It was clean, fully stocked, and the employees were willing to help me.
    The store looked great! It was clean, fully stocked, and the employees were willing to help me.
    by
    • Verified Purchase
    • Recommended
    The lead associate in the carpeting department provided a positive experience for my husband and ...
    The lead associate in the carpeting department provided a positive experience for my husband and me while we were ordering new carpeting for our entire house two years ago. His recommendations were very informative. In addition, he was patient and kind. We are pleased with the quality and the appearance of our carpeting. It still looks great even after two years of wear. Thank you to The Home Depot, #2773 Farmington Hills!
    by
    • Verified Purchase
    • Recommended
    The Employees Were Very Helpful and Kind , Help was always there! While Checking out at Cashier ...
    The Employees Were Very Helpful and Kind , Help was always there! While Checking out at Cashier , I found That HP was (Hasmukh) was Super Nice , made me feel like Today was gona Be A great day after all , even though I spent $600 ! YIKES
    by
    • Verified Purchase
    • Recommended
    Pretty much has everything you need and even a few things you don't expect. There are a few real...
    Pretty much has everything you need and even a few things you don't expect. There are a few really friendly and helpful greeters right at the door. However, sometimes it can be really difficult to get the attention of a salesperson. Decent prices.
    by
    • Verified Purchase
    • Recommended
    Wow. Never again.
    Sad store. Horrible service personnel. Displeased.
    by
      1 found this review helpful
      What customer service?
      I have been to many Home Depot stores, and this one, hands down, has the absolute WORST representatives and representation.
      by
        1 found this review helpful
        It's so hard to get help from anyone. When I did ask for help he wasn't very happy that I was tak...
        It's so hard to get help from anyone. When I did ask for help he wasn't very happy that I was taking him away from the other employee he was standing around and talking with.
        by
        • Verified Purchase
        Cheryl in the paint department was great! She asked me what I was doing, assisted me with choosin...
        Cheryl in the paint department was great! She asked me what I was doing, assisted me with choosing the correct paint for the job, and then matched it perfectly!
        by
        • Verified Purchase
        • Recommended
        Employees provided excellent advice and help in the lumber department. Provided access to the rig...
        Employees provided excellent advice and help in the lumber department. Provided access to the right type of lumber including access to additional inventory so I could select the best available stock for my project. Fast and friendly checkout. Help with loading my 84 board purchase into my utility trailer.
        by
        • Verified Purchase
        • Recommended
        I came to the Farmington hills store and I had the best visit ever because of Michelle the head c...
        I came to the Farmington hills store and I had the best visit ever because of Michelle the head cashier once again from Dr. Vrtalya Kronic
        by
        • Verified Purchase
        • Recommended
        I like this location!!!!
        I receive great customer service every time I go to this store. When I get treated good I become a loyal customer.
        by
          • Recommended
          Awesome Customer Service
          i had good visit that day at home depot your employee by the name (h.p) he was very nice and helpful.. he took the time to submit my application, he was very patient in getting my information from me.. and i was very happy when H.P told me that my application was approved..
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great Store Experience
          I was able to get a large item (Bi-fold Doors) out of the store with ease, thanks to Torrey (Cashier at Service Desk). I did not have to ask for help as she was eager to assist. I appreciate her concern for me. I will continue to shop at the Farmington Hills Home Depot and tell people to shop there as well.
          by
          • Verified Purchase
          • DIY
          • Recommended
          great store
          I frequent this store often and always find the employees courteous and helpful. I am blessed because it is close to my home.
          by
          • Verified Purchase
          • Recommended
          Great Store To Shop At
          The employees are always friendly and willing to lend a hand. They seem to be truly interested in my problem and go out of their way to help me solve it!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great Store
          We purchased all kitchen appliances from Home Depot in Farmington Hills, manager Kesha was great, she fulfilled all our needs and exceeded our expectation, she is very pleasant, friendly and non pushy, I recommend her to all my friends and family.
          by
            • Recommended
            Great place to shop
            If you have a question or need help someone is there to help in anyway.
            by
            • Verified Purchase
            • DIY
            • Recommended
            loay
            every thing perfect thank you so much home depot .
            by
            • Verified Purchase
            good advice and patient explanations
            I know when I have a problem I can find people who have had experience in various areas to advise me on what to buy and how to use it to help solve my problem.
            by
            • Verified Purchase
            • Recommended
            My Visit
            I know why Victor Johnson is the Dept. Supervisor. He has the IT FACTOR! Thanks for you help Victor.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Pleasant visit
            Great customer Store was clean and stocked Will be back to visit
            by
              • Recommended
              Great helpful staff. Fair prices
              I called to rent a truck, from my first encounter it was a pleasurable experience. The staff member Keyata was extremely helpful and very polite.
              by
              • Verified Purchase
              • DIY
              • Recommended
              AwesomeExperience
              If it wasnt for Janel, we would have had to come back with another debit card because I could not remember the PIN. She saved the day! Thanks Janel!!!
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 471 reviews

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