#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)346-3401

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1266 Omniplex Dr

Cincinnati, OH 45240

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 359 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
My true love
I love Home Depot. I always find exactly what I need and the associates are helpful. Such a great experience that I can't wait to buy carpet, countertops and decking materials!!!!!
by
  • DIY
  • Recommended
Friendly Store
A friendly store with lots of products at affordable prices to choose from. The store was very clean with iles clear and a wide variety items to dive into, so come on in!
by
    • Recommended
    Great store. Knowledgable and helpful associates. I'm going back to shop.
    I was looking for a particular product and the associate noticed and offered to help me Right away. Upon deciding on the item to purchase he even went to get a load cart and helped me put it on. That's what I call great service. Thanks....
    by
    • Pro
    • Recommended
    Fun garden shopping!
    I was out in the garden center and there was a nice variety of Flowers to chose from and the store associates were very Helpful and the cashier was very friendly and helped us get Checked out in a timely manner.
    by
      Excellent Store Experience on June 26, 2015
      Once we gave the store associate the item name and store sku number, she quickly showed us the item, which was exactly what we had viewed on the website. It was a perfect match and the quantity that we needed was in stock and available for purchase right away. The store associate was very helpful and knowledgeable.
      by
        • Recommended
        Renting a carpet cleaner
        Staffs were kind and provided useful information for my needs.
        by
        • Pro
        • Recommended
        not so great
        Staff did not know about product we were wanting to buy. Thru the wall a/c unit.
        by
        • DIY
        • Recommended
        1 found this review helpful
        Jill at the Forest Park store is awesome!
        The Forest Park, Ohio Home Depot is a place where I can be comfortable with the associates helping me. I know when I walk in there (usually about a dozen times a year or more) an associate will help me if I need help. Recently, Jill helped me tremendously in finding a fire pit set that was out of stock online. I appreciate that she took the extra effort to find this item in her store, and that she followed through with the purchase and our delivery request. Thank you!
        by
          • Recommended
          Excellent personnel and products.
          When I entered the store, an Associate approached me and asked me what I needed and took me directly to it. Due to my handicap, he loaded up the cart, pushed it up to the register, handled the purchase and then took the merchandise to my car and loaded it in the trunk. I had not requested this assistance--he just smiled and asked if he could do each of these things for me. I really appreciated his courtesy, friendliness and the great job he did. People like this make Home Depot a wonderful place to shop!!
          by
            • Recommended
            Excellent exprience--very helpful personnel, stocked what I needed and prices were fair.
            Was able to find all items I needed. One item was not at store that was advertised by Home Depot but the Sales Associate found a comparable item for me. He found this item as well as another I needed and then he proceeded to the Register and checked me out immediately. That is what I call perfect service!!
            by
              • Recommended
              Excellent Service!!!
              Received excellent service and items needed were easy to find!
              by
              • DIY
              • Recommended
              My Favorite Home Depot by Far
              The people there recognize me and seem to truly want to help when I go in. Often times they spend more time than I expect them to, in order to get answers for me. This store's lay out is my favorite and I love the friendly sales associates.
              by
              • Pro
              • Recommended
              Great Sales Associates!
              The Sales Associates are very helpful! They went out of their way to find us the best deal for our project.
              by
                • Recommended
                What I needed, when I needed it!
                Everything I needed was in the same aisle, Just loaded up the cart. Cashiers were efficient and friendly.
                by
                  • Recommended
                  Friendliness of Employees
                  I call myself a DIY person. I enjoy shopping in Home Depot. I have taken on several projects around my home. I am on my summer break, this is my favorite time of the year to do projects. The Forest Park store is one of my favorites. The customer service, and friendliness of the employees of this store is in my opinion a 10. The store is so welcoming, from the outside with the flowers and plants, to the greeters at the doors. Your store not only represent diversity, you also hire veterans. Me being a veteran I really love that. Each employee I have talk to is very knowledgeable of the product. I never usually write a review. But I believe that all the employees in this store need to be recognized.
                  by
                    • Recommended
                    The associates wereknid, friendly, and knowledgable of products and location of products
                    I was extremely impressed with the quality of associates
                    by
                      • Recommended
                      Home Depot offers great shopping experience!
                      Home depot offers a great shopping experience with very helpful sales associates. I know I'll always have a pleasant visit, even when the job or task may be challenging.
                      by
                      • Pro
                      • Recommended
                      Always Helpful & Willing to Provide Assistance
                      The associates were very helpful and provided more detailed information about products & how to applications than the competition. Had been at two other competitive stores earlier and could not find representatives who were interested in assisting with my project (i.e., stripping wall paper).
                      by
                      • DIY
                      • Recommended
                      Great Store Experience
                      The store associates were extremely helpful and made sure that we were finding the products that we needed. The folks in the garden section answered my questions completely. Overall it was a great shopping experience, and the service received will make us return to shop again.
                      by
                      • DIY
                      • Recommended
                      Great customer service
                      Stopped in to get a few things tonight and had a few questions about some products I was buying...the cashier, Marschelle asked if she could help. She was very knowledgeable and kind! I appreciate her taking the time to talk with me. Great service! Thank you!!
                      by
                      • DIY
                      • Recommended
                      great store experience
                      great shopping at this store it is stocked well,very easy to find items
                      by
                      • DIY
                      • Recommended
                      Kitchen Countertop/Granite project
                      I liked being able to access the website and plan out my granite countertop project - it helped understand the cost of the project fairly accurately.- Additional bonus was securing a time with Alain Hebert- Excellent associate!!! The entire order process was smooth-Alain was very knowledgable about the products and was open about the process and not at all pushy- Excellent experience!! We are just excited for the next steps to completed project- new kitchen sink and countertops If the installation goes as well as the order process- I will be highly satisfied!
                      by
                        • Recommended
                        meh
                        Mainly went in to get Ant Dust. They didn't know what I was talking about. Went also to get some plumbing products, found many of the bags had already been opened and left on the shelf.
                        by
                        • DIY
                        Exactly what you need in a home goods store.
                        Basic, exactly what you would expect in a home improvement store.
                        by
                        • DIY
                        • Recommended
                        Friendly and helpful staff!
                        staff was friendly and helpful...I always enjoy shopping at Home Depot!
                        by
                        • DIY
                        • Recommended
                        great store experience
                        store is well stocked and friendly people always great
                        by
                        • DIY
                        • Recommended
                        Thanks, Dave!
                        I came to the store for more flowers and good fertilizer for our garden I was taking over for my recently passed father. Dave helped me find beautiful flowers, gave me great advice and was really empathetic for my situation. It was a great experience at the store.
                        by
                        • DIY
                        • Recommended
                        Great Shoping Experiance
                        Great place place to shop, get a lot of good ideas while shopping... Store is clean, people are helpful and ready to help a customer when they cannot find what they are looking for. It's always a pleasure to shop at the Forest Park store location! KEEP UP THE THE GOOD WORK...
                        by
                        • DIY
                        • Recommended
                        Kent
                        The product that I was looking for was there. that's it.
                        by
                        • DIY
                        • Recommended
                        employees are always very helpful
                        Anytime I need help with heavy items someone is always there to help and answer my questions
                        by
                        • DIY
                        • Recommended
                        Showing 1-30 of 359 reviews

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