#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)346-3401

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1266 Omniplex Dr

Cincinnati, OH 45240

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 359 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (359)
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Showing 1-30 of 359 reviews
Associates were absolutely amazing feom start to finish. Kim helped with pulling the materials a...
Associates were absolutely amazing feom start to finish. Kim helped with pulling the materials as well as loading and through polite conversation got my mond off the stress of the job even for a few minutes. Thanks Kim
by
  • Verified Purchase
  • Recommended
Friendly
Very friendly, great customer service, clean building.
by
    A great store with good employees. Friendly but not aggressive sales, so help is always near whe...
    A great store with good employees. Friendly but not aggressive sales, so help is always near when needed. Repeated visits I have found this store to be one of the best in the area. A very nice location.
    by
    • Verified Purchase
    • Recommended
    Great store to get your materials for your home project. Very helpful staff
    Great store to get your materials for your home project. Very helpful staff
    by
    • Verified Purchase
    • Recommended
    Re-educated your employees to the customer's needs. Not walking around the store with a cell phon...
    Re-educated your employees to the customer's needs. Not walking around the store with a cell phone stuck to their ears. Please don't get me wrong, love your store, its some of the employees who screw things up.
    by
    • Verified Purchase
    • Recommended
    Very helpful
    I dealt with Pat Dellerman at the pro desk. He was very helpful getting my order and setting up a pick up. Thanks again Pat
    by
      How very pleasant and helpful place to shop for hardware and almost everything else. It is conven...
      How very pleasant and helpful place to shop for hardware and almost everything else. It is conveniently located and easy to get into and out. Employees were extremely helpful and check out was extremely easy.
      by
      • Verified Purchase
      • Recommended
      Just wanted to thank James, our cashier in the garden center. He was happy, cheerful, positive, a...
      Just wanted to thank James, our cashier in the garden center. He was happy, cheerful, positive, and friendly. Best shopping experience we have had in a long time.
      by
      • Verified Purchase
      • Recommended
      Glad they're in the neighborhood
      Helpful employees and very conveniently located. Usually can find what I need.Great gardening section!
      by
        We were there to purchase a washer and dryer , your sales associate Doug in appliances was very ...
        We were there to purchase a washer and dryer , your sales associate Doug in appliances was very helpful and knowledgeable about our purchase he is definitely a asset to your Company. Will see him in the fall to purchase a freezer.
        by
        • Verified Purchase
        • Recommended
        They worked with our scheduling issues.
        They worked with our scheduling issues.
        by
        • Verified Purchase
        • Recommended
        We moved to the area about a year ago and make a weekly run to this Home Depot. We have never had...
        We moved to the area about a year ago and make a weekly run to this Home Depot. We have never had to wait for someone to help us. Today I was there for 15 minutes and 3 emplyees asked how they could help me. Everyone is knowledgeable and friendly.
        by
        • Verified Purchase
        • Recommended
        VERY HELPFUL EMPLOYEES AND FRIENDLY
        VERY HELPFUL EMPLOYEES AND FRIENDLY
        by
        • Verified Purchase
        • Recommended
        I HAVE BEEN GOING TO THE HOME DEPOT IN FOREST PARK FOR MANY YEARS....THEY GAVE ME A CONTRACTOR TH...
        I HAVE BEEN GOING TO THE HOME DEPOT IN FOREST PARK FOR MANY YEARS....THEY GAVE ME A CONTRACTOR THAT REMODELED MY KITCHEN...... CONTRACTOR WHE REPLACED MY OUTSIDE RAILING....AND ALL OF THEIR SUPPLIERS ARE WELL QUALITIED AND PRICES ARE AFFORDABLE. ALL PERSONNEL ARE ALWAYS WILLING TO ASSIST IN HELPING YOU FIND WHAT YOU ARE LOOKING FOR....NEVER A HASSLE WHEN YOU NEED TO RETURN A PRODUCT. I ALWAYS RECOMMEND THIS STORE TO MY FRIENDS. ONE OF THE GREATEST BENEFITS IS THE NO INTEREST POLICY ON LARGE PURCHASES.
        by
        • Verified Purchase
        • Recommended
        over all my experiences has been great 100% excellent rating 5 stars
        over all my experiences has been great 100% excellent rating 5 stars
        by
        • Verified Purchase
        • Recommended
        Excellent customer service.
        Excellent customer service.
        by
        • Verified Purchase
        • Recommended
        LOVE my local H.D. Being a middle aged lady taking charge of flooding repairs in our home instead...
        LOVE my local H.D. Being a middle aged lady taking charge of flooding repairs in our home instead of my husband I noticed something about how I was treated and spoken to and have my own saying now..."Lowe's is for men, ladies go to H.D". I was NEVER once overlooked by the workers going past me to serve the men in an aisle that had happened a couple of times at Lowes. Every employee seems happy to be working there and they always ask if I needed help & help each other. Returns are simple if needed also. From carpet, the Allure L.V.P.,paint & supplies and even a new refrigerator I got a great deal on to flowers...this is my fave store for these items as well as the advice the staff offers. All very helpful...highly recommend this Store.
        by
        • Verified Purchase
        • Recommended
        The employees are so helpful, friendly and try to assist us with any need! We love visiting the ...
        The employees are so helpful, friendly and try to assist us with any need! We love visiting the store because we are treated so well and always leave there smiling!
        by
        • Verified Purchase
        • Recommended
        I go to this store very frequently. The cashier, Jean, was very friendly and helpful.
        I go to this store very frequently. The cashier, Jean, was very friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        Awesome store
        Me and my daughter love this store we're there about once a week ( projects is my hobby) always find what we need awesome employees hands down the best home improvement store in southwest Ohio
        by
          • Recommended
          Everyone was very helpful, I got the products I need very quickly, a young male employee helped m...
          Everyone was very helpful, I got the products I need very quickly, a young male employee helped me load the products and I was gone. Store was clean and organized.
          by
          • Verified Purchase
          • Recommended
          Great store.
          Great store.
          by
          • Verified Purchase
          • Recommended
          I've always shopped here even after the hacking thing a few years ago. I just like the store and ...
          I've always shopped here even after the hacking thing a few years ago. I just like the store and I was not disappointed by staff in the kitchen design department for a recent purchase. See Judy Oney if you want to be satisfied by good design and service.
          by
          • Verified Purchase
          • Recommended
          The sales team is one of the friendliest I have found. From the moment I walked in I felt like t...
          The sales team is one of the friendliest I have found. From the moment I walked in I felt like they were truly happy to see me and help. Above and beyond the definition of customer service!!!
          by
          • Verified Purchase
          • Recommended
          The store is clean and we'll stock, the staff is very friendly and helpful I recomendamos this lo...
          The store is clean and we'll stock, the staff is very friendly and helpful I recomendamos this location to all
          by
          • Verified Purchase
          • Recommended
          I have found that Home Depot employees are always ready and willing to help when I have no idea o...
          I have found that Home Depot employees are always ready and willing to help when I have no idea of what I am looking for or where to find it if I do know what I am looking for. As a recent widow, I appreciate that help so much. Life is difficult at best at this time and the help makes home repairs, maintenance bearable. Thanks, Home Depot for being available to those of us who are needy when it comes to these things in our lives.
          by
          • Verified Purchase
          • Recommended
          Always a good experience
          I pass other stores to go to this location. Staff is present and willing to help and always spot on with locating products for me. What a bix box store should be nowadays!
          by
            • Recommended
            My overall experience at this store was very good! I was able to locate the items I was looking f...
            My overall experience at this store was very good! I was able to locate the items I was looking for and purchase them. I also did some browsing for future purchases.
            by
            • Verified Purchase
            • Recommended
            The staff is very helpful. I recommend this store.
            The staff is very helpful. I recommend this store.
            by
            • Verified Purchase
            • Recommended
            I have never been treated as well in any business as when I walk through the doors at the Forest ...
            I have never been treated as well in any business as when I walk through the doors at the Forest Park location. I will always take my business here.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 359 reviews

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