Reviews for Fresno #663

The store is clean and the isles are easy to maneuver, the employees are always willing to help you find what you need or get you an answer to your question. The checkout clerks are helpful friendly and fast. Always a good experience!

Products are great & prices are reasonable. Customer service needs some improvement.

I have a condo with no attic access and had to replace the restroom exhaust fan and a store employee, saved me time and money by telling me how to rebuild the current exhaust fan. Thank You.

The assistance I received this visit was by far the most exceptional customer service I have received in some time.

This store is always as clean as can be expected given the high volume of customers that come through daily

I love shopping here. They usually have just what I am looking for. I shop all departments as I am constantly remodeling my home and helping others. A quick way to shop if you plan to physically go into the store is to start online, sign in, set the store to the location you want. Then when you shop it will automatically tell you if its in stock at that store (or where it is in stock). Best is that it will tell you exactly the location of the item in the store (by aisle and bay #). You can also do ALL shopping online and then pay and in about 1-2 hours go pick it up at Customer Service (they pick it for you). ' This store also has some excellent employees -- especially some very long-term employees that know the store, the products and their jobs well. They are so helpful. You'll find them in the Paint Department, Electrical and one guy (will have to get his name) that has been there forever -- like 15 years. He knows almost anything you need to find out. Great shopping experience.

Very good staff helpful me locate the products I was looking for and offering advice on similar products that may have worked for me . Clutter free isles. and a near by location.

I've never had a good experience at any home depot location. Most recently, they refused to install my dishwasher. They insisted I had to break the tile in my kitchen, they would not recommend anything to help me. I know home depot sales flooring it seems as though they should be able to recommend someone to help me remove the tiles they claimed needed to be removed. Come to find out all I had to do was remove 2 retaining screws and the dishwasher came out easily.

There is never anyone there to help you, and when you find someone they don't know and don't even try to get someone else. I go to lowes and there is someone always willing to help. All I can say is home depot customer service disappoints.

The changes you are making to store make it so much easier to find what I'm looking for when I go in be it to pick up something as simple as a light bulb to ordering a door. And, must say the sales associates are really friendly and helpful and what is best of all, they are visible and available to help!!

The aisles were cluttered. There were associates around, but didn't approach to offer assistance.

I needed concrete an associate took time to tell me which kind I needed and a few tips for working with it. The cashier graciously got me a basket, when she saw me struggling with the concrete. She even helped me get it in the basket. She called for an associate to load it for me. I was so thankful for the cashier, I think her name is Sharon.

I WAS REALLY HAPPY WITH THE PRODUCTS AVAILABILITY , THE STORE ORGANIZATION, AND THE ASSOCIATE HELPFULNESS.

All I can say is thank you for making my shopping easy.

Customer Service was awesome! Thank you guys for providing awesome service! Big thumbs up!

Always have someone cleaning floors and great n helpful people . I was helped gettin some erosion control bags in the outmost way .

Quality materials..rock solid tools.. Great staff...

The greeter pointed me exactly where I needed to go and made the trip more efficient. Thanks!

Was looking for deck mud and could not get an associate to stop and help very easily. When I finally did get someone's attention, they didn't know what deck mud was or if the store carried it and never bothered to check. Bottom line, I never found any and nobody seemed to care.

Either go really early or late evening to this store. Don't expect help from anyone must go knowing what you want or looking for. No help at all.

The associates were very nice and helpful. I also found everything i needed in the store.

I like the fact that I was able to find what i was looking for on my own, however being asked by associates if I needed any assistance is always helpful. Keep up the good work.

My visit to Home Depot is always a positive shopping trip. I know that I can get help when I need it. Thanks Home Depot for all your help!

CREE light bulbs are great! Best lumens per watt, great warranties!

It's a Very clean store and its easy to find things. We love the variety of merchandise

Sore was clean and cashier was very helpful! Would recommend this store for its helpfulness.

I always feel comfortable shopping the the Fresno store on Shaw Avenue

I love this store. Always come to this store because it is conveniently close by where I live. The staff is always so helpful.

I needed to order a front door. The door I wanted was not available in my siZe the sales associate was able to fine a suitable substitute.

Store was clean and sales people very helpful. Found everything I needed.