#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(704)833-1305

Rental Center

(704)833-1302

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2870 E Franklin Blvd

Gastonia, NC 28056

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 755 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (755)
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Showing 1-30 of 755 reviews
Great home improvement store to shop in with friendly knowledgeable employees.
Great home improvement store to shop in with friendly knowledgeable employees.
by
  • Verified Purchase
  • Recommended
I shop the Gastonia, NC Home Depot nearly every week now in retirement and stay very busy with ga...
I shop the Gastonia, NC Home Depot nearly every week now in retirement and stay very busy with garden and home improvement projects -- some big and some minor. The store staff always makes me a feel a bit more welcome than when I visit the local competing home center chain store. The selection is good and prices are competitive. I rarely have to shop elsewhere for my needs. I purchased installed carpeting, room addition building materials, wall and trim paint, lighting, hardware, gardening supplies, flowers, wicker furniture and much more. We take advantage of the good time payment promotional offers on our Home Depot credit card too. All good. Love you guys.
by
  • Verified Purchase
  • Recommended
The Gastonia, North Carolina Home Depot store is consistently friendly, welcoming, helpful and kn...
The Gastonia, North Carolina Home Depot store is consistently friendly, welcoming, helpful and knowledgeable when needed. I have been shopping this store for years and they have seen me successfully through dozens and dozen of small and large projects and every garden, remodeling, or hardware requirement. Prices are almost always competitive and helps our household work within our budget. My AKC Therapy dog frequently accompanies me to the store and he is welcomed by the staff that makes it convenient in warm weather because he is not left in a potentially warming car (even with the windows down). Love you guys.
by
  • Verified Purchase
  • Recommended
Employees did not want to help. Even when I pointed out the correct items far overhead he refus...
Employees did not want to help. Even when I pointed out the correct items far overhead he refused to get it until I repeatedly requested
by
  • Verified Purchase
Best staff in town or the State. Joel Conner is the best staff person helping me get what I neede...
Best staff in town or the State. Joel Conner is the best staff person helping me get what I needed today. Ill be back soon. Thank you for great service!!!
by
  • Verified Purchase
  • Recommended
Very happy with my service, from selecting my purchase to checking out. Everyone was attentive, ...
Very happy with my service, from selecting my purchase to checking out. Everyone was attentive, courteous and I can definitely say they went beyond their job description to help me and make me happy. The prices were excellent compared to the competition. Will definitely go back especially to the store in Gastonia
by
  • Verified Purchase
  • Recommended
Over the last several years I have shopped at the Gastonia, NC Home Depot store to acquire and ma...
Over the last several years I have shopped at the Gastonia, NC Home Depot store to acquire and make DIY improvements to my home. The store staff, particularly the Pro Counter Staff, Electrical and Plumbing, and in Doors and Millwork departments were very helpful with advice. I always got the assistance needed to arrange for delivery or loading of my building materials. Very helpful. I nearly always bring my Golden Retriever, Rambo, with me on short shopping trips to Home Depot and he has found many friends among the Home Depot staff. I enjoy home building and maintenance projects and buying my supplies at Home Depot. I'd like to share some photos of my replacement front door, scratch-built 18 x 18' screened-in porch with polycarbonate roof, new vinyl floors in kitchen, hallways ... vinyl blinds, replacement wall to wall carpeting (installed by your pros), and lots of fancy crown molding mill-work trim.
by
  • Verified Purchase
  • Recommended
The customer service was beyond compare
The customer service was beyond compare
by
  • Verified Purchase
  • Recommended
I needed to replace the flooring in my home and had a wonderful experience working this Suzie in ...
I needed to replace the flooring in my home and had a wonderful experience working this Suzie in the flooring department! She is very knowledgeable about the products. I never felt pressured or rushed to make a decision (in fact it took me months and I spoke with her at least three different times). She was amazingly helpful, made sure I had everything I needed and had spot on advice to make sure I was satisfied with my final choice. I couldn't be happier, there was no buyers remorse after this purchase. If you have flooring needs, I highly recommend asking for her! You will be glad you did!
by
  • Verified Purchase
  • Recommended
Cashier very friendly and helpful.
Cashier very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The Gastonia, NC store always seems to have the products in the variety, quantity, and price-valu...
The Gastonia, NC store always seems to have the products in the variety, quantity, and price-value that fits my needs. The staff is always friendly and helpful when needed. This store is better in my opinion to the local Lowes store.
by
  • Verified Purchase
  • Recommended
Our local Home Depot in Gastonia, NC always seems to be well stocked and the store associates kno...
Our local Home Depot in Gastonia, NC always seems to be well stocked and the store associates know their products, act in a friendly manner and come to my aid when I need information about products or applications for home improvements or about my handyman projects.
by
  • Verified Purchase
  • Recommended
The Gastonia, NC Home Depot store is a delight to shop in. The store is well located, is well st...
The Gastonia, NC Home Depot store is a delight to shop in. The store is well located, is well stocked and has a staff of friendly, helpful, and well informed associates. Love to shop there.
by
  • Verified Purchase
  • Recommended
I went to the other home store looking for a wed trimmer. When I asked about the product, the sto...
I went to the other home store looking for a wed trimmer. When I asked about the product, the store employee was clueless. I left and went to Home Depot and me an employee named Josh who assisted in my purchase with good working knowledge of what I was there for. I went back a few days later to buy a gas grill and Josh, who seemed to be off shift, stopped to say hello and wound up helping with my grill purchase. Awesome customer service
by
  • Verified Purchase
  • Recommended
Lamar hall is awesome! Make sure to speak with him, he is the most friendly and knowledgeable as...
Lamar hall is awesome! Make sure to speak with him, he is the most friendly and knowledgeable associate I've ever seen!
by
  • Verified Purchase
  • Recommended
Great store with very helpful and knowledgeable sales associates. Everyone is friendly and pleasa...
Great store with very helpful and knowledgeable sales associates. Everyone is friendly and pleasant!
by
  • Verified Purchase
  • Recommended
Awesome customer service
Awesome customer service
by
  • Verified Purchase
  • Recommended
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
Doug was a big help for parts for my project.
Doug was a big help for parts for my project.
by
  • Verified Purchase
  • Recommended
Thanks to someone named "Amanda" I had someone to really help and resolve a problem quickly this ...
Thanks to someone named "Amanda" I had someone to really help and resolve a problem quickly this trip to Home Depot--thanks!!!!
by
  • Verified Purchase
  • Recommended
ALWAYS HAS WHAT I NEED AND FRIENDLY SERVICE! UNLIKE THAT L WORD PLACE!
ALWAYS HAS WHAT I NEED AND FRIENDLY SERVICE! UNLIKE THAT L WORD PLACE!
by
  • Verified Purchase
  • Recommended
Wow... the customer service and overall shopping experience at the Gastonia Home Depot was one of...
Wow... the customer service and overall shopping experience at the Gastonia Home Depot was one of the best I have experienced anywhere. Amos (in appliances) is OUTSTANDING in every way; Professional, knowledgable, friendly, service oriented and goes the extra mile to be sure our every need was met. Checkout was quick and friendly as was the experience we received when we first entered the store and was greeted.
by
  • Verified Purchase
  • Recommended
Awesome store they have great employees are very attentive and very sweet
Awesome store they have great employees are very attentive and very sweet
by
  • Verified Purchase
  • Recommended
Worst customer service ever!
Worst customer service ever!
by
  • Verified Purchase
We live in Shelby and drive to Gastiona just to come here. Great store. Nice employees friendlies...
We live in Shelby and drive to Gastiona just to come here. Great store. Nice employees friendliest I've seen. Product is alot cheaper and better that the Lowe's in Shelby
by
  • Verified Purchase
  • Recommended
I received above and beyond customer service today from Josh and Sue. Both very nice & profession...
I received above and beyond customer service today from Josh and Sue. Both very nice & professional employees. Big Thanks to Josh & Sue. Really appreciated all your help today!
by
  • Verified Purchase
  • Recommended
Great experience.
Great experience.
by
  • Verified Purchase
  • Recommended
Very friendly staff
Very friendly staff
by
  • Verified Purchase
  • Recommended
Great Store! Great Employees!
Great Store! Great Employees!
by
  • Verified Purchase
  • Recommended
Best Store Ever!
Best Store Ever!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 755 reviews

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