#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)693-8404

Rental Center

(281)693-8403

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6850 S Fry Rd

Katy, TX 77494

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 693 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (693)
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Showing 1-30 of 693 reviews
This store always was clean and employees was friendly also store was organized
This store always was clean and employees was friendly also store was organized
by
  • Verified Purchase
  • Recommended
I had a return. The line was a little long but the cashier, Elena, greeted me, processed the retu...
I had a return. The line was a little long but the cashier, Elena, greeted me, processed the return promptly. I felt like I was a special person in line. Great person to deal with. I will look for her again if I need to return anything else. You have a good employee who likes her job.
by
  • Verified Purchase
  • Recommended
Customer service was great.
Customer service was great.
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful also everything's was organized
Employees were friendly and helpful also everything's was organized
by
  • Verified Purchase
  • Recommended
The employees are always willing to help or find somebody that knows
The employees are always willing to help or find somebody that knows
by
  • Verified Purchase
  • Recommended
Great store with excellent workers, Shelia the cashier ready nice lady
Great store with excellent workers, Shelia the cashier ready nice lady
by
  • Verified Purchase
  • Recommended
great place to shop with friendly employees!
great place to shop with friendly employees!
by
  • Verified Purchase
  • Recommended
My favorite store! It has everything I need and more!
My favorite store! It has everything I need and more!
by
  • Verified Purchase
  • Recommended
CLEAN STORE ,ORGANIZE , EMPLOYEE ARE VERY FRIENDLY, THANKS
CLEAN STORE ,ORGANIZE , EMPLOYEE ARE VERY FRIENDLY, THANKS
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is always out of stock for things I am looking for.
Store is always out of stock for things I am looking for.
by
  • Verified Purchase
neat environment
neat environment
by
  • Verified Purchase
  • Recommended
The store was well stocked, neat and clean. The staff is courteous and ample assistance is availa...
The store was well stocked, neat and clean. The staff is courteous and ample assistance is available to locate the products. Check out is efficient and fast.
by
  • Verified Purchase
  • Recommended
Clean store
Clean store
by
  • Verified Purchase
  • Recommended
Great Service . Thank you .
Great Service . Thank you .
by
  • Verified Purchase
  • Recommended
The store is neat and organized and there is always an Associate that is friendly and helpful an...
The store is neat and organized and there is always an Associate that is friendly and helpful and can answer all of your questions. The prices are reasonable. It is my "go to" store for garden and home needs.
by
  • Verified Purchase
  • Recommended
Customer service gets an F as a grade for this store!
Customer service gets an F as a grade for this store!
by
  • Verified Purchase
Employees are friendly and they have knowledge , also store was clean .
Employees are friendly and they have knowledge , also store was clean .
by
  • Verified Purchase
  • Recommended
I generally like the store as it is clean and well stocked. Usually there are store employees tha...
I generally like the store as it is clean and well stocked. Usually there are store employees that are willing to answer questions. I checked out in the garden area and do not like the new self check out machines. Retail stores need to have people in their employee who can offer advice about products. Those dumb terminals can't answer a darn thing and saving money by not having humans in the work force is a false economy in my opinion.
by
  • Verified Purchase
  • Recommended
We found plants and accessories for our new home at this store in the Garden Center. We did requi...
We found plants and accessories for our new home at this store in the Garden Center. We did require assistance and got exceptional help from Matthew in the Garden Center.We were very pleased with our purchases!
by
  • Verified Purchase
  • Recommended
Staff is very helpful and polite. This stores usually has plenty of items I need.
Staff is very helpful and polite. This stores usually has plenty of items I need.
by
  • Verified Purchase
  • Recommended
Reselling opened items as new this is the second time in the last 2 months it has happened.
Reselling opened items as new this is the second time in the last 2 months it has happened.
by
  • Verified Purchase
store is moving to total self check out stations. No accommodation for people who wish to interac...
store is moving to total self check out stations. No accommodation for people who wish to interact with real cashiers, opening door for small independent hardware stores to gain my business
by
  • Verified Purchase
The store is well stocked and most employees are EXTREMELY HELPFUL, This was all rendered moot by...
The store is well stocked and most employees are EXTREMELY HELPFUL, This was all rendered moot by an extremely RUDE cashier who thought it was acceptable to shout at me and then blatantly lied to me when I asked her to direct me to order pickup. I found her behavior appalling. When I enquired I was told her behavior well known to management, Amazing. I have refrained from mentioning her name showing her the courtesy she did not show me.
by
  • Verified Purchase
  • Recommended
Cashiers outside in the garden department were both very sweet and although it was clearly busy, ...
Cashiers outside in the garden department were both very sweet and although it was clearly busy, the line I was in with the short girl with glasses got us through the lines rather expediantly. Plus, when I got up there she was extremely pleasant and nice to speak with.
by
  • Verified Purchase
  • Recommended
The store is frequently out of the things I shop for. This means either I go some place else or ...
The store is frequently out of the things I shop for. This means either I go some place else or come back later.
by
  • Verified Purchase
Crismeld exceeded expectations, exceeded superior product knowledge, knew all the guests by name,...
Crismeld exceeded expectations, exceeded superior product knowledge, knew all the guests by name, went 'above and beyond' to exceed our guest experience and delivered exceptional service. The rest of the team is awesome including Marien and the store is always clean and organized. AND always has stock that is organized! By the way...CRISMELD IS AWESOME! She treats you the way you are supposed to be treated at a Home Depot. KUDOS to management for hiring exceptional associates and I cannot stop talking about how unbeliavably awesome Crismeld was!!! THANKS CRISMELD!!!!
by
  • Verified Purchase
  • Recommended
Associates are always ready to assist upon entering the store from gardening to lumbar.
Associates are always ready to assist upon entering the store from gardening to lumbar.
by
  • Verified Purchase
  • Recommended
Your associates are friendly. We were very impressed by your employer, James Vandemark! He was de...
Your associates are friendly. We were very impressed by your employer, James Vandemark! He was dedicated on sizing boards for his costumers. The board we purchased was so heavy that my husband could not handle by himself. James did more than our expectation. We were touched by his working spirit, not only working diligently on sizing board, but also trying hard to carry the board for us. The board his sized fits perfectly for our needs. Great job, James Vandemark! Great store, Homedopt! We also thanks Roger Feranadez for kindly helping us to delivery the board to our van. Overall, we would like to recommend this store to my friends and other costumers!
by
  • Verified Purchase
  • Recommended
Mr. Greg is very nice and help the people to find quick everything that they need , store is cl...
Mr. Greg is very nice and help the people to find quick everything that they need , store is clean and organize , Thanks everybody
by
  • Verified Purchase
  • Recommended
Helpful staff, clean store, well well organized.
Helpful staff, clean store, well well organized.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 693 reviews

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