#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)464-4102

Tool & Truck Rental

(281)464-4100

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11820 Dickinson Rd

Houston, TX 77089

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 379 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
KRYSTAL WAS AMAZING! HER CUSTOMER SERVICE WAS APPRECIATED, WE NEED MORE EMPLOYEES LIKE HER! 5 STA...
KRYSTAL WAS AMAZING! HER CUSTOMER SERVICE WAS APPRECIATED, WE NEED MORE EMPLOYEES LIKE HER! 5 STARS!!!
by
  • Verified Purchase
  • Recommended
The store employees are able to give excellent answers on what you ask about. You are able to mak...
The store employees are able to give excellent answers on what you ask about. You are able to make excellent informed decisions on what to purchase. Never rushing the time spent with you.
by
  • Verified Purchase
  • Recommended
We were recently in the market for new appliances. As we were comparison shopping at our local Ho...
We were recently in the market for new appliances. As we were comparison shopping at our local Home Depot, we were approach by a young man by the name of Julian who worked in the appliance department. He was very knowledgeable about all brands and their features. He answered all our questions confidently, and made us feel extremely comfortable in our shopping experience. We decided we were done ‘comparison’ shopping. We bought a range, dishwasher and microwave from Home Depot that day. Great employee and great management that cultivated such an employee.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is the closest Home Depot I have to my house and it usually has everything I need in stock, ...
This is the closest Home Depot I have to my house and it usually has everything I need in stock, and sometimes if I don't know exactly what I need I am usually able to find an associate to assist me. The cashiers are friendly and the store is usually well kept.
by
  • Verified Purchase
  • Recommended
I have lived and worked in the area for more than 40 years. Have always relied on Home Depot to ...
I have lived and worked in the area for more than 40 years. Have always relied on Home Depot to help. It has always been our go to store in any neighborhood that I might be working in. I have been a realtor for more than 40 years and seems that always when I am listing or selling a house we need to go to Home Depot for repairs. My son is a contractor and uses Home Depot almost exclusively.
by
  • Verified Purchase
  • Recommended
THE ONLY POSITIVE THING HAPPEN TO ME TODAY WAS HAVING A CASHIER BY THE NAME OF SUSAN RING ME UP Q...
THE ONLY POSITIVE THING HAPPEN TO ME TODAY WAS HAVING A CASHIER BY THE NAME OF SUSAN RING ME UP QUICKLY AND SHE WAS VERY FRIENDLY. SHE TOOK THE TIME TO MAKE ME FEEL APPRECIATED. THANKS SUSAN...
by
  • Verified Purchase
all I can tell you is it my store
all I can tell you is it my store
by
  • Verified Purchase
  • Recommended
Gilbert was a great help with helping me locate Plexiglass--Great job, Gilbert!
Gilbert was a great help with helping me locate Plexiglass--Great job, Gilbert!
by
  • Verified Purchase
  • Recommended
The employees were helpful, professional and courteous.
The employees were helpful, professional and courteous.
by
  • Verified Purchase
The paint department was fantastic but the cashier in the front named Trish was very disrespectfu...
The paint department was fantastic but the cashier in the front named Trish was very disrespectful to 2 hispanic men who were speaking spanish. At 4:04pm on Tuesday I heard Trish tell the Hispanic customers "Y'all need to learn yalls english." That was totally uncalled for and disrespectful. Seeing a good majority of your customers are hispanic I'd think your employees would have more respect.
by
  • Verified Purchase
Received help in locating appliance depth. Merchandise was available
Received help in locating appliance depth. Merchandise was available
by
  • Verified Purchase
  • Recommended
melly from pro desk was such a deloght i loved how helpful she was !!
melly from pro desk was such a deloght i loved how helpful she was !!
by
  • Verified Purchase
  • Recommended
Used to honor veteran discount; cashier Emily is rude.
Used to honor veteran discount; cashier Emily is rude.
by
  • Verified Purchase
One of the best Home Depot I have ever visited. Where a grown kid can be a kid again.
One of the best Home Depot I have ever visited. Where a grown kid can be a kid again.
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable staff
Friendly and knowledgeable staff
by
  • Verified Purchase
  • Recommended
AT THIS HOME DEPOT IN PARTICULAR. LIZ & MARGARITA WHICH ARE BOTH CASHIERS ARE ALWAYS EXTREMELY FR...
AT THIS HOME DEPOT IN PARTICULAR. LIZ & MARGARITA WHICH ARE BOTH CASHIERS ARE ALWAYS EXTREMELY FRIENDLY WHENEVER YOU ARE AT THERE REGISTER.
by
  • Verified Purchase
  • Recommended
HARD TO FIND RIGHT PERSON FOR MY NEEDS
HARD TO FIND RIGHT PERSON FOR MY NEEDS
by
  • Verified Purchase
  • Recommended
The store was operating well even though it was a Monday and a workweek. You could see the associ...
The store was operating well even though it was a Monday and a workweek. You could see the associates! Usually surprising because most times the weekends is the only time you see anyone readily available. The store is always clean.....you can see the workers putting up materials that folks just look at the items and leave them wherever.
by
  • Verified Purchase
  • Recommended
Good store , people very friendly.
Good store , people very friendly.
by
  • Verified Purchase
  • Recommended
Thanks Patti in flooring for making a great experience, when buying our floor.
Thanks Patti in flooring for making a great experience, when buying our floor.
by
  • Verified Purchase
  • Recommended
I love the great customer service when I come here.
I love the great customer service when I come here.
by
  • Verified Purchase
  • Recommended
During the time in the store only one person approached us to see if we needed assistance. I do a...
During the time in the store only one person approached us to see if we needed assistance. I do appreciate the discount for military veterans and is lone reason I would consider this store. Casey, working pluming was exceptional in helping us with the valves and fittings we needed. Joe had assisted us with our order of the dishwasher even though it was not his department and is the type of employee that causes us to return to that store.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Scott (appliance specialist) was very knowledgeable about the product purchase. Also, was very pr...
Scott (appliance specialist) was very knowledgeable about the product purchase. Also, was very professional and patient.
by
  • Verified Purchase
  • Recommended
The associates here really did an awesome job making sure that we were taken care of to the best ...
The associates here really did an awesome job making sure that we were taken care of to the best of their abilities! :D I will continue to come here for as long as I need Home Appliances and materials.
by
  • Verified Purchase
  • Recommended
Everything was good
Everything was good
by
  • Verified Purchase
  • Recommended
Everyone friendly and helpful outstanding employees
Everyone friendly and helpful outstanding employees
by
  • Verified Purchase
  • Recommended
Very helpful and knowledgeable
Very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
Great cashier service from Brenden, but I couldn't find help inside the store, I checked out in t...
Great cashier service from Brenden, but I couldn't find help inside the store, I checked out in the garden section.
by
  • Verified Purchase
  • Recommended
Always has what I need, friendly people, convenient location.
Always has what I need, friendly people, convenient location.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 379 reviews

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