#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(540)438-7702

Rental Center

(540)438-7708

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

121 Burgess Rd

Harrisonburg, VA 22801

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Customer Store Reviews

  • 4.7 out of 396 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
great store experiance
i was very pleased with the store and the help of the associate from the window and doors department. he was very helpful and pleasant. I will be returning to the harrisonburg store.
by
    • Recommended
    Shout out to the employees!
    Right as I got in to the store, I was greeted warmly and assisted the whole time until check-out. Made my trip quick and painless. Sales Associate Rebecca, "Becca", was the one who gave me that experience.
    by
    • DIY
    • Recommended
    Shop
    Always enough help in the store. Store cleaned and orgamized
    by
    • DIY
    • Recommended
    In-the-know associates make shopping a breeze!
    Knowledgeable and helpful associates eager to assist and make our shopping trip a pleasant experience combined with a bright and clean store have brought us back to Home Depot once again. Home Depot is our home improvement store.
    by
    • DIY
    • Recommended
    Great Store Experience
    I found the Garden Supervisor very caring & sincere.
    by
      • Recommended
      Outstanding Customer Service & Excellent Product Knowledge
      The Home Depot #4645 in Harrisonburg Virginia has the items I need stocked on the shelves ready for purchase. Shopping is easy and fast. It is obvious this store has excellent management. I have found associates at this store to be well trained as well as very knowledgeable about the products in their departments. Loaders are always right there when you need them. I shop this HD store frequently. I can be very demanding at times, especially if I am in a hurry. Without fail, everyone at this store has been incredibly helpful and friendly.
      by
      • Pro
      • Recommended
      So much paint
      The girl in the paint department is awesome - she is happy to give advice on her own experiences and helped us to not make the same mistakes that she made during her first foray into cabinet-painting. Many thanks!
      by
      • DIY
      • Recommended
      Good store experience. Friendly cashier
      Sales associate was knowledgable and friendly. Cashier was pollute and friendly.
      by
      • DIY
      • Recommended
      Found what other do not have it.
      Great store, clean and the associates were very helpful.
      by
      • DIY
      • Recommended
      Absolutely pleased with the service I received in the lumber and contractor departments
      On this visit to the Harrisonburg Store I purchased quite a bit of material from numerous departments. My last stop was at the lumber department where I was approached by a store associate who asked if I needed any assistance. I acknowledged that I could use some help and he was fantastic. After assisting me pull all of the lumber products I needed, he did not stop there. He requested the assistance of another associate in the contractor dept., who quickly checked me out. Then I had two associates help me load. As I did not have enough room on my trailer for all of the merchandise I was going to purchase, I set up a pick-up for the next day for the rest of the material. When I returned the next day, the merchandise had all been pulled and ready to load. Again, I had two associates to help me load. A VERY FINE EXPERIENCE
      by
      • DIY
      • Recommended
      Great kitchen cabinet purchase experience!
      The Harrisonburg VA store is not the closest Home Depot to my home, but it was well worth the 40 minute trip because they had what it takes to make me feel comfortable about buying a complete set of kitchen cabinets. The kitchen designer did an amazing job for me. He came to my home and measured my kitchen. He made me feel very confident about this large purchase.
      by
      • DIY
      • Recommended
      Great store,plenty of help available to assist you...
      Upon arrival there was someone to greet and offer help and give store sale flyer. The store was clean and in order,associates waiting in cashier lines to greet and check you out.
      by
      • DIY
      • Recommended
      Good Experience
      I do not often use this store. Due to its location, it is inconvenient to reach, and I have spent more time getting in and out of the parking lot then I have finding what I wanted. However, this time it had exactly what I was looking for at a better price then the local competitors, and I was able to get in during the right time of day to avoid the traffic. This would likely be my primary hardware store if not for the location.
      by
      • DIY
      • Recommended
      Great Store and Staff
      Great staff and selection of materials and products,
      by
      • DIY
      • Recommended
      I was in and out in less than 10 minutes. :)
      The store had various amounts of products i was looking for.
      by
      • DIY
      • Recommended
      Great experience.
      My overall experience in this store was awesome. It took me a few minutes to find everything that I needed, but it did not detract from my experience there.
      by
      • DIY
      • Recommended
      very pleased
      my visit was pleasant at this facility. the bathrooms were clean,all products were neatly placed on shelves and the associates were not only helpful but had knowledge about the products in thier area. many thanks!
      by
      • DIY
      • Recommended
      Thanks.from a Vet.
      I especially appreciate the military discount - all the time! Thanks from a Vet.
      by
      • Pro
      • Recommended
      I really enjoy shopping at the Harrisonburg location!
      I live in Madison, VA and the closest Home Depot to me is in Warrenton, but I routinely make the drive to Harrisonburg to shop only because I like the store experience there more than other locations. I wish Home Depot would build a store in Charlottesville and give Lowe's some competition! Thanks, G. Herndon
      by
      • Pro
      • Recommended
      Fantastic Experience
      The store was very clean and organized. Many associates on the floor to help....you don't see this much at other stores. Best customer service experience we have had in a LONG time when shopping!
      by
        • Recommended
        Love Shopping At This Store
        The store was very nice had a wonderful employee help me with the grass killer we purchased everyone was so friendly
        by
          • Recommended
          Great Place to Shop
          This store is refreshing and the associates and cashiers are very helpful. The product was easy to find and the associates were very familiar with the product and gave good advice about what size we should get.
          by
          • DIY
          • Recommended
          Very helpful and friendly!
          We went into the store rather late in the evening and still found the associates were friendly and ready to assist! The availability of the product we needed and the price was much better than other local competitors. We'll be back again as soon as the need arises for more good service and great products!
          by
            • Recommended
            HD Store 2012, 4645, and 4654
            They are Gr8 stores and have had Gr8 Managers and fantastic associates ... some of us still believe. Do not blame the condition of the Restrooms, on thee associates or janitorial crew, blame it on the Ignorant ... and yes I have a card ... and use it ... Because I Believe, I also hold shares.
            by
            • DIY
            • Recommended
            good experance
            Everything was very easy to find. And personal was very helpful.
            by
            • Pro
            • Recommended
            Very helpful and pleasant staff
            I was especially impressed with the interaction with the clerk at the "return here" desk. She was very pleasant, efficient and informative, and I told her so.
            by
              • Recommended
              Great store experience
              Had excellent assistance through Courtney-CXF2869 Thank You
              by
                • Recommended
                This customer chose to rate the product and not provide text.
                by
                  • Recommended
                  This customer chose to rate the product and not provide text.
                  by
                    • Recommended
                    This customer chose to rate the product and not provide text.
                    by
                      • Recommended
                      Showing 1-30 of 396 reviews

                      Nearby Stores

                      Find Another Store

                      31 Windigrove Rd

                      Waynesboro, VA 22980

                      26.30 mi

                      Rental Center

                      (540)941-5908

                      Pro Service Desk

                      (540)941-5902

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 8:00am - 8:00pm