#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(787)262-0400

Store Hours

Mon-Sat:
6:00am - 11:00pm

Sun:
9:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

Km 84.3 - Rd. Pr 2

Hatillo, PR 00659

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 846 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (846)
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Showing 1-30 of 846 reviews
ALL YOU NEED
ALL YOU NEED
by
  • Verified Purchase
  • Recommended
The cashier and employees were very friendly and helpful.
The cashier and employees were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very neat store, employees are super friendly and attentive, love the variety!! I got everything ...
Very neat store, employees are super friendly and attentive, love the variety!! I got everything I needed, very fast.
by
  • Verified Purchase
  • Recommended
This store has very poor inventory position on items. The store personnel are poorly trained and ...
This store has very poor inventory position on items. The store personnel are poorly trained and do not engage well with customers. Trying to get assistance while they are chatting with each other or on their cell phones is almost close to impossible since they ignore you or worse just walk away!
by
  • Verified Purchase
The employees of this store are willing to help you and if for some reason they don't know they w...
The employees of this store are willing to help you and if for some reason they don't know they will look for someone in that particular area to help you with what you need.
by
  • Verified Purchase
  • Recommended
The associates are excellent and the store is super well accommodated
The associates are excellent and the store is super well accommodated
by
  • Verified Purchase
  • Recommended
CASHIER BRENDA WAS EXTREMELY HELPFUL THE ITEM I GOT HAD A GOOD PRICE ONE THING THAT I NOTICE WA...
CASHIER BRENDA WAS EXTREMELY HELPFUL THE ITEM I GOT HAD A GOOD PRICE ONE THING THAT I NOTICE WAS NOT ENOUGH EMPLOYEES AT THE DIFFERENT DEPARTMENTS
by
  • Verified Purchase
  • Recommended
clean, proficient associates, but uncomfortable to walk when crowded and when merchandise are in ...
clean, proficient associates, but uncomfortable to walk when crowded and when merchandise are in the middle of the rows and aisle.
by
  • Verified Purchase
  • Recommended
The store is clean and the employees are very helpful. I found all the items that I was looking f...
The store is clean and the employees are very helpful. I found all the items that I was looking for. The inventory in the light fixture is very low.
by
  • Verified Purchase
  • Recommended
Very friendly, very helpful, and the cashiers are awesome
Very friendly, very helpful, and the cashiers are awesome
by
  • Verified Purchase
  • Recommended
Always very clean, cualified personnel, diversified product available,
Always very clean, cualified personnel, diversified product available,
by
  • Verified Purchase
  • Recommended
Excellent assistance friendly and helpful the associates. All the products find easily.
Excellent assistance friendly and helpful the associates. All the products find easily.
by
  • Verified Purchase
  • Recommended
It all started on 8/29/19. We came in to buy a washing machine. The appliance employee was help...
It all started on 8/29/19. We came in to buy a washing machine. The appliance employee was helpful and the treatment was perfect. We choosed a model and agreed on the delivery date for today "9/7/2019" since this is the day that I had free to be able to receive the delivery of the order. The employee told us that we would get a call 24h to 48h before the delivery is made to confirm it. Come today I never got a call and now I find out that my delivery was canceld because they never made contact with me and i know they never called any of my 2 numbers registered in my order. I have been wating for this order for more than 9 days, my wife is set to give birth on monday and thanks to the screw up of ho ever was reponisble for this order order fulfillment I have to scramble to find a similar washing machine elsewhere. Needless to say that I canceled my order with you and that will be 1779.00 less thanks to your distribution employees in charge of deliverys and orders. The store employees where awsome, but ho ever is incharge of deliverys sucks.
by
  • Verified Purchase
  • Recommended
Everything was good
Everything was good
by
  • Verified Purchase
  • Recommended
I love the store because I find everything I need, and I only have to make one stop.
I love the store because I find everything I need, and I only have to make one stop.
by
  • Verified Purchase
  • Recommended
I visited on sept 28. We were expecting hurricane Dorian that day. And i was surorised to see all...
I visited on sept 28. We were expecting hurricane Dorian that day. And i was surorised to see all the employees on good spirit. Helpful. Asertive and service oriented considering the majority of the stores wew closed during such a stressful day. Vivían from the kitchen plumbing area was very helpful , nice, knowledgable a great resouurce for the store.
by
  • Verified Purchase
  • Recommended
Everything was well organized, clean and the employees were very helpful.
Everything was well organized, clean and the employees were very helpful.
by
  • Verified Purchase
  • Recommended
Great store, organized and has enough inventory.
Great store, organized and has enough inventory.
by
  • Verified Purchase
  • Recommended
Found everything I was looking for and employee were helpful in showing me were the items were.Th...
Found everything I was looking for and employee were helpful in showing me were the items were.They where very patient and nice.The prices were better then other stores.Thanks you :) Keep up the good work ;)
by
  • Verified Purchase
  • Recommended
Highly clean, personnel is very friendly, willing to go the extra mile to help you
Highly clean, personnel is very friendly, willing to go the extra mile to help you
by
  • Verified Purchase
  • Recommended
Nice and clean well organized. Very helpful employee
Nice and clean well organized. Very helpful employee
by
  • Verified Purchase
  • Recommended
Every is cool, and clean I am very satisfied, thanks
Every is cool, and clean I am very satisfied, thanks
by
  • Verified Purchase
  • Recommended
Great service
Great service
by
  • Verified Purchase
  • Recommended
Personal Know where thing are and very friendly ,store in a bet clutter hard to walk in certain a...
Personal Know where thing are and very friendly ,store in a bet clutter hard to walk in certain areas out especially for senior citizens it's difficult.
by
  • Verified Purchase
  • Recommended
This store (hatillo Puerto Rico) have the best customer service in Pro and contractor.
This store (hatillo Puerto Rico) have the best customer service in Pro and contractor.
by
  • Verified Purchase
  • Recommended
Been a customer at Home Depot in Hatillo PR since day 1 when doors opened to public. Ever since, ...
Been a customer at Home Depot in Hatillo PR since day 1 when doors opened to public. Ever since, my family and I visit the same store every single week. Everything you need or might even know of is at Home Depot! Great customer service, great advisors, and most of all SPECIALS EVERY WEEK! As a Property Manager I strongly recommend Home Depot!
by
  • Verified Purchase
  • Recommended
The employee, cleanness Are a very good never had a problem with this store
The employee, cleanness Are a very good never had a problem with this store
by
  • Verified Purchase
  • Recommended
The experience was excellent. The attention, service also I found all that we need to finished so...
The experience was excellent. The attention, service also I found all that we need to finished some thing in the house. All merchandise are allocate on place. the bathroom are clean and the area. the hall have the perfect space.
by
  • Verified Purchase
  • Recommended
Xiomayra Hernández is an exception employee. Helpful. Knowledgeable and extremely friendly. Suc...
Xiomayra Hernández is an exception employee. Helpful. Knowledgeable and extremely friendly. Such a joy to work with her today.
by
  • Verified Purchase
  • Recommended
My visits to the Hatillo store are always exceptional. The store is always clean and organized. I...
My visits to the Hatillo store are always exceptional. The store is always clean and organized. I always find what I need and the staff is of excellence. Attentive and helpful employees, with vast knowledge in their area. I congratulate you all!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 846 reviews

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