Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
Jan 15, 2016
great visit
this is another great home depot store very clean and staff very helpful.
by
Recommended
Jan 8, 2016
satisfied
always satisfied people at pro desk go above and beyond to satisfy
by
Pro
Recommended
Jan 2, 2016
Plumbing Department
Knowledgeable Plumber on site to help with all pertinent questions. Helpful in all aspects of bathroom remodel. Dave is an asset to the Hermitage Store and the reason I return.
by
DIY
Recommended
Jan 1, 2016
Great overall visit
Two of the associates That my wife and I dealt with (Scott and Fay) were very helpful and cheerful.They both possessed professional qualities and seemed to be team players.I wish I was able to work around people with great attitudes like these two.
by
DIY
Recommended
Dec 28, 2015
I had an excellent experience associate was very helpful.
I had an excellent experience associate was very helpful and was able to save me money .
by
DIY
Recommended
Dec 10, 2015
friendly staff
The staff is friendly and knowledgeable. They went out of their way to make sure I was taken care of
by
Recommended
Dec 5, 2015
sad store experience
As of our experience yesterday in the store I would not recommend the store.
by
Dec 5, 2015
I have always had a positive experience at this Home Depot
This store is always stocked with the latest items. The staff is on the ball.
by
Recommended
Dec 3, 2015
Appliance purchase
Aisles were cluttered with black friday sales stuff. That was my only complaint. Sales associate Cheyenne was fantastic. Let me go get gift cards at Giant Eagle to get gas credit. Thanks so much for suggesting that. What a gem of a sales person.
by
DIY
Recommended
Dec 3, 2015
I enjoy shopping at your store, it is so organized
I could not find what I was looking for and a associate came to my rescue and was very helpful in finding it and I bought the last one that was in stock so he looked on his hand held computer and said more was due in the store in a day if I needed more.
by
Nov 20, 2015
Excellent Staff and store.
I am in the Hermitage PA Home Depot a lot. I have gotten to know staff in most every department - Customer Service, Paint, Plumbing, Lumber, Electric, Lawn and Garden and general store staff. I must say that they consistently take care of my needs and make me feel like I chose the right store. Whether for a grill, tractor, light bulbs, wood, pipe or anything else, they hook me up with good people who know what they're talking about. Notable people include Gitch, Scott, Tommy, Mike and so many others. I never get the feeling that they brush me off or make up things to make me happy, as I am a tough (and critical) customer and they know it. As such, we have a great rapport and they always treat me with courtesy, fairness and timeliness. About the only negative ever is that they are often busy and occasionally I have to wait. No problem - they always take care of me one way or another.
by
DIY
Recommended
Nov 19, 2015
Hard to find item FOUND here!
I was able to find the shower door wheel rollers that are normally hard to locate. It did however require assistance from a sales clerk. It did take awhile to find one but he did show me where I needed to be.
by
DIY
Recommended
Nov 6, 2015
Great store visit
Cheyenne Yakopec was very helpful and made my visit to the great. Would go back again.
by
Recommended
Nov 5, 2015
Home depot
I love home depot products. I would always choose h.d. as my home improvement store.
by
Recommended
Nov 3, 2015
Great service by Scott
Scott went out of his way to get me a product. When the product was not available, he made arrangements with Niles Ohio store to pick up the product at their location and bring it in to the store for me to pick up the next morning. He was so helpful and kind. If this is a reflection of the associates of this store, I highly recommend all to shop here. Thanks Scott!!
by
DIY
Recommended
Oct 24, 2015
Great Store Nice People
The Hermitage store is a great store. People are so friendly and helpful!
by
DIY
Recommended
Oct 19, 2015
easy to find things
This store was easy to find things. Everything I needed to get my job done was available
by
Recommended
Oct 17, 2015
lighting problems due to corporate decisions
Disappointed that the lights in the ceiling fan area dont come on until 9 when store opens at 7
by
DIY
Recommended
Oct 4, 2015
kool store
the store is just fine I even told my mom. She told all her friends , I was so excited after my visit I could not sleep that night. I cant wait till I need some stuff again so I can come back.
by
Recommended
Sep 30, 2015
Checkout cashier very pleasant and friendly
Nora is the most pleasant and polite person that makes shopping at Home Depot an enjoyable experience. " Nonie" is the reason I shop at Home Depot and not Lowes. She is very friendly and helpful. An absolute asset to the Home Depot. She needs to be commended for her pleasing personality.
by
DIY
Recommended
Sep 29, 2015
chopper
I bought flooring and I had somewhat of a problem traveling through the isles with my cart. To many items in main walkway. Other than that I am happy with the store.
by
DIY
Recommended
Sep 26, 2015
Great service by Nic in appliances!
We had a great experience with Nic, a real pro, super patient with my 88 year old mother-in-law. He helped her get 90% of what she wanted in a new stove and explained patiently why the specific combination of features were not available. He helped her understand the pricing and even showed her the competitive prices from another BigBox store... Nic is a real pro and asset to HD. I recommend him and HD for your appliance needs.
by
Recommended
Sep 17, 2015
Great Experience!
The associates at the store were very nice and helpful. I would definitely shop there again. Thank yalls
by
DIY
Recommended
Sep 15, 2015
Well Stocked Store
I Was Able To Find Every Thing I Was Needing. Sales Person Always There To Help !
by
Recommended
Sep 12, 2015
Better than the competition!
Easy to shop here with helpful personnel willing to do whatever is asked. Can't say the same with their "Big-Box" competitor across the street. Attitudes start at the top and it shows in this store.
by
DIY
Recommended
Sep 1, 2015
Quick, easy, and inexpensive
The store was clean and organized. The greeter was helpful and friendly and took me right where I needed to go.
by
DIY
Recommended
Aug 5, 2015
It could have been better
My cashier Elizabeth went out of her way to please the customers, Makes an okay experience that much better.
by
Pro
Recommended
Aug 5, 2015
my third big purchase there
iv purched several large items there and recieved very good service every time
by
Recommended
Aug 3, 2015
Nice store. Great people who are very helpful.
Very nice store. The associates are always more than helpful. There is a Wide selection of products.
by
Recommended
Jul 30, 2015
Great associates!
Needed help in lumber, the associate in that department was so much more then helpful! The cashier was very personable. She made you feel like you were lifelong friends!