#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(724)342-8412

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3300 Shenango Valley Fwy

Hermitage, PA 16148

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Customer Store Reviews

  • 4.6 out of 413 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
great visit
this is another great home depot store very clean and staff very helpful.
by
    • Recommended
    satisfied
    always satisfied people at pro desk go above and beyond to satisfy
    by
    • Pro
    • Recommended
    Plumbing Department
    Knowledgeable Plumber on site to help with all pertinent questions. Helpful in all aspects of bathroom remodel. Dave is an asset to the Hermitage Store and the reason I return.
    by
    • DIY
    • Recommended
    Great overall visit
    Two of the associates That my wife and I dealt with (Scott and Fay) were very helpful and cheerful.They both possessed professional qualities and seemed to be team players.I wish I was able to work around people with great attitudes like these two.
    by
    • DIY
    • Recommended
    I had an excellent experience associate was very helpful.
    I had an excellent experience associate was very helpful and was able to save me money .
    by
    • DIY
    • Recommended
    friendly staff
    The staff is friendly and knowledgeable. They went out of their way to make sure I was taken care of
    by
      • Recommended
      sad store experience
      As of our experience yesterday in the store I would not recommend the store.
      by
        I have always had a positive experience at this Home Depot
        This store is always stocked with the latest items. The staff is on the ball.
        by
          • Recommended
          Appliance purchase
          Aisles were cluttered with black friday sales stuff. That was my only complaint. Sales associate Cheyenne was fantastic. Let me go get gift cards at Giant Eagle to get gas credit. Thanks so much for suggesting that. What a gem of a sales person.
          by
          • DIY
          • Recommended
          I enjoy shopping at your store, it is so organized
          I could not find what I was looking for and a associate came to my rescue and was very helpful in finding it and I bought the last one that was in stock so he looked on his hand held computer and said more was due in the store in a day if I needed more.
          by
            Excellent Staff and store.
            I am in the Hermitage PA Home Depot a lot. I have gotten to know staff in most every department - Customer Service, Paint, Plumbing, Lumber, Electric, Lawn and Garden and general store staff. I must say that they consistently take care of my needs and make me feel like I chose the right store. Whether for a grill, tractor, light bulbs, wood, pipe or anything else, they hook me up with good people who know what they're talking about. Notable people include Gitch, Scott, Tommy, Mike and so many others. I never get the feeling that they brush me off or make up things to make me happy, as I am a tough (and critical) customer and they know it. As such, we have a great rapport and they always treat me with courtesy, fairness and timeliness. About the only negative ever is that they are often busy and occasionally I have to wait. No problem - they always take care of me one way or another.
            by
            • DIY
            • Recommended
            Hard to find item FOUND here!
            I was able to find the shower door wheel rollers that are normally hard to locate. It did however require assistance from a sales clerk. It did take awhile to find one but he did show me where I needed to be.
            by
            • DIY
            • Recommended
            Great store visit
            Cheyenne Yakopec was very helpful and made my visit to the great. Would go back again.
            by
              • Recommended
              Home depot
              I love home depot products. I would always choose h.d. as my home improvement store.
              by
                • Recommended
                Great service by Scott
                Scott went out of his way to get me a product. When the product was not available, he made arrangements with Niles Ohio store to pick up the product at their location and bring it in to the store for me to pick up the next morning. He was so helpful and kind. If this is a reflection of the associates of this store, I highly recommend all to shop here. Thanks Scott!!
                by
                • DIY
                • Recommended
                Great Store Nice People
                The Hermitage store is a great store. People are so friendly and helpful!
                by
                • DIY
                • Recommended
                easy to find things
                This store was easy to find things. Everything I needed to get my job done was available
                by
                  • Recommended
                  lighting problems due to corporate decisions
                  Disappointed that the lights in the ceiling fan area dont come on until 9 when store opens at 7
                  by
                  • DIY
                  • Recommended
                  kool store
                  the store is just fine I even told my mom. She told all her friends , I was so excited after my visit I could not sleep that night. I cant wait till I need some stuff again so I can come back.
                  by
                    • Recommended
                    Checkout cashier very pleasant and friendly
                    Nora is the most pleasant and polite person that makes shopping at Home Depot an enjoyable experience. " Nonie" is the reason I shop at Home Depot and not Lowes. She is very friendly and helpful. An absolute asset to the Home Depot. She needs to be commended for her pleasing personality.
                    by
                    • DIY
                    • Recommended
                    chopper
                    I bought flooring and I had somewhat of a problem traveling through the isles with my cart. To many items in main walkway. Other than that I am happy with the store.
                    by
                    • DIY
                    • Recommended
                    Great service by Nic in appliances!
                    We had a great experience with Nic, a real pro, super patient with my 88 year old mother-in-law. He helped her get 90% of what she wanted in a new stove and explained patiently why the specific combination of features were not available. He helped her understand the pricing and even showed her the competitive prices from another BigBox store... Nic is a real pro and asset to HD. I recommend him and HD for your appliance needs.
                    by
                      • Recommended
                      Great Experience!
                      The associates at the store were very nice and helpful. I would definitely shop there again. Thank yalls
                      by
                      • DIY
                      • Recommended
                      Well Stocked Store
                      I Was Able To Find Every Thing I Was Needing. Sales Person Always There To Help !
                      by
                        • Recommended
                        Better than the competition!
                        Easy to shop here with helpful personnel willing to do whatever is asked. Can't say the same with their "Big-Box" competitor across the street. Attitudes start at the top and it shows in this store.
                        by
                        • DIY
                        • Recommended
                        Quick, easy, and inexpensive
                        The store was clean and organized. The greeter was helpful and friendly and took me right where I needed to go.
                        by
                        • DIY
                        • Recommended
                        It could have been better
                        My cashier Elizabeth went out of her way to please the customers, Makes an okay experience that much better.
                        by
                        • Pro
                        • Recommended
                        my third big purchase there
                        iv purched several large items there and recieved very good service every time
                        by
                          • Recommended
                          Nice store. Great people who are very helpful.
                          Very nice store. The associates are always more than helpful. There is a Wide selection of products.
                          by
                            • Recommended
                            Great associates!
                            Needed help in lumber, the associate in that department was so much more then helpful! The cashier was very personable. She made you feel like you were lifelong friends!
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 413 reviews

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