#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)619-2704

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7710 Richmond Hwy

Alexandria, VA 22306

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 550 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
Home Depot
Went to the store to buy an electrical product and wanted to know how to install it. The Associate gave me a step by step lesson which was great. I went home and followed her instructions and had no problem ding the job.
by
  • Verified Purchase
  • Recommended
Superb employees; ample product
This store is not as close as others, but the variety and quantity of product drew me. The employees were the best I have encountered.
by
  • Verified Purchase
  • DIY
  • Recommended
good service
Cashier D. was excellent! great service. really fast and good.
by
  • Verified Purchase
  • Pro
  • Recommended
Purchasing a Washing Machine
The store was very clean and employees very friendly. I had a wonderful experience purchasing a Whirlpool Washing Machine. The employee was extremely helpful, knowledgeable and patient.
by
  • Verified Purchase
  • Pro
  • Recommended
Great cashier
Cashier D. was great! can't compliment her enough.
by
  • Verified Purchase
  • Pro
  • Recommended
Good Store getting better
Store used to have issues with employees not knowing the products and locations; that has greatly improved.
by
  • Verified Purchase
  • DIY
  • Recommended
Swag Store
that was so swag my swaggy tiger swagged up and swagged all over the place! so swag.
by
  • Verified Purchase
  • DIY
  • Recommended
Pro Desk... Great Service!
A young lady at the Pro Desk is absolutely amazing! If your a contractor wanting to deal with a professional that truly cares about your job material needs go to the Pro Desk!!!
by
  • Verified Purchase
  • Pro
  • Recommended
Home Depot help
I would like to sincerely thank employee Regana for her assistance in finding the Aerator that I had been unable to locate at two previously visited Home Depot stores :-)
by
  • Verified Purchase
  • Pro
  • Recommended
Marginal at best.
This store has been like a roller coaster in the service department. In the beginning service was great. ANd then it fell off about a year after it had opened. Apparently a new manager came in and squared the store away! Of course he was a veteran, Marine. He did well and got promoted. All his replacements since then have been marginal at best. The staff is there to collect a check, and they do not place customer service as a priority. Sometimes they are rude, and unprofessional. Or is some cases I cant understand them speak English. I now go to Lowe's more than I ever did in the past.
by
  • Pro
  • DIY
Good store experience
Store was clean. Not enough cashiers. Overall good expierence
by
    • Recommended
    What you would expect
    We went in looking for a grill and after awhile we finally got to talk to an employee who was able to help us. Unfortunately, we were told that the grill we came to buy, had to be ordered online, wish we had known that before hand. The cashier was very helpful, we had forgotten our store credit card and he was able to assist.
    by
    • Verified Purchase
    • Recommended
    great experience
    always clean and friendly as are all the stores in VA.
    by
      • Recommended
      Great Store Experiance and Very Helpfull Store Associates.
      I like the Price of the product, the organizing and very easy to find items, even if you can't locate the product the store associate are there for your help.
      by
      • Pro
      • Recommended
      Great Store Experiance and Very Helpfull Store Associates.
      I like the Price of the product, the organizing and very easy to find items, even if you can't locate the product the store associate are there for your help.
      by
      • Pro
      • Recommended
      Great Store Experiance and Very Helpfull Store Associates.
      I like the Price of the product, the organizing and very easy to find items, even if you can't locate the product the store associate are there for your help.
      by
      • Pro
      • Recommended
      Great Alexandria Store
      I was able to find everything I needed at the Alexandria Store!
      by
      • Pro
      • Recommended
      Best store
      The only thing I have to say is that all the people at this store are very friendly and it does not matter what they are doing at the time when you need help they will help you with a smile on there face and I am a contractor and time is money so the quick assistance means everything to me.
      by
      • Pro
      • Recommended
      Customer Service Experience
      Cashier D. was great and extremely nice. She was excellent! great customer service! great attitude!!
      by
      • Pro
      Good
      Cashier C. was good and helpful. This store is okay.
      by
        Customer service
        good customer service. good cashier! good experience
        by
        • DIY
        Great customer service
        D. was excellent! great customer service! great attitude!!
        by
        • Pro
        Great Store Experiance and Very Helpfull Store Associates.
        I like the Price of the product, the organizing and very easy to find items, even if you can't locate the product the store associate are there for your help.
        by
        • Pro
        • Recommended
        Great cashier
        Great customer service from Cashier D. she was great!
        by
        • Pro
        Great Experience
        Murlie was a big help. She helped me find the fios replacement battery and assisted me with placing my order online. She was friendly, professional and courteous.
        by
          • Recommended
          Stress-free returns
          We over-bought during a remodel project. When we finally returned the items, could not find receipts. No problem, clerk just issued store credit card. Like that will be a problem to use! Thanks, HomeDepot!!
          by
          • DIY
          • Recommended
          Staff here are always helpful
          I like being able to order online and pick up at counter. The store is very big which is good for variety but when you just need one or two things quickly the online pickup is a great service.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great Cashier
          Cashier D. was great! she was really nice and helped make my return simple and nice.
          by
          • Pro
          • Recommended
          shop for kichen
          Fast services good help, easy get help during weekday in morning
          by
            • Recommended
            Always glad to visit
            Have plenty of DIY projects, so I visit at least once a week. Always glad to visit this store.
            by
            • DIY
            • Recommended
            Showing 1-30 of 550 reviews

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