#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)915-2304

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3207 Peoples St

Johnson City, TN 37604

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 643 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (643)
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Showing 1-30 of 643 reviews
Quick Find
I was looking for a weed puller and was directed to the item and assisted quickly. I was assisted also at the self checkout. I was in and out of the store in about 7 minutes. It was a great experience.
by
  • Verified Purchase
  • Recommended
A+++ Great store..Great prices..Great service
Great customer service .Employee helped me find the correct light ballast i was looking for..Great service!!!
by
  • DIY
  • Verified Purchase
  • Recommended
Great store
I was very happy with all the help I got from all the employees.
by
  • Verified Purchase
  • Recommended
No clue at the pro desk.
I like shopping home depot but not Johnson city, the last several visits were bad. The pro desk has no clue and not very helpful. I waste three hours becuase the could not do there job with any knowledge, i ignored the poor service previously thinking they were having a bad day, i cant say that anymore they need to go to Bristol or Kingsport to learn how to treat customers and learn there job. Sorry i sound so hateful but I can't get those 3 hours that was wasted back.
by
  • Pro
  • Verified Purchase
1 found this review helpful
Awesome store experience
I love coming to The Home Depot because unlike other hardware stores, their employees come up to you and ask if you need help finding anything within minutes of walking in.
by
  • Verified Purchase
  • Recommended
great experience
The employeesl were helpful and courteous I was able to find everything I was looking for without having to run around the whole store and when I needed help the employees were there I did not have a hard time finding anyone which is a big difference between Home Depot and other Home Improvement stores
by
    • Recommended
    Great service
    Excellent customer service. Employees seemed well informed and engaged with the customer
    by
      • Recommended
      Customer Service
      Employees were very helpful from the time I walked into the store up to the checkout. I will be back.
      by
        • Recommended
        Good experience
        Had a fantastic visit to the paint center! Lady is very patient and helpful!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Common hand tool inventory
        Common hand tool inventory somewhat limited......Appears basic items like hacksaw blades and sandpaper are those brands supporting fancier name tools and are more expensive.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Excellent store experience!!!!
        very friendly store employs!!!will shop there again!!! five stars!!!!!!!!!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Superb service with a delightful attitude!
        Customer service provided by Amanda was supreme! She is certainly a valuable employee for Home Depot; if I had a business I would certainly be blessed to have her as part of the team!!!!!
        by
        • DIY
        • Verified Purchase
        • Recommended
        Absolutely THE best store!
        Every store employee is helpful and willing to go the extra mile! Store is always well stocked.
        by
        • Verified Purchase
        • Recommended
        yes, a very pleasant experience and most helpful.
        The employee that helped us was so kind and was throwing out some flowers that didn't get watered and she knew I was sad about that and she said maybe they will live and be a help to the birds or other animals where they throw them out and she made us feel better and she was so helpful and carried our heavy products to the front for us and lifted the heavier ones onto the cart she went and gathered for us, also. I do not remember her name but she worked in the garden center and was very pretty and wore sunglasses and Helen was very efficient checking us out and told us about the sweepstakes. It was a very nice experience being among kind, helpful, pleasant people and all the beautiful flowers and all the help we received. Thank you.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Great Service
        I needed help finding an item and the associate was very helpful.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Knowledgeable and friendly employees
        Our experience was excellent as usual. The employees were very friendly and attentive. The store was clean and orderly, products were faced very nicely.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Always a great store experience
        I can always get help from the employees when I need it. They are always very polite and helpful They will take you directly to the product you are looking for. A much better stocked store than Lowes, in my personal opinion. I have shopped Lowes but much prefer The Home Depot! So I don't shop Lowes anymore.
        by
        • Verified Purchase
        • Recommended
        Excellent shopping experience
        An associate named Kevin went out of his way to help me find what I was looking for, and never once made me feel like I was bothering him with all of my questions. I really appreciated it.
        by
        • Verified Purchase
        • Recommended
        Store pickup of online order.
        Order arrival notice provided promptly and shipment had been inspected prior to my arrival.
        by
        • Verified Purchase
        • Recommended
        great experenice
        The store was clean every thing was easy to find Everyone I talked to was very helpful.
        by
        • DIY
        • Verified Purchase
        • Recommended
        GREAT STORE & GOOD POEPLE
        Found my product with know problem & was out the door in 5 min.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Need One more
        Wish there was a Home Depot in Elizabethton . Going to Johnson city is a pain
        by
        • Verified Purchase
        • Recommended
        courteous staff
        very clean neat store. staff was very courteous and helpful.
        by
        • Pro
        • Verified Purchase
        • Recommended
        Outstanding employees
        The employees truly love their job and it shows. Very friendly, knowledgeable, and eager to help.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Johnson City TN Store
        real organized outside and in and everyone was working to keep things in order
        by
        • DIY
        • Verified Purchase
        • Recommended
        What I Expected
        I like the store, the staff is great, but the layout is a little clunky.
        by
        • DIY
        • Recommended
        Great Store Friendly Staff
        Clean Store everything was easy to find associates were very helpful
        by
          • Recommended
          Owner
          Ask 2 times for help with 3/4 Birch plywood at Home Depot, NO HELP Got help at Lowe's. I did'nt touch it till I got back to the shop. (8 sheets) I cant afford to bring help with me whin I buy plywood when the store has people who's job is to help you,
          by
          • Pro
          I love this store
          I was happy that this Home Depot had a variety of weed killer products. I do however wished they had Ortho Weed B Gon in the concentrate kind. The cashier Ashley was so kind and helpful to me. She acknowledged my serving in the military as well as give me the military discount. She waited patiently while I had to call home for my card number. Thank you Ashley.
          by
          • DIY
          • Recommended
          Quality products and good prices
          Products are good quality and are priced very competively
          by
          • DIY
          • Recommended
          Showing 1-30 of 643 reviews

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