#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(423)915-2304

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3207 Peoples St

Johnson City, TN 37604

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 643 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 643 reviews
Wonderful store experience
The store was clean and associates friendly and helpful.
by
    • Recommended
    As always, my shopping experience at Home Depot stores very good.
    Anytime i've gone shopping at my local Home Depot store is very good, & anytime i've needed help, or advise about a product, it's always available from employee's there.
    by
      • Recommended
      Good customer service
      Service is always very great at the Johnson City Home Depot
      by
        • Recommended
        Nice store
        Wished we lived closer so we could shop here more. Associates were everywhere and helpful.
        by
        • DIY
        • Recommended
        Great Kitchen design staff
        Ginny Kio was excellent to work with. Took the time to listen to our ideas then gave great feedback for our project.
        by
        • DIY
        • Recommended
        Excellent store experience!!!
        I love going to Home Depot. Everytime I walk in their employees ask me if I need help. (which never happens if I ever go to Lowe's.) Kevin Woods helped showed me where to find everything I needed. Not only did he help me find the products, but he explained how to use all of them. He definitely went above and beyond his call of duty. It's employees like that, that keep me going to this Home Depot! Excellent store experience for sure! Five star rating!!!
        by
          • Recommended
          Excellent store experience
          The store was clean and very well organized, espcially being that it was on black friday. Kevin Woods was extremerly helpful. He went out of his way to help me find everything I was looking for and went above and beyond. It's employees like that, that keep me coming back to this store!!!
          by
            • Recommended
            great customer service
            Super friendly service from everyone great prices easy to find everything
            by
              • Recommended
              great store
              I have always like home depot. The associates are very friendly and helpful. I always find what I need.
              by
                • Recommended
                The Way a Home Centre Should Be Run
                Running into the store after work. Need a couple of items. Greeted at the door and pointed in the right direction. As I approach the area a helpful associate asks if I need help and immediately takes me to the items I am looking for. Check out fast and friendly. This is how I think a home centre should be run.
                by
                • DIY
                • Recommended
                Best associate
                I shop home depot often and most associates are nice,but Ava was by far the kindest and most pleasant I've dealt with thus far.I would highly recommend when you go in to look for her....
                by
                  • Recommended
                  USUAL GREAT SERVICE
                  During this short visit, several associates I encountered asked if I needed help finding items. This is typical of my local Home Depot store and I very much appreciate it since I generally dislike "shopping."
                  by
                  • Pro
                  • Recommended
                  Great Store
                  Very helpful staff! I would recommend this store to anyone.
                  by
                    • Recommended
                    Found what we needed & got out quick - exactly how I like to shop!
                    Good overall shopping experience. The only issue we had was that the supplies for repairing our toilet weren't where we expected them to be. The lady who assisted us with the other plumbing supplies was very helpful and polite. Will definitely shop there again.
                    by
                    • DIY
                    • Recommended
                    Great store experience
                    Great store friendly staff. I got what I wanted without any hassle. I will go back again.
                    by
                    • DIY
                    • Recommended
                    Fast pick up service
                    Happy to buy online and pick up from here. Great service.
                    by
                      • Recommended
                      Shopping at home depot
                      I would like to see a sample of items I see online in the store to physically see it and touch it. Want to make sure it will work for me. Staff have said they can't carry every item Home Depot sells is the usual answer. Makes me look elsewhere for someone who does have it in store display, at least.
                      by
                      • DIY
                      • Recommended
                      My first awesome customer service experience ever at this store
                      Terry in the flooring department, exhibited excellent customer service. This is the first time any associate has offered to load my purchase. I have stopped shopping in the garden center for the lack of customer service assistance.
                      by
                      • Pro
                      EXCELLENT CUSTOMER SERVICE
                      WE ARE DOING A KITCHEN REMODLE. NO EXPERIENCE AT ALL. OUR SALES ASSOCIATE MADE US FEEL COMPLETLY COMFORTABLE, GUIDED US IN EVERY STEP TO HELP US GET THE MATERIALS WE NEEDED TO COMPLETE OUR PROJECT. WE WERE VERY PLEASED WITH THE SELECTION AND PRICES OF THE MATERIALS WE NEEDED.
                      by
                      • DIY
                      • Recommended
                      Positive store experience
                      I found the store to be very clean and well organized. There was an associate greeting customers as they entered the store. With the assistance of a store associate I quickly found what i came for. At checkout a cashier came out to tell me she could help me so I wouldn't have to wait in line.
                      by
                      • DIY
                      • Recommended
                      Purchasing New Counter Top
                      As we walked into the store, the lighting was inviting. Christmas trees were already on display, making you aware of the nearness of the celebration of our Savior's birth. Nearing the kitchen and bath area, we were asked right away if we needed help, which we agreed to, after a quick visit to the restrooms. Both men and ladies' rooms were clean and well-stocked. On our return, we were able to sit right down at the desk with Ginny, Kitchen & Bath Design Consultant, who helped us through what could have been a very painful process for us. She went out of her way to make us feel more comfortable about our decisions concerning our new kitchen counter top, and found every available "deal" for us. Kudos to Ginny for her service and to Home Depot for offering quality products!
                      by
                      • DIY
                      • Recommended
                      Great Store Experience
                      The store was clean. At least three different employees asked to assist me. Very friendly and knowledgeable Staff.
                      by
                      • Pro
                      • Recommended
                      Great Shopping Experience
                      I was greeted when I came in the store and I was greeted by each associate I came in contact with. My checkout experience was made enjoyable by the cashier. Very polite and friendly.
                      by
                      • Pro
                      • Recommended
                      Awesome!
                      My recent visit to the People's St. was very pleasant as always. The associates are always friendly and eager to be of assistance. Please keep up the good work!
                      by
                      • DIY
                      • Recommended
                      Great product selection
                      Being able to access the mobile app for the store, and then calling a store representative was very helpful. I was able to confirm the items I needed were in stock and on the shelf before I made the drive to the store. I frequently shop at Lowe's, but in this case, the products and pricing made me choose the Homedepot. The Veterans discounts are a great perk as well.
                      by
                      • DIY
                      • Recommended
                      Exchange Casters
                      Returned casters I had bought that wouldn't work readily in my application.....Bought alternative casters.
                      by
                      • DIY
                      • Recommended
                      Very Clean abd was greeted at the door by two associates
                      The store was well clean and I was greeted at the door by two different associates
                      by
                        • Recommended
                        Friendly Staff
                        I shop at this location often and the staff is always friendly and can always locate items in store quickly and they know their products well. I will always shop this location!
                        by
                        • DIY
                        • Recommended
                        Everyone employed at the store that I came in contact with was very courteous and knowledgable at helping me get what I needed!
                        The associate helping me was very courteous and took me streight where I neede
                        by
                        • DIY
                        • Recommended
                        Rude Manager
                        Two associates were helping me as I was looking at some reconditioned lawn mowers. There was a safety guard missing on the one I wanted, which had been marked down 30%. One associate said they could mark it down to 50%, the other said they would need to ask a manager. The manager said no, I explained it was missing the back safety guard to keep your feet from sliding under the mower. I then said "so if I get my foot cut off I can sue Home Depot?" He said, "go ahead". Not a very wise or nice manager to say that. He then turned and walked away.
                        by
                        • DIY
                        Showing 1-30 of 643 reviews

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