#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)274-8402

Rental Center

(972)274-8408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

500 North I-35 East

Lancaster, TX 75146

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 575 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (575)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 575 reviews
They always have plenty of stock, no matter what I am there for. The employees are very friendly ...
They always have plenty of stock, no matter what I am there for. The employees are very friendly and helpful. The store is always clean with no kind of hazards in the isles to cause injury. I would definitely recommend this location to anyone and everyone.
by
  • Verified Purchase
  • Recommended
I would like to bring two exceptional employees to your attention from this store. No one else a...
I would like to bring two exceptional employees to your attention from this store. No one else asked if they could assist me. Brenda was my cashier and she was very quick at the register and so helpful. I needed assistance to get 10 bags of mulch as I could not lift them and she called for assistance. A young man named Cody came to help. He was very friendly and even loaded the mulch into my car for me. I was very impressed.
by
  • Verified Purchase
  • Recommended
Really nice and friendly staff.
Really nice and friendly staff.
by
  • Verified Purchase
  • Recommended
The sole reason for my rating is the exemplary customer service that I receive from the store man...
The sole reason for my rating is the exemplary customer service that I receive from the store manager Jon. There are times when it's more convenient for me to go to another location, but I still will make the trip to this location because I know if I have a question or need assistance I can go to Jon and he will make sure that I leave his store 100% satisfied.
by
  • Verified Purchase
  • Recommended
Most the time this store is the better of all the ones near me but this last visit had me highly ...
Most the time this store is the better of all the ones near me but this last visit had me highly upset. Took over 45 mins to pull my purchase from the shelves after I purchased it while all forklifts where not being used they where just sitting there
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Okay
Okay
by
  • Verified Purchase
  • Recommended
very helpful and knowledgeable about products in the store. I found what I needed and they were ...
very helpful and knowledgeable about products in the store. I found what I needed and they were welled stock.
by
  • Verified Purchase
  • Recommended
I spent time in the garden center and the employees were extremely helpful to me and my grandchil...
I spent time in the garden center and the employees were extremely helpful to me and my grandchildren. They helped me locate bags of soil I needed and even loaded my car.
by
  • Verified Purchase
  • Recommended
Would never shop here or any home depot EVER agian
Would never shop here or any home depot EVER agian
by
  • Verified Purchase
GREAT STORE VERY KNOWLEGDEABLE, FRIEENDLY AND COURTEOUS.
GREAT STORE VERY KNOWLEGDEABLE, FRIEENDLY AND COURTEOUS.
by
  • Verified Purchase
  • Recommended
Great people with the know how to help you get the job done.
Great people with the know how to help you get the job done.
by
  • Verified Purchase
  • Recommended
Maria was awesome!!!
Maria was awesome!!!
by
  • Verified Purchase
  • Recommended
The store associates (Brittany & Ms. Hazel) are the best
The store associates (Brittany & Ms. Hazel) are the best
by
  • Verified Purchase
  • Recommended
The store is well stocked and always free of clutter. Employees are always helpful, from the gar...
The store is well stocked and always free of clutter. Employees are always helpful, from the garden center to renting uhauls. The restrooms are very clean and inviting. How many stores can boast about that. This has been my store of choice since 1994, heading there soon for bath tile.Their selections a.re great
by
  • Verified Purchase
  • Recommended
I love shopping at this Home Depot. I can always find what I'm looking for and you can also find ...
I love shopping at this Home Depot. I can always find what I'm looking for and you can also find help
by
  • Verified Purchase
  • Recommended
This is a great store to shop at in a great location. The customer service here is outstanding wi...
This is a great store to shop at in a great location. The customer service here is outstanding with experienced salesman/women. If you need other further customer service, just ask for Will. Great guy indeed!!! :-)
by
  • Verified Purchase
  • Recommended
Everyone was customer service friendly.
Everyone was customer service friendly.
by
  • Verified Purchase
  • Recommended
This is not like the other homedepot stores with friendly staff that is willing to help. Its almo...
This is not like the other homedepot stores with friendly staff that is willing to help. Its almost like everyone had an attitude if u asked them something
by
  • Verified Purchase
Big signs easy to read... and very friendly cashiers especially Kamita
Big signs easy to read... and very friendly cashiers especially Kamita
by
  • Verified Purchase
  • Recommended
BIG DAWG DASH HERE FENCES AND MORE WILL AND JON ARE THE BEST THEY MADE ME FEEL LIKE I WAS ONLY P...
BIG DAWG DASH HERE FENCES AND MORE WILL AND JON ARE THE BEST THEY MADE ME FEEL LIKE I WAS ONLY PERSON IN THE STORE HATS OFF TO HOME DEPOT. I LOVE YAL MAN
by
  • Verified Purchase
I needed a pallet of stones and know was around to help. Eight diffent employees said they would ...
I needed a pallet of stones and know was around to help. Eight diffent employees said they would help but never did. Two managers were called but never came to resolve my problem. When brittany trying to help me did above and beyond. She tried getting the help for me no one came. Porfirio finally came and said he had 4000 in stock so I paid and after waiting he said sorry we are out. No store credit to look at another location no attempts to help me with all the headache they gave me. I will never come back here!
by
  • Verified Purchase
I have lived and shopped Home Depot in 6 states and by far this store is the best. The staff is e...
I have lived and shopped Home Depot in 6 states and by far this store is the best. The staff is exceptional.
by
  • Verified Purchase
  • Recommended
This store usually has what I need. Not a wide variety of products, but what is needed for the ar...
This store usually has what I need. Not a wide variety of products, but what is needed for the area. When I need more selections, I visit the Wheatland Home Depot or the Waxahachie Home Depot. The Waxahachie Home Depot garden section is PARADISE!
by
  • Verified Purchase
  • Recommended
LOVE THE HARD WORK FROM SERVICE DESK KEONTRA AND CASHIER DENISE
LOVE THE HARD WORK FROM SERVICE DESK KEONTRA AND CASHIER DENISE
by
  • Verified Purchase
  • Recommended
The Older guy in plumbing was nice Tool rental needs better Customer Service Sad and Ill never sh...
The Older guy in plumbing was nice Tool rental needs better Customer Service Sad and Ill never shop her again at that location
by
  • Verified Purchase
1 found this review helpful
Convenient to my home; good help form the employees when I need it.
Convenient to my home; good help form the employees when I need it.
by
  • Verified Purchase
  • Recommended
LOVE THE SERVICE DESK HARD WORK , IN LANCASTER , TEXAS .
LOVE THE SERVICE DESK HARD WORK , IN LANCASTER , TEXAS .
by
  • Verified Purchase
  • Recommended
EPIC store Great employees..... Hazel, helped me locate the correct nails for this job. Believe m...
EPIC store Great employees..... Hazel, helped me locate the correct nails for this job. Believe me, HD has a lot of nails to sift through! William, enplaned the difference between laminate flooring and vinyl. This helped me purchase the correct flooring for the job. Francisco, helped me unload/load all the purchased items. My Corolla is small, he moved items from my trunk, into my car so I could place the 7 boxes of flooring purchased. He was young, courteous and ever so helpful during the entire proce
by
  • Verified Purchase
  • Recommended
I love Home Depot where I live. When I’m there it’s easy for me to find the things I want and als...
I love Home Depot where I live. When I’m there it’s easy for me to find the things I want and also I always see future purchases that I need for the home. It’s always neat and organized when I’m in the store. The employees are always asking me if they see...”Do you need any help?” Love it when they can assist me I usually have fun with the employees.
by
  • Verified Purchase
  • Recommended
Great employees
Great employees
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 575 reviews

Nearby Stores

Find Another Store

2901 W Wheatland Rd

Dallas, TX 75237

4.69 mi

Rental Center

(972)780-2420

Pro Service Desk

(972)780-2425

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

373 E Fm 1382

Cedar Hill, TX 75104

6.78 mi

Rental Center

(972)299-7422

Pro Service Desk

(972)299-7420

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2610 Fort Worth Ave

Dallas, TX 75211

11.43 mi

Rental Center

(214)944-2408

Pro Service Desk

(214)944-2402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm