#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(978)466-3721

Rental Center

(978)466-3730

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

135 Commercial Rd

Leominster, MA 01453

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 542 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Very experincd sales assoicates
Very helpful sales associates and extremely helpful sales people. Nice and easy access to products I was interested in.;
by
    • Recommended
    has everything
    it's a one stop shop. i was able to find every thing i need.
    by
      • Recommended
      Great expierience with associate
      Noah Tardiff was a great help in finding what I needed , very polite and knowledgable of the store
      by
      • Pro
      store experience
      I was happy with the overall service I received. The leominster store has so far surpass my expectations.
      by
      • DIY
      • Recommended
      AWSOME
      EVERY TIME I GO IN THIS STORE I AM GREETED BY NAME , I AM ALWAYS ABLE TO FIND SOMEONE TO ASSIST ME ,IF I CANT FIND IT THEY WILL GIVE IT ALL THEY GOT TOO RECTIFIY THE SITUATION , I CANT NOT SAY ENOUGH ABOUT THE EMPLOYES AT THIS LOCATION KOODOS TO ALL THAT ARE INVOLVED.
      by
      • Pro
      • Recommended
      A+ Associates!
      I came in to the store looking for a general direction in which to take a project, but I wound up leaving with so much more! Noah in Plumbing, Sammi in Paint and Ronald in Tool Rental were so unbelieveably helpful; moreso than any other retail assiociate I've ever seen. They helped me brainstorm, visualize and bring key pieces of my project together, right there in person. With some of the work already done, finishing and bringing my idea to life will be easier than I thought. They're a credit to their store and it's lucky to have them. Thanks a ton, guys!
      by
      • DIY
      • Recommended
      Lousy service at the Service desk
      Either the desk was not appropriately staffed or the folks there didn't care about the customers waiting in line. I was standing at the line at least 10 minutes with three people in front of me and the line still hadn't moved. Common sense would dictate, "hey, this line's not moving. How can we help? Maybe get another associate to help?" Thank you, I won't be using that "service" again. I'm going to Lowe's and get better service there, even if i have to pay a few more dollars.
      by
        • Recommended
        great store experience
        Customer service at cash register. Store Very organized, and product availability
        by
        • Pro
        • Recommended
        Great experience with Customer Service!
        I was extremely pleased with Steve Fontaine at the customer service desk, as well as with Marion Visconte, Sales Associate in appliances. Service was both a pleasant experience and an informative one. I will be back for sure.
        by
          • Recommended
          Outstanding customer service!
          Asked for help locating steel wool and the associate who helped me went above and beyond! She walked me across the store to the exact location of the product, and as we talked I mentioned I was buying the product to stuff in foundation cracks to keep mice out. She gave me further great advice and then walked me to the opposite side of the store (building materials) to show me some special metal netting that she recommended I use to reinforce the steel wool. The associate then told me some other options she would recommended if I continued to have issues. She was friendly and so knowledgeable. By the time I walked out of the store, I felt like I had consulted with a professional exterminator! I have never been disappointed with any visits to this store but this experience exceeded all my expectations.
          by
          • DIY
          • Recommended
          great Store found what we were looking for
          Well marked making it easy to find everything. Great location, easy parking, very seldom you don't have what we are looking for. We always enjoy seeing Adam and if we need direction he is able to help us.
          by
            • Recommended
            Good customer service
            Great customer service didn't wait long at checkout clean and organized store cashier was very helpful
            by
              • Recommended
              Associates are always helpful at this location
              I've been shopping at this location for two years, and almost on a daily basis since I now own my own home. Each time I go to this location, the associates are always helpful to me - no matter what department I'm in. I see familiar faces each time I visit and they always say hello to me because I'm in there so much. Customer service is lacking in a lot of businesses these days so it's nice to see that that's not the case at this Home Depot.
              by
              • DIY
              • Recommended
              My go-to store!
              This place always has what I'm looking for! I bet my daughter that we'd find an item I was looking for in the garden section, but as I perused around it became obvious to my brilliant child that I wasn't finding our item. We meander inside where I found a couple associates near the weed trimmers and chain saws. They were very quick to hear my question and pulled up their phones to search using their app - they came to find out the item was in hardware! One of them walked us down to aisle 16 to show us where it was - humble pie for me, smiles for my daughter!
              by
              • DIY
              • Recommended
              Great overall experience
              Was easy to find the items I needed for my house project. The associate at the paint desk was very friendly and helpful!
              by
                • Recommended
                Great employees
                Great employees. went out of their way to help me find my product.
                by
                • DIY
                • Recommended
                Great expeience
                The store is well organized I was able to find everything I was looking for
                by
                • DIY
                • Recommended
                Great store experience
                I needed to buy a new washing machine. The store associate was very helpful explaining the differecence between the front loading and the new top lodaing ones. I decided to purchases a top loading Samsung wash machine.
                by
                  • Recommended
                  STAFFING great store - like that HD supports Israel - good workers - kind - helpful - understaffed
                  paint dept needs additional staffing during lunch as one person can't - although working like a bee-keep up with the line of people awaiting service I shop Home Depot because they support Israel
                  by
                  • DIY
                  • Recommended
                  Marion in the Appliance Department Rocks!
                  The appliance department was exception. Wonderful support over the phone and again in the store. The sales associate Marion was knowledge, helpful, and fun. Made a very difficult situation easy!
                  by
                    • Recommended
                    Great store
                    Overall a GREAT store, easy to find your product. Customer Service was great.
                    by
                    • Pro
                    • Recommended
                    My favorite store!
                    This store is so much fun to shop at! I love the outdoor garden section!
                    by
                    • DIY
                    • Recommended
                    Great Experience
                    I was very pleased with the associate that helped me with the process of designing for my kitchen install. I have a very small kitchen with limited space and the associate took the time to explain and suggest the different styles of cabinetry that I could use for extra storage and gave me a lot of extra ideas that could be used.
                    by
                      • Recommended
                      Nice and easy shopping experience
                      I did some research on staining natural stone and popped in early Saturday to avoid the morning crowd. Wandered through garden into the front of the store and was greeted by Mike who asked what brought me in and led me right to the the strippers. Melissa in paint got a concrete dyes brochure for me so I could think about color options while I let my prep work dry. I was so happy that I could get in and out and everyone was so helpful.
                      by
                      • DIY
                      • Recommended
                      Everyone was helpful and friendly
                      I had paint colored and the associate was extremely helpful and friendly
                      by
                      • Pro
                      • Recommended
                      Great Customer Service!
                      I came in to purchase florescent bulbs for my closet and I wasn't sure about the measurement versus what was actually on the package. The gentleman who assisted me was more than helpful and very pleasant. He sure put my mind at ease. I know this purchase may seem like a simple thing to many, but when a person is pressed for time and going through their own life's events of the day, sometimes making even the simple things easier is a gift! Thank you so much!!!
                      by
                        • Recommended
                        good
                        did not need assistance I knew what I was there for specifically. I lived in the area for 30 years I know where everything is in the store
                        by
                        • Pro
                        • Recommended
                        great service
                        the service I received from Tom and Kristine was great. Thank you> I will be back.
                        by
                          • Recommended
                          Gas Dryer search
                          Pam, associate in appliances, offered great assistance in our search and future purchase of a gas dryer. Thanks for your help!
                          by
                            • Recommended
                            VERY FRIENDLY AND POLITE
                            had to pick up 3- 16ft. roofing boards and 2 cans of tar. had boards cut to length needed. total time in store was 30 min.,...the guy that helped me we very polite and friendly...
                            by
                              • Recommended
                              Showing 1-30 of 542 reviews

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