#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(978)466-3721

Rental Center

(978)466-3730

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

135 Commercial Rd

Leominster, MA 01453

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Customer Store Reviews

  • 4.7 out of 541 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
At the time of my visit there were no manned registers. I was forced to self check. If a company ...
At the time of my visit there were no manned registers. I was forced to self check. If a company wants my business they should provide a cashier to cash me out.
by
  • Verified Purchase
1 found this review helpful
Excellent customer service experience. Thank you.
Excellent customer service experience. Thank you.
by
  • Verified Purchase
  • Recommended
Ordered needed paint over phone. Paid on phone picked up at customer service super easy and quick.
Ordered needed paint over phone. Paid on phone picked up at customer service super easy and quick.
by
  • Verified Purchase
  • Recommended
If you are ever in need of help in either the Tools or Hardware section of the store ask for Dan!...
If you are ever in need of help in either the Tools or Hardware section of the store ask for Dan! Dan is the Man! Very knowledgeable, helpful and just a pleasant person to talk to.
by
  • Verified Purchase
  • Recommended
The employee in the tool department was very unprofessional that I will probably never return t...
The employee in the tool department was very unprofessional that I will probably never return to this store.
by
  • Verified Purchase
The store was reasonably clean, and my products were in stock at a good price, the attendents at ...
The store was reasonably clean, and my products were in stock at a good price, the attendents at rthe self checkout were not very observant, I could have underscanned my purchases with no problem
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is very convenient and the employees are very friendly and helpful
The store is very convenient and the employees are very friendly and helpful
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Great store to find all the fix it items you may need. Centrally located easy to get in and get o...
Great store to find all the fix it items you may need. Centrally located easy to get in and get out . Wonderful people to work with or if you have a question about a project. There there to help.
by
  • Verified Purchase
  • Recommended
The store employees are extremely helpful and knowledgeable about the items and where to find the...
The store employees are extremely helpful and knowledgeable about the items and where to find them. A lot of happy faces on the employees makes the shopping experience more pleasant. They are always ready to help, direct you to an area you can find a product or even walk you directly to the product. They will stop doing what they are doing, stocking shelves, moving "stuff", in order to help a customer first. The store has the items I need each time I go in. Even during this crazy Christmas holiday rush the store was still clean and easy to navigate the aisles. Great store to have.
by
  • Verified Purchase
  • Recommended
The Leominster store has been great and extremely helpful with knowledgeable associates. They ha...
The Leominster store has been great and extremely helpful with knowledgeable associates. They have been my piece of mind as I aim to finish my long project.
by
  • Verified Purchase
  • Recommended
Dan is a very helpful and knowledgeable employee. Employees like Dan keep me coming back to shop....
Dan is a very helpful and knowledgeable employee. Employees like Dan keep me coming back to shop. Thanks Home Depot Leominster!
by
  • Verified Purchase
  • Recommended
Store is good to shop. The ONLY problem I had was no CASHIER'S only 1 on duty with a line. Seems ...
Store is good to shop. The ONLY problem I had was no CASHIER'S only 1 on duty with a line. Seems to me people don't like using the self check outs.
by
  • Verified Purchase
  • Recommended
The Leominster store has improved greatly over the years. It is a well keep clean store and the e...
The Leominster store has improved greatly over the years. It is a well keep clean store and the employees there are friendly and knowledgeable. The female cashier that assisted me was pleasant and funny. The gentleman that assisted my husband knew exactly what my husband wanted and helped him make a better informed shopping decision. In a world that is so fast and furious, its nice to have people that are friendly and kind.
by
  • Verified Purchase
  • Recommended
This store always has plenty of helpful people that are actually willing to go out of their way t...
This store always has plenty of helpful people that are actually willing to go out of their way to help you. If they cannot, they find someone who can! They have plenty of inventory and the aisles are clear and easy to make your way through the store.
by
  • Verified Purchase
  • Recommended
Always get awesome customer service at this location throughout each department.
Always get awesome customer service at this location throughout each department.
by
  • Verified Purchase
  • Recommended
They were very helpful and helped me get exactly what I wanted.Dial was very friendly and helpful
They were very helpful and helped me get exactly what I wanted.Dial was very friendly and helpful
by
  • Verified Purchase
  • Recommended
the store departments are marked clearly and this is helpful. On most occassions when I need help...
the store departments are marked clearly and this is helpful. On most occassions when I need help there has been an associate on the floor in the department where I need assistance. On one occassion on a recent visit I had to ask a cashier to help me and they called a department associate and the associate appeared in a very short time. On my last purchase I found teo different brands for the the same product and I was able to compare the two brands, their products and prices. I always like when I can compare different brands and prices for the same or similar items. This home depot usually provides differnt brands for the same item for me to compare. I like that.
by
  • Verified Purchase
  • Recommended
Deneen was great!
Deneen was great!
by
  • Verified Purchase
  • Recommended
Unbeatable customer service!
Unbeatable customer service!
by
  • Verified Purchase
  • Recommended
The store is always clean and organize I never had a problem finding a product in any department
The store is always clean and organize I never had a problem finding a product in any department
by
  • Verified Purchase
  • Recommended
Fantastic store with very customer friendly staff and always willing to help any customer in prod...
Fantastic store with very customer friendly staff and always willing to help any customer in products they are seeking. The staff that do installations of products are also very efficient and professional.
by
  • Verified Purchase
I needed to get some stain custom mixed to match, they looked it up and mixed it right away
I needed to get some stain custom mixed to match, they looked it up and mixed it right away
by
  • Verified Purchase
  • Recommended
A well-run store!
A well-run store!
by
  • Verified Purchase
  • Recommended
Store has very helpful employees.Very quick finding items and checking out.Time is money.
Store has very helpful employees.Very quick finding items and checking out.Time is money.
by
  • Verified Purchase
  • Recommended
The store is so convenient everything I'm looking for like gardening plants and flowers are all a...
The store is so convenient everything I'm looking for like gardening plants and flowers are all affordable all the staff are friendly and ready to assist you. I surely recommend this store when it comes to gardening like me
by
  • Verified Purchase
  • Recommended
Excellent - excellent - excellent
Excellent - excellent - excellent
by
  • Verified Purchase
  • Recommended
The store is OK except the the computer system/inventory and website needs lots of work, Several ...
The store is OK except the the computer system/inventory and website needs lots of work, Several times the web site for this store indicated that an item(s) where stocked with multiple quantities yet the employees and I spent MANY minutes looking for them in both the local computers and roaming the store for misplaced items. Luckily the employees I dealt with finally suggested substitutes and those worked out OK.
by
  • Verified Purchase
  • Recommended
Cashier:Summer was helpful.
Cashier:Summer was helpful.
by
  • Verified Purchase
  • Recommended
I was very pleased to be able to recycle batteries at this Home Depot, and able to get everything...
I was very pleased to be able to recycle batteries at this Home Depot, and able to get everything I needed with a minimum of fuss
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 541 reviews

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