#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(717)651-5404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5101 Jonestown Rd

Harrisburg, PA 17112

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Customer Store Reviews

  • 4.7 out of 589 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (589)
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Showing 1-30 of 589 reviews
Bug season
It's bug season and I needed something to keep them away not just kill. The associates were extremely helpful
by
  • DIY
  • Recommended
Great Customer Service
Tim, in the paint department was extremely helpful in finding the gallon of paint I needed. I had purchased this particular paint earlier in the year when it was on clearance. I feared it was discontinued, but he found the exact paint and mixed it for me. He even told me what temperature to watch when I applied this paint. It is an exterior stain and so it does take extra drying time. Tim was not only very helpful, but so pleasant it made me happy I chose to shop at this Home Depot.
by
    • Recommended
    great experience, no issues as always
    All was in stockI was looking for, help from workers is always there.
    by
    • Pro
    • Recommended
    Great clerk
    The clerk that took care of my order was very friendly and knew what she was doing. Took me longer to drive there than it did to get my order.
    by
      • Recommended
      Wonderful Help From Store Assoc
      The help I received from the Sales Assoc Luann was very helpful. She knew everything I needed when I asked about a product.
      by
      • DIY
      • Recommended
      Friendly atmosphere
      Knowledgeable staff, friendly and helpful. Veteran tradesmen willing to share their expertise
      by
      • Pro
      • Recommended
      They know more than myself
      I had a very good experience at this HD store. I needed assistance on a couple of home projects and the sales assoc in plumbing was very helpful and put me in the right for products and how to get my job done better. Then at check out the sales assoc was really good, helped me sign up for the Pro level since i am doing many projects at my house.
      by
      • DIY
      • Recommended
      Horrible Experience
      I had gone to the store to purchase a reciprocating saw (with which I have no experience). The associate that "helped" me was very abrasive and unfriendly. He suggested a Ryobi saw and told me that I just needed a battery for it. I asked if the 19.5v battery from my Black & Decker drill would work, he told me that it would. Turns out that this ONLY takes Ryobi batteries and the battery from my drill would not work even if it had been an 18v battery! I didn't know this! I'm a brand new homeowner and am new to power tools! This resulted in my having to return to the store and spend another $80 on a Ryobi battery and battery charger! In addition to this cluster, I had also asked him to recommend a blade to cut through a fence post. I bought the one he suggested and it broke almost immediately! Turns out it was a wood blade, but I guess the attention to detail, or lack thereof, is on me. VERY disappointed. I was expecting knowledgeable suggestions and spent more time and money than planned
      by
      • DIY
      Love This Store
      I love this store. I often find myself visiting the store for specific items for a project and while shopping and talking with sales associates I learn better ways to do things, better projects and often ways to save time and money on my projects. Very helpful staff! Usually, I have no problems finding the products that I'm shopping for or if I do the staff will make recommendations. Most of my projects lately involve spray paint and I'm slightly disappointed in the variety of colors, which leads me to purchasing these products online or visiting other retailers in the area. Most recently, I found myself looking to replace some hinges on the bathroom vanity that I just finished painting and I was hoping to find some variety there, but it was the typical brass, black or stark white. I love this store, but I wish that there was more variety in some of the products.
      by
      • DIY
      • Recommended
      Great Experience!
      My boyfriend and I were very pleased with the helpfulness of the cashier named Tom. He greeted us immediately when we walked into the store and verbally directed us to the exact location of the items we were in search for. Not only that when we came back to check out, he not only remembered us but made sure to ask if we found what we were looking for. We are both satisfied to say we both left in good spirit and very happy with the assistance he have us. He was very friendly and kind.
      by
      • DIY
      • Recommended
      Great store.....Great employees
      I always have a great experience at the Harrisburg Home Depot...Employees are readily available to help...Items are easy to find..Great selection of items..
      by
      • DIY
      • Recommended
      Easy process.
      Although the store associate was busy with customers, she was very helpful, friendly, and knowledgeable.
      by
      • DIY
      • Recommended
      good store
      store always seems stocked.And Cashier Carmen is very nice when iam checking out so thank you all.
      by
      • Pro
      • Recommended
      Always a great time shopping at this Home Depot!
      This is 1 of 2 Home Depot stores in my area but this one is the best! The sales associates and manager are always helpful and highly knowledgeable. Even if they are very busy they are polite and take the time to listen to you.
      by
      • DIY
      • Recommended
      Great Customer Service
      The associates were very friendly and helpful in finding the item I needed. They did not just point or tell me the aisle number, but instead walked right with me to make sure the item I wanted was available and in the aisle.
      by
        • Recommended
        TO MANY THINGS IN THE STORE AND TO LITTLE MONEY TO BUY THEM
        THIS STORE IS BASICALLY THE ONLY HD I GO TO AND I WILL MISS ALL THE PEOPLE IF I MOVE OUT OF THE AREA.
        by
        • DIY
        • Recommended
        Great, helpful staff
        Had the best customer service!!!! Artie knows his stuff with regards to landscape lighting! We would definitely come back again for help, if needed!
        by
        • DIY
        • Recommended
        Always Someone to Help!
        The personnel at the paint desk are always very helpful and pleasant. The store is always clean and I can usually find what I want. This time was an exception because I couldn't find a roll of No Trespassing signs and neither could the associate. The bathrooms are always clean and fresh and the overall store is clean and attractive. I really enjoy shopping here.
        by
        • DIY
        • Recommended
        OutStanding experience
        Store was clean and organized, employees were helpful and I found everything I was looking for
        by
        • Pro
        • Recommended
        OK
        Helpful people. Poor quality paint you advertised on TV as being comparable to the $50 paint. It's not so!!
        by
          • Recommended
          Great service and advice
          I have visited this store a dozen times in the past month. Sales associates were very helpful with advice.
          by
          • DIY
          • Recommended
          Pleasant
          I asked for help in locating the product I wanted to purchase and received the help in good time.
          by
          • Pro
          • Recommended
          Very useful information from Deborah when purchasing a grill.
          My husband and I checked online and then went to the store to purchase a grill. The associate was extremely helpful in helping us make the decision. I would highly recommend this store and her assistance for such purchases.
          by
            • Recommended
            Has what I'm looking for
            has some very good sales associates. Never see the manager on the sales floor , though.
            by
            • DIY
            • Recommended
            Love me some home depot!
            I love this place! The helpfulness and friendliness of there associates alone, keep me out of Lowes. They seem to love what they do. On one experience I took a project in that required me to place an additional board on it. Well was only looking for advice and guidance. What I got was the most helpful associate who took it right out my hand and after cutting the board I needed then finished it right there for me! ! Who does that?! And it didn't hurt that he was cute too!!
            by
              • Recommended
              easy shopping!
              The products that I was looking for were easy to find. The store was clean and I must of had a look on my face that i was lost because several associates asked if I needed assistance. Very friendly!
              by
                • Recommended
                Lighting
                I came into Home Depot needing assistance with a lighting/fan issue. I was directed to an associate named Artie. Needless to say he was AWESOME! Most helpful associate I have ever had there. He was so friendly and answered all of my questions while also offering suggestions. If anyone ever needs any help or assistance with anything electrical related, ask to speak with Artie!
                by
                  • Recommended
                  THANKS FOR THE HELP TO MAKE MY VISIT A GREAT ONE !
                  I needed to purchase rope and chain for projects at home. The associate who helped me suggested the proper products for my project and cut the material for me straight away. I was in and out quickly. Thanks !!
                  by
                  • DIY
                  • Recommended
                  Knowledgable Associates!
                  I go to this store when I have questions about projects around my house. The Customer Service Associates seem to be either well trained, or have experience working in the fields associated with their assigned departments. After purchasing an older home the "band-aids" started falling off, and I discovered a lot of stuff in need of proper repairs. I recently tied up a lot of the plumbing associates's time getting input on how to correct deficiencies in my home.
                  by
                  • DIY
                  • Recommended
                  Best Home Depot in Central PA
                  Really impressed with the amount of well made american tools!
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 589 reviews

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