Filter Reviews By:Rating, Profile, Gender, Age (481)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 481 reviews
Aug 24, 2012
customer service
all associates are very friendly and helpful wish they had more home decor
by
Aug 23, 2012
customer
the associates at the Mattoon Home Depot are very friendly and helpful.
by
Aug 21, 2012
Employees
Very friendly and helfull employees are there when you need them.
by
Aug 21, 2012
Great People, Great Business
I could really tell this store wanted my business. They made me feel it. Their help and prices go unmatched. I'm sure they'll have my business in the future.
by
Aug 20, 2012
Very satisfied
I have made many trips to this store during my bathroom remodel and I have had very good experiences and no complaints.
by
Aug 18, 2012
Thankful for our local store
I've had a great experience with our Mattoon store with several of the various departments ranging from flooring, paint, gardening etc. There are always associates ready and available to assist you. The store is clean, neat and I've been happy with the products that I've purchased.
by
Aug 18, 2012
super
Super store - love shopping here! We found everything we wanted with much ease and were very please with our overall shopping experience.
by
Aug 16, 2012
Very helpful Staff
When I went to the store I was looking for an area rug. When I couldn't find the one I wanted, a staff member came up to me and asked if I needed any help. It wasn't his department but he helped me anyways to find the rug I wanted and ordered it and walked me up to the cash register. Other stores I've been to just pawn you off on other staff members if it's not their department. It was great service!
by
Aug 13, 2012
Too much fun~
I love your store, and it is too easy to find too many things to purchase. My last trip was for a quart of paint. I ended up with $100 in product. I'm I needed all of that stuff, right?
by
Aug 13, 2012
Pleasant visit
Sales associate was very helpful and friendly. Store was clean. Checkout associate was friendly.
by
Aug 9, 2012
Good experience
We had such a good experience with the sales associate that we well definitely be coming back
by
Aug 8, 2012
Easy Shopping
I rate our Home Depot a 10 because of its ease in shopping. No matter what you want, someone is always close at hand to give you a hand if needed.
by
Jul 29, 2012
wood pick up
the store was claen and nice to shop in. the sales person, tracy, was friendly and helpful.
by
Jul 29, 2012
Never know what you'll find
I just bought a new home and was looking for a way to light the Dining room, there was no ceiling lights. So my father-inlaw showed me a product that you could run the wireing in that would be on the outside of the wall. Wasn't real interested in useing it at first but once I bought the lighting fixture I found that having the wire out in the open bothered me so I decided to purchase some of the "wiremold" kits and with little and effort it was put together and looked so much better than the wires all hanging down the wall. so you just never know what you will find at the Home Depot.
by
Jul 16, 2012
Getting Help
The staff is always the friendliest of any store I've been in. They stick with you until you have what you're looking for instead of just pointing in some vague direction and then running off as in some other stores. It's that good every time at this Home Depot. They're GREAT!
by
Jul 14, 2012
Excellent Experience
We worked with Kim designing and ordering kitchen cabinets and countertops. She did a great job with the layout and helping us with our selections. We had worked with her in the past with equally satisfying results.
Dennis helped us with appliance selection. He also was very knowledgeable and helpful. We had also worked with him before, and he again was great to deal with.
These folks are what make Home Depot my favorite store for hardware and home improvement. We also have a competitor's store near us, but in my mind there is no comparison.
by
Jul 7, 2012
employees
The gentleman and the lady who helped us were very pleasant and helpful. thanks
by
Jul 6, 2012
Washer/Dryer Pricing
HomeDepot pricing is always comparable to other retailers and they always deliver the new appliances and take away the old.
by
Jul 4, 2012
Good selection
When we go to Home Depot, there is always a good selection of products. The store employees are very helpful as well.
by
Verified Purchase
Jun 29, 2012
Excellent Customer Service Team
The team at Home Depot is very knowledgeable. They were able to walk me through the best drill to purchase, and even directed me to a better deal that I was not even aware of. Excellent service, so much better than Lowes!
by
Jun 28, 2012
Paint De[partment needs improvment
Nancy that works at the paint department is rude and unkind. I will not buy paint from the there anymore due to the way she treated me.
by
Jun 28, 2012
BIG purchase
I purchased all of my kitchen appliances tonight. I visited the store multiple times talking to Dennis about differences in brands, etc. Dennis is extremely helpful, patient and always remembered my name every time I came in (impressive). If you're looking for appliances make sure you talk to Dennis, he's fantastic!! THANK YOU DENNIS!!!
by
Jun 27, 2012
Fast, friendly, professional service!
Purchased 4 major appliances and were in and out in less than 30 minutes, spent less than we anticipated, and felt that we were in the hands of an appliance expert. Dennis even walked us to the checkout to make it all rang up properly and all discounts were applied. Would definitely recommend this store for anyone looking for appliances!
by
Jun 27, 2012
associate
Dennis was very helpful. He made my buying of an appliance easy
by
Jun 22, 2012
toon town
garden dept associates were very helpful in finding the things we were looking for, same goes for the cashier at the front end of the store
by
Jun 20, 2012
none
handy place to shop when at home. Nice set up and easy navigating.
by
Jun 20, 2012
Associates Awesome - some bad product
We were buying shingles for our roof and the store associates were awesome! As we have done our roof we have had several bad shingles in the bundles that we bought that we could not use. That was discouraging. Other than that the roof looks awesome with the new shingles.
by
Jun 18, 2012
washer and dryer purchase
the sales associate was very helpful on our new purchase
by
Jun 16, 2012
GREAT STORE
GOODS AVAILABLE AND PRICED ON SALE FOR EASY ACCESS
by
Jun 16, 2012
Friendly helpful staff
Every department we went to there was a friendly helpful staff member waiting to help us. The employees were knowledgeable about the products in their area and were aware of the location of all the items we needed.