Reviews for Montgomeryville #4104

My fiance and I own a duplex and reside in one of the units and needed help purchasing two Natural Gas water heaters. We live in the city (Philadelphia, PA) but were told to go out of the city to find better deals. When we went to the Home Depot in Montgomeryville, PA we were amazed on the amount of help we received from one of the sales associates (Joe) who took his time explaining all the benefits we had by purchasing a specific water heater we wanted. Overall, we spent quite some time in the store and ended up purchasing two units and were very please with how informative and helpful Joe was. The cashier Miss Peg was also fantastic and very informative. This store has amazing customer service!

This store was clean and had plenty of customer assistance where ever I needed it. Was even able to interrupt this gentleman at the paint counter while he was mixing up some paint for another customer. The lines also moved quickly at check out.

The associate by the name of "Francis" was very very helpful. She serviced my team like the professionals we are. After leaving the Cheltenham store where the service was very unsatisfactory, she reassured our faith in Home Depot. This experience was on 5/22/2015. We thank her again.

The gentleman that assisted us witht he vinyl plank flooring was very knowledgable and explained the difference between the options. He was very informitive regarding installation of the product and even demonstarated how to install the floor. He is was very personable and knowledgable!

The store as usual was clean and well lighted, The associates were attentive and helpful it is always a pleasure shopping there.

Everything was the way it should be. It says the amount was too short to write just like my visit.

Years ago I could not find an associate to help when I had a question, they seemed to have addressed this now and it is a great store to find all the materials I need for home projects.

There are ALWAYS associates available to help! it makes it easy to shop. They know where everything is in the store and they are always ready to help.

A bright clean organized store with the best staff members to get my projects completed thank you

We were looking for a new tub. fiberglass or cast iron spoke to sale associates on pro and cons. We decided to go with the cast iron. We then went to Home Depot website to check reviews on tubs. We came back later in the week and get the tub and all the other parts needed for the project. Home Depot had every at the store for the job!

Our experience at Home Depot in purchasing double front doors and side lites was made much simpler than it should have been thanks to our associate, Michael Frisbie. This was a very complicated transaction, and he attended to every detail seamlessly and patiently. He suggested we purchase during the upcoming 15% off sale which was really appreciated. We would have liked to see a sample of the door in the store...we hope it's all we hoped for. Unfortunately, had to go from a picture in a catalog. For a purchase this expensive, they should have a sample door on hand.

I made a larger than normal purchase in a lawnmower at this store. The associate addressed all my concerns and questions for what I was considering. I was not pushed towards any particular product which was great. The associate listened to what I had to say and reviewed the best options with me and allowed me to choose what I thought fit. The associate also helped in pointing me to where I could find other items I was looking to purchase. Store was clean, free of clutter, and well lit. This was later in the evening and usually most stores are cluttered or dirty at this time. However this Home Depot was easy to get around and find what I needed.

I went to the paint counter with a lot of questions and as me and my wife were going up and down the paint aisles, a knowledgeable paint associate asked us if we needed help. Just hearing those words were refreshing and he went above and beyond to help us out. Thank you so much whoever you are!!!

The best Home improvement I have been to. People are willing to help, know what they are talking about and are happy to be working there. When I am not sure how to do a repair, I always go to the Montgomeryville Home Depot for advice and instructions on how to do the job. It's a great store.Pa

Both Rita, the cashier, and Andre, who loaded the cart and my car, were extremely helpful and very friendly. I was out of the store in under ten minutes. I offered Andre a tip, but he politely refused.

I went in with specific items in mind. I was able to locate them with out a problem. I needed parts for a toilet that was leaking and found a better product than I had anticipated purchasing. That product made the solution much easier and faster than I had anticipated it would be. I was a little disappointed at checkout. There were only 2 checkout lines with associates and both had longer lines. I went to self checkout because no one was waiting. The first one I was about to use was out of bags so I moved on to another. The self checkout was fast, went very smoothly with no problems.

HAPPY WITH THE ACCESSIBILITY OF ITEMS AND EXPERTISE OF THE ASSOCIATES.............PROMPT CHECK OUT ALSO.................GOOD SHOPPING EXPERIENCE!

Got a very good deal on a patio screen door.. but there was one around to ask about installation... felt like I was interrupting the paint associate about prep for painting the door.

lots of friendly help.many choices of plants and many good ideas

Visit this store at like 3 times a week. Always a great experience!

ASSOCIATES ARE VERY KNOWLEGEABLE ON ITEMS. THEY POINTED TO ME RIGHT AWAY WHERE I CAN FIND THE ITEM I WAS LOOKING FOR. ASIDE FROM THAT THEY ARE VERY PROFESSIONAL.

The product I was looking for was easy to find. A store associate sent me to the correct location.

I received amazing service from start to checkout to loading the grill I purchased at Home Depot! The sales associate helped greatly, the cashier was so patient in renewing our Home Depot card, and the gentlemen that loaded the grill in the car was so terrific and patient and caring! I highy recommend shopping at Home Dept!

The cashier (Rita) in the garden center was extremely friendly and helpful. She makes it a pleasure to shop there.

Good tool rental.............................................

I Am very pleased with store and surprised that prices were lower then other Home Depots around philadelphia

I went to Home Depot to get some paint on a Saturday morning. it was the first 70 plus degree weather of the year and it seemed like everyone was out to paint their home. I realize it takes a while to answer customers questions and mix paints. There were 2 associates waiting on customers needs the best they could. I wish on days like this they could call in extra help. It got a little frustrating thinking that the associates were finished with a customer only to find out that they wanted another can of paint. Overall, I would definitely return, but this is something that would make my experience consistent, and not just average.

To learn how you can improve your lawn with the right fertilizer and seed ask Home Depots staff. They even have special mixtures for Pennsylvania and will guide you very well.

This store was very clean with a great layout. Happy with product availability and prices are always competitive/better than Lowes and other competitors.

Been going to this home Depot [Montgomeryville] since it opened. Purchased all of the tools and supplies for my deck [ I built w. a friend ], have had all my exterior doors & storm doors replaced, have utilized their staff's expertize for all of my [done myself] plumbing repairs for the last 7-8 years. and many other do-it-yourself jobs - and iI AM NOT A VERY 'HANDY' MAN ! THEY HAVE WALKED AND TALKED ME THROUGH SOME PREETY TOUGH EPISODES. Always cheerful never laughing or disrespectful to me ( at least to my face- Haha)... Case in point just this evening I came in to get some business keys made. "EJ" saw me walking around and immediately asked if i needed assistance... Even in home Depot that is not the most common thing ( I usually have to ask) He made 1/2 dozen keys - ALL OF THEM WORK FLAWLESSLY ! I've not had that expierience from PepBoys, Ace, Sears, Lowes - only the Auto dealers - for 4-50 TIMES the PRICE ! I was going to open one of their Magnetic key holders to see if the Key would fit. he respectfully stopped me suggesting he could simply measure the KEY and the BOX and then if it didnt fit Home Depot and the NEXT CUSTOMER wouldn't BE LEFT WITH AN OPENED PACKAGE that they would rather avoid - personally i will tell you that I generally would rather go to another store to get what I want in an UNOPENED CONTAINER ! I HAVE MY OWN BUSINESS AND I WILL TELL YOU AN EMPLOYEE LIKE THAT IS HARD TO FIND. IF HE'S LOOKING OUT FOR HIS EMPLOYER AND THE NEXT CUSTOMER AS WELL AS THE PERSON HE'S SERVING - EVEN ON A SMALL ITEM THINK OF WHAT HE WILL DO WITH THE BIG TICKET ITEMS ! This is the kind of person doing the little things that matter that help put a company over... Its one of the reasons my company doesnt even have one BAD review in 25 years and over 3,000 customers. He prodded me if i needed anything else, so I mentioned some supplies I usually get there - he not only told me the Row [ 4/5 get that ] he got the BIN Column 8th one and the precise location [ on the floor ].